microsoft

gordon-bell,-an-architect-of-our-digital-age,-dies-at-age-89

Gordon Bell, an architect of our digital age, dies at age 89

the great memory register in the sky —

Bell architected DEC’s VAX minicomputers, championed computer history, mentored at Microsoft.

A photo of Gordon Bell speaking at the annual PC Forum in Palm Springs, California, March 1989.

Enlarge / A photo of Gordon Bell speaking at the annual PC Forum in Palm Springs, California, March 1989.

Computer pioneer Gordon Bell, who as an early employee of Digital Equipment Corporation (DEC) played a key role in the development of several influential minicomputer systems and also co-founded the first major computer museum, passed away on Friday, according to Bell Labs veteran John Mashey. Mashey announced Bell’s passing in a social media post on Tuesday morning.

“I am very sad to report [the] death May 17 at age 89 of Gordon Bell, famous computer pioneer, a founder of Computer Museum in Boston, and a force behind the @ComputerHistory here in Silicon Valley, and good friend since the 1980s,” wrote Mashey in his announcement. “He succumbed to aspiration pneumonia in Coronado, CA.”

Bell was a pivotal figure in the history of computing and a notable champion of tech history, having founded Boston’s Computer Museum in 1979 that later became the heart of Computer History Museum in Mountain View, with his wife Gwen Bell. He was also the namesake of the ACM’s prestigious Gordon Bell Prize, created to spur innovations in parallel processing.

Born in 1934 in Kirksville, Missouri, Gordon Bell earned degrees in electrical engineering from MIT before being recruited in 1960 by DEC founders Ken Olsen and Harlan Anderson. As the second computer engineer hired at DEC, Bell worked on various components for the PDP-1 system, including floating-point subroutines, tape controllers, and a drum controller.

Bell also invented the first UART (Universal Asynchronous Receiver-Transmitter) for serial communication during his time at DEC. He went on to architect several influential DEC systems, including the PDP-4 and PDP-6. In the 1970s, he played a key role in overseeing the aforementioned VAX minicomputer line as the engineering manager, with Bill Strecker serving as the primary architect for the VAX architecture.

After retiring from DEC in 1983, Bell remained active as an entrepreneur, policy adviser, and researcher. He co-founded Encore Computer and helped establish the NSF’s Computing and Information Science and Engineering Directorate.

In 1995, Bell joined Microsoft Research where he studied telepresence technologies and served as the subject of the MyLifeBits life-logging project. The initiative aimed to realize Vannevar Bush’s vision of a system that could store all the documents, photos, and audio a person experienced in their lifetime.

Bell was elected to the National Academy of Engineering, National Academy of Sciences, and American Academy of Arts and Sciences. He received the National Medal of Technology from President George H.W. Bush in 1991 and the IEEE’s John von Neumann medal in 1992.

“He was immeasurably helpful”

As news of Bell’s passing spread on social media Tuesday, industry veterans began sharing their memories and condolences. Former Microsoft CTO Ray Ozzie wrote, “I can’t adequately describe how much I loved Gordon and respected what he did for the industry. As a kid I first ran into him at Digital (I was then at DG) when he and Dave were working on VAX. So brilliant, so calm, so very upbeat and optimistic about what the future might hold.”

Ozzie also recalled Bell’s role as a helpful mentor. “The number of times Gordon and I met while at Microsoft – acting as a sounding board, helping me through challenges I was facing – is uncountable,” he wrote.

Former Windows VP Steven Sinofsky also paid tribute to Bell on X, writing, “He was immeasurably helpful at Microsoft where he was a founding advisor and later full time leader in Microsoft Research. He advised and supported countless researchers, projects, and product teams. He was always supportive and insightful beyond words. He never hesitated to provide insights and a few sparks at so many of the offsites that were so important to the evolution of Microsoft.”

“His memory is a blessing to so many,” wrote Sinofsky in his tweet memorializing Bell. “His impact on all of us in technology will be felt for generations. May he rest in peace.”

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Apple, SpaceX, Microsoft return-to-office mandates drove senior talent away

The risk of RTO —

“It’s easier to manage a team that’s happy.”

Someone holding a box with their belonging in an office

A study analyzing Apple, Microsoft, and SpaceX suggests that return to office (RTO) mandates can lead to a higher rate of employees, especially senior-level ones, leaving the company, often to work at competitors.

The study (PDF), published this month by University of Chicago and University of Michigan researchers and reported by The Washington Post on Sunday, says:

In this paper, we provide causal evidence that RTO mandates at three large tech companies—Microsoft, SpaceX, and Apple—had a negative effect on the tenure and seniority of their respective workforce. In particular, we find the strongest negative effects at the top of the respective distributions, implying a more pronounced exodus of relatively senior personnel.

The study looked at résumé data from People Data Labs and used “260 million résumés matched to company data.” It only examined three companies, but the report’s authors noted that Apple, Microsoft, and SpaceX represent 30 percent of the tech industry’s revenue and over 2 percent of the technology industry’s workforce. The three companies have also been influential in setting RTO standards beyond their own companies. Robert Ployhart, a professor of business administration and management at the University of South Carolina and scholar at the Academy of Management, told the Post that despite the study being limited to three companies, its conclusions are a broader reflection of the effects of RTO policies in the US.

“Taken together, our findings imply that return to office mandates can imply significant human capital costs in terms of output, productivity, innovation, and competitiveness for the companies that implement them,” the report reads.

For example, after Apple enacted its RTO mandate, which lets employees work at home part-time, the portion of its employee base considered senior-level decreased by 5 percentage points, according to the paper. Microsoft, which also enacted a hybrid RTO approach, saw a decline of 5 percentage points. SpaceX’s RTO mandate, meanwhile, requires workers to be in an office full time. Its share of senior-level employees fell 15 percentage points after the mandate, the study found.

“We find experienced employees impacted by these policies at major tech companies seek work elsewhere, taking some of the most valuable human capital investments and tools of productivity with them,” one of the report’s authors, Austin Wright, an assistant professor of public policy at the University of Chicago, told the Post.

Christopher Myers, associate professor of management and organization health at Johns Hopkins University, suggested to the Post that the departure of senior-level workers could be tied to the hurt morale that comes from RTO mandates, noting that “it’s easier to manage a team that’s happy.”

Debated topic

Since the lifting of COVID-19 restrictions, whether having employees return to work in an office is necessary or beneficial to companies is up for debate. An estimated 75 percent of tech companies in the US are considered “fully flexible,” per a 2023 report from Scoop. As noted by the Post, however, the US’s biggest metro areas have, on average, 51 percent office occupancy, per data from managed security services firm Kastle Systems, which says it analyzes “keycard, fob and KastlePresence app access data across 2,600 buildings and 41,000 businesses.”

Microsoft declined to comment on the report from University of Chicago and University of Michigan researchers, while SpaceX didn’t respond. Apple representative Josh Rosenstock told The Washington Post that the report drew “inaccurate conclusions” and “does not reflect the realities of our business.” He claimed that “attrition is at historically low levels.”

Yet some companies have struggled to make employees who have spent months successfully doing their jobs at home eager to return to the office. Dell, Amazon, Google, Meta, and JPMorgan Chase have tracked employee badge swipes to ensure employees are coming into the office as often as expected. Dell also started tracking VPN usage this week and has told workers who work remotely full time that they can’t get a promotion.

Some company leaders are adamant that remote work can disrupt a company’s ability to innovate. However, there’s research suggesting that RTO mandates aren’t beneficial to companies. A survey of 18,000 Americans released in March pointed to flexible work schedules helping mental health. And an analysis of 457 S&P 500 companies in February found RTO policies hurt employee morale and don’t increase company value.

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report:-microsoft-to-face-antitrust-case-over-teams

Report: Microsoft to face antitrust case over Teams

VS. —

Unbundling Teams from Office has apparently failed to impress EU regulators.

Report: Microsoft to face antitrust case over Teams

Microsoft

Brussels is set to issue new antitrust charges against Microsoft over concerns that the software giant is undermining rivals to its videoconferencing app Teams.

According to three people with knowledge of the move, the European Commission is pressing ahead with a formal charge sheet against the world’s most valuable listed tech company over concerns it is restricting competition in the sector.

Microsoft last month offered concessions as it sought to avoid regulatory action, including extending a plan to unbundle Teams from other software such as Office, not just in Europe but across the world.

However, people familiar with their thinking said EU officials were still concerned that the company did not go far enough to facilitate fairness in the market.

Rivals are concerned that Microsoft will make Teams run more compatibly than rival apps with its own software. Another concern is the lack of data portability, which makes it difficult for existing Teams users to switch to alternatives.

The commission’s move would represent an escalation of a case that dates back to 2020 after Slack, now owned by Salesforce, submitted a formal complaint over Microsoft’s Teams.

It also would end a decade-long truce between EU regulators and the US tech company, after a series of competition probes that ended in 2013. The EU then issued a 561 million euro fine against Microsoft for failure to comply with a decision over the bundling of the Internet Explorer browser with its Windows operating system.

Charges could come in the next few weeks, said the people familiar with the commission’s thinking. Rivals of Microsoft and the commission are meeting this week to discuss the case, in an indication that the charges are being prepared, the people said.

However, they warned that Microsoft could still offer last-minute concessions that would derail the EU’s case, or the commission might decide to delay or scrap the charges against the company.

Microsoft risks fines of up to 10 percent of its global annual turnover if found to have breached the EU competition law.

The company declined to comment but referred to an earlier statement that said it would “continue to engage with the commission, listen to concerns in the marketplace, and remain open to exploring pragmatic solutions that benefit both customers and developers in Europe.”

The commission declined to comment.

The move against Microsoft comes at a time of heightened scrutiny of its activities. The EU is also investigating whether the tech group’s $13 billion alliance with ChatGPT maker OpenAI breaks competition law.

Microsoft is also part of a handful of tech companies, including Google and Meta, caught as “gatekeepers” under the new Digital Markets Act, meaning it has special responsibilities when trading in Europe.

The tech company has also faced complaints from European cloud computing providers that are concerned that Microsoft is abusing its dominant position in the sector to force users to buy its products and squashing competition from smaller start-ups in Europe.

© 2024 The Financial Times Ltd. All rights reserved. Not to be redistributed, copied, or modified in any way.

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microsoft-launches-ai-chatbot-for-spies

Microsoft launches AI chatbot for spies

Adventures in consequential confabulation —

Air-gapping GPT-4 model on secure network won’t prevent it from potentially making things up.

A person using a computer with a computer screen reflected in their glasses.

Microsoft has introduced a GPT-4-based generative AI model designed specifically for US intelligence agencies that operates disconnected from the Internet, according to a Bloomberg report. This reportedly marks the first time Microsoft has deployed a major language model in a secure setting, designed to allow spy agencies to analyze top-secret information without connectivity risks—and to allow secure conversations with a chatbot similar to ChatGPT and Microsoft Copilot. But it may also mislead officials if not used properly due to inherent design limitations of AI language models.

GPT-4 is a large language model (LLM) created by OpenAI that attempts to predict the most likely tokens (fragments of encoded data) in a sequence. It can be used to craft computer code and analyze information. When configured as a chatbot (like ChatGPT), GPT-4 can power AI assistants that converse in a human-like manner. Microsoft has a license to use the technology as part of a deal in exchange for large investments it has made in OpenAI.

According to the report, the new AI service (which does not yet publicly have a name) addresses a growing interest among intelligence agencies to use generative AI for processing classified data, while mitigating risks of data breaches or hacking attempts. ChatGPT normally  runs on cloud servers provided by Microsoft, which can introduce data leak and interception risks. Along those lines, the CIA announced its plan to create a ChatGPT-like service last year, but this Microsoft effort is reportedly a separate project.

William Chappell, Microsoft’s chief technology officer for strategic missions and technology, noted to Bloomberg that developing the new system involved 18 months of work to modify an AI supercomputer in Iowa. The modified GPT-4 model is designed to read files provided by its users but cannot access the open Internet. “This is the first time we’ve ever had an isolated version—when isolated means it’s not connected to the Internet—and it’s on a special network that’s only accessible by the US government,” Chappell told Bloomberg.

The new service was activated on Thursday and is now available to about 10,000 individuals in the intelligence community, ready for further testing by relevant agencies. It’s currently “answering questions,” according to Chappell.

One serious drawback of using GPT-4 to analyze important data is that it can potentially confabulate (make up) inaccurate summaries, draw inaccurate conclusions, or provide inaccurate information to its users. Since trained AI neural networks are not databases and operate on statistical probabilities, they make poor factual resources unless augmented with external access to information from another source using a technique such as retrieval augmented generation (RAG).

Given that limitation, it’s entirely possible that GPT-4 could potentially misinform or mislead America’s intelligence agencies if not used properly. We don’t know what oversight the system will have, any limitations on how it can or will be used, or how it can be audited for accuracy. We have reached out to Microsoft for comment.

Microsoft launches AI chatbot for spies Read More »

microsoft-shuts-down-bethesda’s-hi-fi-rush,-redfall-studios

Microsoft shuts down Bethesda’s Hi-Fi Rush, Redfall studios

Closing up shop —

Xbox maker wants to “prioritiz[e] high-impact titles” according to letter to staff.

Artist's conception of Microsoft telling <em>Hi-Fi Rush</em> maker Tango Gameworks they no longer exist as a studio.” src=”https://cdn.arstechnica.net/wp-content/uploads/2024/05/hifirush-800×452.jpeg”></img><figcaption>
<p><a data-height=Enlarge / Artist’s conception of Microsoft telling Hi-Fi Rush maker Tango Gameworks they no longer exist as a studio.

Tango Gameworks

Microsoft is shutting down four studios within its Bethesda Softworks subsidiary, according to a staff email obtained by IGN. The closures include Redfall developer Arkane Austin and Hi-Fi Rush studio Tango Gameworks. While some team members will be reassigned to other parts of the company, head of Xbox Game Studios Matt Booty said in a letter to staffers “that some of our colleagues will be leaving us.”

Tango Gameworks confirmed in a short social media message that “Hi-Fi Rush, along with Tango’s previous titles [like The Evil Within], will remain available and playable everywhere they are today.” But the closure of Arkane Austin means that “development will not continue on Redfall,” the company wrote in its own social media update. “Arkane Lyon will continue their focus on immersive experiences where they are hard at work on their upcoming project [Marvel’s Blade].”

In his note to staff, Booty said that [Redfall] “will remain online for players to enjoy and we will provide make-good offers to players who purchased the Hero DLC.”

Mobile-focused Alpha Dog Studios announced that its shutdown would lead to an August 7 closure of the servers for Mighty Doom. Players can request a refund for any in-game currency for that game, which will no longer be sold as of today. Roundhouse Studios, which formed in 2019 to help with development of Redfall, will be absorbed into Elder Scrolls Online studio Zenimax Online, according to Booty’s letter.

Doom studio id Software, Starfield studio Bethesda Game Studios, and Indiana Jones and The Great Circle studio Machine Games seem unaffected by today’s cuts.

A change in focus

Redfall was widely considered a failure inside and outside Microsoft.” height=”360″ src=”https://cdn.arstechnica.net/wp-content/uploads/2024/05/redfall-640×360.jpg” width=”640″>

Enlarge / Arkane Austin’s Redfall was widely considered a failure inside and outside Microsoft.

Arkane Austin

Arkane Austin’s sad fate is not too surprising given that Booty has publicly admitted that Redfall‘s troubled 2023 release was “a miss” for the company. The Tango Gameworks shutdown is more of a shock though, considering that Xbox Marketing VP Aaron Greenberg called Hi-Fi Rush “a breakout hit for us and our players in all key measurements and expectations” less than a year ago. “We couldn’t be happier with what the team at Tango Gameworks delivered with this surprise release,” he wrote at the time.

In his letter to staffers, Booty said the closures were “not a reflection of the creativity and skill of the talented individuals at these teams or the risks they took to try new things.” And while the changes will be “disruptive,” Booty said that they are “grounded in prioritizing high-impact titles and further investing in Bethesda’s portfolio of blockbuster games and beloved worlds which you have nurtured over many decades.”

The consolidation will allow Microsoft to “invest more deeply in our portfolio of games and new IP” and “create capacity to increase investment in other parts of our portfolio and focus on our priority games,” Booty continued.

“This is absolutely terrible,” Arkane Lyon Co-Creative Director Dinga Bakaba wrote in a scathing social media thread. “Permission to be human: to any executive reading this, friendly reminder that video games are an entertainment/cultural industry, and your business as a corporation is to take care of your artists/entertainers and help them create value for you.”

The Bethesda studio closures come just a few months after Microsoft laid off 1,900 employees in its 22,000 employee gaming division following the completion of its long-sought merger with Activision Blizzard.

Microsoft shuts down Bethesda’s Hi-Fi Rush, Redfall studios Read More »

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Microsoft plans to lock down Windows DNS like never before. Here’s how.

Microsoft plans to lock down Windows DNS like never before. Here’s how.

Getty Images

Translating human-readable domain names into numerical IP addresses has long been fraught with gaping security risks. After all, lookups are rarely end-to-end encrypted. The servers providing domain name lookups provide translations for virtually any IP address—even when they’re known to be malicious. And many end-user devices can easily be configured to stop using authorized lookup servers and instead use malicious ones.

Microsoft on Friday provided a peek at a comprehensive framework that aims to sort out the Domain Name System (DNS) mess so that it’s better locked down inside Windows networks. It’s called ZTDNS (zero trust DNS). Its two main features are (1) encrypted and cryptographically authenticated connections between end-user clients and DNS servers and (2) the ability for administrators to tightly restrict the domains these servers will resolve.

Clearing the minefield

One of the reasons DNS has been such a security minefield is that these two features can be mutually exclusive. Adding cryptographic authentication and encryption to DNS often obscures the visibility admins need to prevent user devices from connecting to malicious domains or detect anomalous behavior inside a network. As a result, DNS traffic is either sent in clear text or it’s encrypted in a way that allows admins to decrypt it in transit through what is essentially an adversary-in-the-middle attack.

Admins are left to choose between equally unappealing options: (1) route DNS traffic in clear text with no means for the server and client device to authenticate each other so malicious domains can be blocked and network monitoring is possible, or (2) encrypt and authenticate DNS traffic and do away with the domain control and network visibility.

ZTDNS aims to solve this decades-old problem by integrating the Windows DNS engine with the Windows Filtering Platform—the core component of the Windows Firewall—directly into client devices.

Jake Williams, VP of research and development at consultancy Hunter Strategies, said the union of these previously disparate engines would allow updates to be made to the Windows firewall on a per-domain name basis. The result, he said, is a mechanism that allows organizations to, in essence, tell clients “only use our DNS server, that uses TLS, and will only resolve certain domains.” Microsoft calls this DNS server or servers the “protective DNS server.”

By default, the firewall will deny resolutions to all domains except those enumerated in allow lists. A separate allow list will contain IP address subnets that clients need to run authorized software. Key to making this work at scale inside an organization with rapidly changing needs. Networking security expert Royce Williams (no relation to Jake Williams) called this a “sort of a bidirectional API for the firewall layer, so you can both trigger firewall actions (by input *tothe firewall), and trigger external actions based on firewall state (output *fromthe firewall). So instead of having to reinvent the firewall wheel if you are an AV vendor or whatever, you just hook into WFP.”

Microsoft plans to lock down Windows DNS like never before. Here’s how. Read More »

microsoft-ties-executive-pay-to-security-following-multiple-failures-and-breaches

Microsoft ties executive pay to security following multiple failures and breaches

lock it down —

Microsoft has been criticized for “preventable” failures and poor communication.

A PC running Windows 11.

Enlarge / A PC running Windows 11.

It’s been a bad couple of years for Microsoft’s security and privacy efforts. Misconfigured endpoints, rogue security certificates, and weak passwords have all caused or risked the exposure of sensitive data, and Microsoft has been criticized by security researchers, US lawmakers, and regulatory agencies for how it has responded to and disclosed these threats.

The most high-profile of these breaches involved a China-based hacking group named Storm-0558, which breached Microsoft’s Azure service and collected data for over a month in mid-2023 before being discovered and driven out. After months of ambiguity, Microsoft disclosed that a series of security failures gave Storm-0558 access to an engineer’s account, which allowed Storm-0558 to collect data from 25 of Microsoft’s Azure customers, including US federal agencies.

In January, Microsoft disclosed that it had been breached again, this time by Russian state-sponsored hacking group Midnight Blizzard. The group was able “to compromise a legacy non-production test tenant account” to gain access to Microsoft’s systems for “as long as two months.”

All of this culminated in a report (PDF) from the US Cyber Safety Review Board, which castigated Microsoft for its “inadequate” security culture, its “inaccurate public statements,” and its response to “preventable” security breaches.

To attempt to turn things around, Microsoft announced something it called the “Secure Future Initiative” in November 2023. As part of that initiative, Microsoft today announced a series of plans and changes to its security practices, including a few changes that have already been made.

“We are making security our top priority at Microsoft, above all else—over all other features,” wrote Microsoft Security Executive Vice President Charlie Bell. “We’re expanding the scope of SFI, integrating the recent recommendations from the CSRB as well as our learnings from Midnight Blizzard to ensure that our cybersecurity approach remains robust and adaptive to the evolving threat landscape.”

As part of these changes, Microsoft will also make its Senior Leadership Team’s pay partially dependent on whether the company is “meeting our security plans and milestones,” though Bell didn’t specify how much executive pay would be dependent on meeting those security goals.

Microsoft’s post describes three security principles (“secure by design,” “secure by default,” and “secure operations”) and six “security pillars” meant to address different weaknesses in Microsoft’s systems and development practices. The company says it plans to secure 100 percent of all its user accounts with “securely managed, phishing-resistant multifactor authentication,” enforce least-privilege access across all applications and user accounts, improve network monitoring and isolation, and retain all system security logs for at least two years, among other promises. Microsoft is also planning to put new deputy Chief Information Security Officers on different engineering teams to track their progress and report back to the executive team and board of directors.

As for concrete fixes that Microsoft has already implemented, Bell writes that Microsoft has “implemented automatic enforcement of multifactor authentication by default across more than 1 million Microsoft Entra ID tenants within Microsoft,” removed 730,000 old and/or insecure apps “to date across production and corporate tenants,” expanded its security logging, and adopted the Common Weakness Enumeration (CWE) standard for its security disclosures.

In addition to Bell’s public security promises, The Verge has obtained and published an internal memo from Microsoft CEO Satya Nadella that re-emphasizes the company’s publicly stated commitment to security. Nadella also says that improving security should be prioritized over adding new features, something that may affect the constant stream of tweaks and changes that Microsoft releases for Windows 11 and other software.

“The recent findings by the Department of Homeland Security’s Cyber Safety Review Board (CSRB) regarding the Storm-0558 cyberattack, from summer 2023, underscore the severity of the threats facing our company and our customers, as well as our responsibility to defend against these increasingly sophisticated threat actors,” writes Nadella. “If you’re faced with the tradeoff between security and another priority, your answer is clear: Do security. In some cases, this will mean prioritizing security above other things we do, such as releasing new features or providing ongoing support for legacy systems.”

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Email Microsoft didn’t want seen reveals rushed decision to invest in OpenAI

I’ve made a huge mistake —

Microsoft CTO made a “mistake” dismissing Google’s AI as a “game-playing stunt.”

Email Microsoft didn’t want seen reveals rushed decision to invest in OpenAI

In mid-June 2019, Microsoft co-founder Bill Gates and CEO Satya Nadella received a rude awakening in an email warning that Google had officially gotten too far ahead on AI and that Microsoft may never catch up without investing in OpenAI.

With the subject line “Thoughts on OpenAI,” the email came from Microsoft’s chief technology officer, Kevin Scott, who is also the company’s executive vice president of AI. In it, Scott said that he was “very, very worried” that he had made “a mistake” by dismissing Google’s initial AI efforts as a “game-playing stunt.”

It turned out, Scott suggested, that instead of goofing around, Google had been building critical AI infrastructure that was already paying off, according to a competitive analysis of Google’s products that Scott said showed that Google was competing even more effectively in search. Scott realized that while Google was already moving on to production for “larger scale, more interesting” AI models, it might take Microsoft “multiple years” before it could even attempt to compete with Google.

As just one example, Scott warned, “their auto-complete in Gmail, which is especially useful in the mobile app, is getting scarily good.”

Microsoft had tried to keep this internal email hidden, but late Tuesday it was made public as part of the US Justice Department’s antitrust trial over Google’s alleged search monopoly. The email was initially sealed because Microsoft argued that it contained confidential business information, but The New York Times intervened to get it unsealed, arguing that Microsoft’s privacy interests did not outweigh the need for public disclosure.

In an order unsealing the email among other documents requested by The Times, US District Judge Amit Mehta allowed to be redacted some of the “sensitive statements in the email concerning Microsoft’s business strategies that weigh against disclosure”—which included basically all of Scott’s “thoughts on OpenAI.” But other statements “should be disclosed because they shed light on Google’s defense concerning relative investments by Google and Microsoft in search,” Mehta wrote.

At the trial, Google sought to convince Mehta that Microsoft, for example, had failed to significantly invest in mobile early on, giving Google a competitive advantage in mobile search that it still enjoys today. Scott’s email seems to suggest that Microsoft was similarly dragging its feet on investing in AI until Scott’s wakeup call.

Nadella’s response to the email was immediate. He promptly forwarded the email to Microsoft’s chief financial officer, Amy Hood, on the same day that he received it. Scott’s “very good email,” Nadella told Hood, explained “why I want us to do this.” By “this,” Nadella presumably meant exploring investment opportunities in OpenAI.

Mere weeks later, Microsoft had invested $1 billion into OpenAI, and there have been billions more invested since through an extended partnership agreement. In 2024, the two companies’ finances appeared so intertwined that the European Union suspected Microsoft was quietly controlling OpenAI and began investigating whether the companies still operate independently. Ultimately, the EU dismissed the probe, deciding that Microsoft’s $13 billion in investments did not amount to an acquisition, Reuters reported.

Officially, Microsoft has said that its OpenAI partnership was formed “to accelerate AI breakthroughs to ensure these benefits are broadly shared with the world”—not to keep up with Google.

But at the Google trial, Nadella testified about the email, saying that partnering with companies like OpenAI ensured that Microsoft could continue innovating in search, as well as in other Microsoft services.

On the stand, Nadella also admitted that he had overhyped AI-powered Bing as potentially shaking up the search market, backing up the DOJ by testifying that in Silicon Valley, Internet search is “the biggest no-fly zone.” Even after partnering with OpenAI, Nadella said that for Microsoft to compete with Google in search, there are “limits to how much artificial intelligence can reshape the market as it exists today.”

During the Google trial, the DOJ argued that Google’s alleged search market dominance had hindered OpenAI’s efforts to innovate, too. “OpenAI’s ChatGPT and other innovations may have been released years ago if Google hadn’t monopolized the search market,” the DOJ argued, according to a Bloomberg report.

Closing arguments in the Google trial start tomorrow, with two days of final remarks scheduled, during which Mehta will have ample opportunity to ask lawyers on both sides the rest of his biggest remaining questions.

It’s somewhat obvious what Google will argue. Google has spent years defending its search business as competing on the merits—essentially arguing that Google dominates search simply because it’s the best search engine.

Yesterday, the US district court also unsealed Google’s proposed legal conclusions, which suggest that Mehta should reject all of the DOJ’s monopoly claims, partly due to the government’s allegedly “fatally flawed” market definitions. Throughout the trial, Google has maintained that the US government has failed to show that Google has a monopoly in any market.

According to Google, even its allegedly anticompetitive default browser agreement with Apple—which Mehta deemed the “heart” of the DOJ’s monopoly case—is not proof of monopoly powers. Rather, Google insisted, default browser agreements benefit competition by providing another avenue through which its rivals can compete.

The DOJ hopes to prove Google wrong, arguing that Google has gone to great lengths to block rivals from default placements and hide evidence of its alleged monopoly—including training employees to avoid using words that monopolists use.

Mehta has not yet disclosed when to expect his ruling, but it could come late this summer or early fall, AP News reported.

If Google loses, the search giant may be forced to change its business practices or potentially even break up its business. Nobody knows what that would entail, but when the trial started, a coalition of 20 civil society and advocacy groups recommended some potentially drastic remedies, including the “separation of various Google products from parent company Alphabet, including breakouts of Google Chrome, Android, Waze, or Google’s artificial intelligence lab Deepmind.”

Email Microsoft didn’t want seen reveals rushed decision to invest in OpenAI Read More »

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Critics question tech-heavy lineup of new Homeland Security AI safety board

Adventures in 21st century regulation —

CEO-heavy board to tackle elusive AI safety concept and apply it to US infrastructure.

A modified photo of a 1956 scientist carefully bottling

On Friday, the US Department of Homeland Security announced the formation of an Artificial Intelligence Safety and Security Board that consists of 22 members pulled from the tech industry, government, academia, and civil rights organizations. But given the nebulous nature of the term “AI,” which can apply to a broad spectrum of computer technology, it’s unclear if this group will even be able to agree on what exactly they are safeguarding us from.

President Biden directed DHS Secretary Alejandro Mayorkas to establish the board, which will meet for the first time in early May and subsequently on a quarterly basis.

The fundamental assumption posed by the board’s existence, and reflected in Biden’s AI executive order from October, is that AI is an inherently risky technology and that American citizens and businesses need to be protected from its misuse. Along those lines, the goal of the group is to help guard against foreign adversaries using AI to disrupt US infrastructure; develop recommendations to ensure the safe adoption of AI tech into transportation, energy, and Internet services; foster cross-sector collaboration between government and businesses; and create a forum where AI leaders to share information on AI security risks with the DHS.

It’s worth noting that the ill-defined nature of the term “Artificial Intelligence” does the new board no favors regarding scope and focus. AI can mean many different things: It can power a chatbot, fly an airplane, control the ghosts in Pac-Man, regulate the temperature of a nuclear reactor, or play a great game of chess. It can be all those things and more, and since many of those applications of AI work very differently, there’s no guarantee any two people on the board will be thinking about the same type of AI.

This confusion is reflected in the quotes provided by the DHS press release from new board members, some of whom are already talking about different types of AI. While OpenAI, Microsoft, and Anthropic are monetizing generative AI systems like ChatGPT based on large language models (LLMs), Ed Bastian, the CEO of Delta Air Lines, refers to entirely different classes of machine learning when he says, “By driving innovative tools like crew resourcing and turbulence prediction, AI is already making significant contributions to the reliability of our nation’s air travel system.”

So, defining the scope of what AI exactly means—and which applications of AI are new or dangerous—might be one of the key challenges for the new board.

A roundtable of Big Tech CEOs attracts criticism

For the inaugural meeting of the AI Safety and Security Board, the DHS selected a tech industry-heavy group, populated with CEOs of four major AI vendors (Sam Altman of OpenAI, Satya Nadella of Microsoft, Sundar Pichai of Alphabet, and Dario Amodei of Anthopic), CEO Jensen Huang of top AI chipmaker Nvidia, and representatives from other major tech companies like IBM, Adobe, Amazon, Cisco, and AMD. There are also reps from big aerospace and aviation: Northrop Grumman and Delta Air Lines.

Upon reading the announcement, some critics took issue with the board composition. On LinkedIn, founder of The Distributed AI Research Institute (DAIR) Timnit Gebru especially criticized OpenAI’s presence on the board and wrote, “I’ve now seen the full list and it is hilarious. Foxes guarding the hen house is an understatement.”

Critics question tech-heavy lineup of new Homeland Security AI safety board Read More »

putting-microsoft’s-cratering-xbox-console-sales-in-context

Putting Microsoft’s cratering Xbox console sales in context

Down but not out —

Why declining quarterly numbers might not be awful news for Microsoft’s gaming business.

Scale is important, especially when talking about relative console sales.

Enlarge / Scale is important, especially when talking about relative console sales.

Aurich Lawson | Getty Images

Yesterday, Microsoft announced that it made 31 percent less off Xbox hardware in the first quarter of 2024 (ending in March) than it had the year before, a decrease it says was “driven by lower volume of consoles sold.” And that’s not because the console sold particularly well a year ago, either; Xbox hardware revenue for the first calendar quarter of 2023 was already down 30 percent from the previous year.

Those two data points speak to a console that is struggling to substantially increase its player base during a period that should, historically, be its strongest sales period. But getting wider context on those numbers is a bit difficult because of how Microsoft reports its Xbox sales numbers (i.e., only in terms of quarterly changes in total console hardware revenue). Comparing those annual shifts to the unit sales numbers that Nintendo and Sony report every quarter is not exactly simple.

Context clues

Significant declines in Xbox hardware revenue for four of the last five quarters stand out relative to competitors' unit sales.

Enlarge / Significant declines in Xbox hardware revenue for four of the last five quarters stand out relative to competitors’ unit sales.

Kyle Orland

To attempt some direct contextual comparison, we took unit sales numbers for some recent successful Sony and Nintendo consoles and converted them to Microsoft-style year-over-year percentage changes (aligned with the launch date for each console). For this analysis, we skipped over each console’s launch quarter, which contains less than three months of total sales (and often includes a lot of pent-up early adopter demand). We also skipped the first four quarters of a console’s life cycle, which don’t have a year-over-year comparison point from 12 months prior.

This still isn’t a perfect comparison. Unit sales don’t map directly to total hardware revenue due to things like inflation, remainder sales of Xbox One hardware, and price cuts/discounts (though the Xbox Series S/X, PS5, and Switch still have yet to see official price drops). It also doesn’t take into account the baseline sales levels from each console’s first year of sales, making total lifetime sales performance on the Xbox side hard to gauge (though recent data from a Take-Two investment call suggests the Xbox Series S/X has been heavily outsold by the PS5, at this point).

Even with all those caveats, the comparative data trends are pretty clear. At the start of their fourth full year on the market, recent successful consoles have been enjoying a general upswing in their year-over-year sales. Microsoft stands out as a major outlier, making less revenue from Xbox hardware in four of the last five quarters on a year-over-year basis.

Falling like dominoes.

Enlarge / Falling like dominoes.

Aurich Lawson

Those numbers suggest that the hardware sales rate for the Xbox Series S/X may have already peaked in the last year or two. That would be historically early for a console of this type; previous Ars analyses have shown PlayStation consoles generally see their sales peaks in their fourth or fifth year of life, and Nintendo portables have shown a similar sales trend, historically. The Xbox Series S/X progression, on the other hand, looks more similar to that of the Wii U, which was already deep in a “death spiral” at a similar point in its commercial life.

This is not the end

In the past, console sales trends like these would have been the sign of a hardware maker’s wider struggles to stay afloat in the gaming business. However, in today’s gaming market, Microsoft is in a place where console sales are not strictly required for overall success.

For instance, Microsoft’s total gaming revenue for the latest reported quarter was up 51 percent, thanks in large part to the “net impact from the Activision Blizzard acquisition.” Even before that (very expensive) merger was completed, Microsoft’s total gaming revenue was often partially buoyed by “growth in Game Pass” and strong “software content” sales across PC and other platforms.

Owning Call of Duty means being one of the biggest PS5 game publishers almost by definition.

Enlarge / Owning Call of Duty means being one of the biggest PS5 game publishers almost by definition.

Activision

Perhaps it’s no surprise that Microsoft has shown increasing willingness to take some former Xbox console exclusives to other platforms in recent months. In fact, following the Activision/Blizzard merger, Microsoft is now publishing more top-sellers on the PS5 than Sony. And let’s not forget the PC market, where Microsoft continues to sell millions of games above and beyond its PC Game Pass subscription business.

So, while the commercial future of Xbox hardware may look a bit uncertain, the future of Microsoft’s overall gaming business is in much less dire straits. That would be true even if Microsoft’s Xbox hardware revenue fell by 100 percent.

Putting Microsoft’s cratering Xbox console sales in context Read More »

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Tech brands are forcing AI into your gadgets—whether you asked for it or not

Tech brands love hollering about the purported thrills of AI these days.

Enlarge / Tech brands love hollering about the purported thrills of AI these days.

Logitech announced a new mouse last week. A company rep reached out to inform Ars of Logitech’s “newest wireless mouse.” The gadget’s product page reads the same as of this writing.

I’ve had good experience with Logitech mice, especially wireless ones, one of which I’m using now. So I was keen to learn what Logitech might have done to improve on its previous wireless mouse designs. A quieter click? A new shape to better accommodate my overworked right hand? Multiple onboard profiles in a business-ready design?

I was disappointed to learn that the most distinct feature of the Logitech Signature AI Edition M750 is a button located south of the scroll wheel. This button is preprogrammed to launch the ChatGPT prompt builder, which Logitech recently added to its peripherals configuration app Options+.

That’s pretty much it.

Beyond that, the M750 looks just like the Logitech Signature M650, which came out in January 2022.  Also, the new mouse’s forward button (on the left side of the mouse) is preprogrammed to launch Windows or macOS dictation, and the back button opens ChatGPT within Options+. As of this writing, the new mouse’s MSRP is $10 higher ($50) than the M650’s.

  • The new M750 (pictured) is 4.26×2.4×1.52 inches and 3.57 ounces.

    Logitech

  • The M650 (pictured) comes in 3 sizes. The medium size is 4.26×2.4×1.52 inches and 3.58 ounces.

    Logitech

I asked Logitech about the M750 appearing to be the M650 but with an extra button, and a spokesperson responded by saying:

M750 is indeed not the same mouse as M650. It has an extra button that has been preprogrammed to trigger the Logi AI Prompt Builder once the user installs Logi Options+ app. Without Options+, the button does DPI toggle between 1,000 and 1,600 DPI.

However, a reprogrammable button south of a mouse’s scroll wheel that can be set to launch an app or toggle DPI out of the box is pretty common, including among Logitech mice. Logitech’s rep further claimed to me that the two mice use different electronic components, which Logitech refers to as the mouse’s platform. Logitech can reuse platforms for different models, the spokesperson said.

Logitech’s rep declined to comment on why the M650 didn’t have a button south of its scroll wheel. Price is a potential reason, but Logitech also sells cheaper mice with this feature.

Still, the minimal differences between the two suggest that the M750 isn’t worth a whole product release. I suspect that if it weren’t for Logitech’s trendy new software feature, the M750 wouldn’t have been promoted as a new product.

The M750 also raises the question of how many computer input devices need to be equipped with some sort of buzzy, generative AI-related feature.

Logitech’s ChatGPT prompt builder

Logitech’s much bigger release last week wasn’t a peripheral but an addition to its Options+ app. You don’t need the “new” M750 mouse to use Logitech’s AI Prompt Builder; I was able to program my MX Master 3S to launch it. Several Logitech mice and keyboards support AI Prompt Builder.

When you press a button that launches the prompt builder, an Options+ window appears. There, you can input text that Options+ will use to create a ChatGPT-appropriate prompt based on your needs:

A Logitech-provided image depicting its AI Prompt Builder software feature.

Enlarge / A Logitech-provided image depicting its AI Prompt Builder software feature.

Logitech

After you make your choices, another window opens with ChatGPT’s response. Logitech said the prompt builder requires a ChatGPT account, but I was able to use GPT-3.5 without entering one (the feature can also work with GPT-4).

The typical Arsian probably doesn’t need help creating a ChatGPT prompt, and Logitech’s new capability doesn’t work with any other chatbots. The prompt builder could be interesting to less technically savvy people interested in some handholding for early ChatGPT experiences. However, I doubt if people with an elementary understanding of generative AI need instant access to ChatGPT.

The point, though, is instant access to ChatGPT capabilities, something that Logitech is arguing is worthwhile for its professional users. Some Logitech customers, though, seem to disagree, especially with the AI Prompt Builder, meaning that Options+ has even more resources in the background.

But Logitech isn’t the only gadget company eager to tie one-touch AI access to a hardware button.

Pinching your earbuds to talk to ChatGPT

Similarly to Logitech, Nothing is trying to give its customers access to ChatGPT quickly. In this case, access occurs by pinching the device. This month, Nothing announced that it “integrated Nothing earbuds and Nothing OS with ChatGPT to offer users instant access to knowledge directly from the devices they use most, earbuds and smartphones.” The feature requires the latest Nothing OS and for the users to have a Nothing phone with ChatGPT installed. ChatGPT gestures work with Nothing’s Phone (2) and Nothing Ear and Nothing Ear (a), but Nothing plans to expand to additional phones via software updates.

Nothing's Ear and Ear (a) earbuds.

Enlarge / Nothing’s Ear and Ear (a) earbuds.

Nothing

Nothing also said it would embed “system-level entry points” to ChatGPT, like screenshot sharing and “Nothing-styled widgets,” to Nothing smartphone OSes.

A peek at setting up ChatGPT integration on the Nothing X app.

Enlarge / A peek at setting up ChatGPT integration on the Nothing X app.

Nothing’s ChatGPT integration may be a bit less intrusive than Logitech’s since users who don’t have ChatGPT on their phones won’t be affected. But, again, you may wonder how many people asked for this feature and how reliably it will function.

Tech brands are forcing AI into your gadgets—whether you asked for it or not Read More »

apple-releases-eight-small-ai-language-models-aimed-at-on-device-use

Apple releases eight small AI language models aimed at on-device use

Inside the Apple core —

OpenELM mirrors efforts by Microsoft to make useful small AI language models that run locally.

An illustration of a robot hand tossing an apple to a human hand.

Getty Images

In the world of AI, what might be called “small language models” have been growing in popularity recently because they can be run on a local device instead of requiring data center-grade computers in the cloud. On Wednesday, Apple introduced a set of tiny source-available AI language models called OpenELM that are small enough to run directly on a smartphone. They’re mostly proof-of-concept research models for now, but they could form the basis of future on-device AI offerings from Apple.

Apple’s new AI models, collectively named OpenELM for “Open-source Efficient Language Models,” are currently available on the Hugging Face under an Apple Sample Code License. Since there are some restrictions in the license, it may not fit the commonly accepted definition of “open source,” but the source code for OpenELM is available.

On Tuesday, we covered Microsoft’s Phi-3 models, which aim to achieve something similar: a useful level of language understanding and processing performance in small AI models that can run locally. Phi-3-mini features 3.8 billion parameters, but some of Apple’s OpenELM models are much smaller, ranging from 270 million to 3 billion parameters in eight distinct models.

In comparison, the largest model yet released in Meta’s Llama 3 family includes 70 billion parameters (with a 400 billion version on the way), and OpenAI’s GPT-3 from 2020 shipped with 175 billion parameters. Parameter count serves as a rough measure of AI model capability and complexity, but recent research has focused on making smaller AI language models as capable as larger ones were a few years ago.

The eight OpenELM models come in two flavors: four as “pretrained” (basically a raw, next-token version of the model) and four as instruction-tuned (fine-tuned for instruction following, which is more ideal for developing AI assistants and chatbots):

OpenELM features a 2048-token maximum context window. The models were trained on the publicly available datasets RefinedWeb, a version of PILE with duplications removed, a subset of RedPajama, and a subset of Dolma v1.6, which Apple says totals around 1.8 trillion tokens of data. Tokens are fragmented representations of data used by AI language models for processing.

Apple says its approach with OpenELM includes a “layer-wise scaling strategy” that reportedly allocates parameters more efficiently across each layer, saving not only computational resources but also improving the model’s performance while being trained on fewer tokens. According to Apple’s released white paper, this strategy has enabled OpenELM to achieve a 2.36 percent improvement in accuracy over Allen AI’s OLMo 1B (another small language model) while requiring half as many pre-training tokens.

An table comparing OpenELM with other small AI language models in a similar class, taken from the OpenELM research paper by Apple.

Enlarge / An table comparing OpenELM with other small AI language models in a similar class, taken from the OpenELM research paper by Apple.

Apple

Apple also released the code for CoreNet, a library it used to train OpenELM—and it also included reproducible training recipes that allow the weights (neural network files) to be replicated, which is unusual for a major tech company so far. As Apple says in its OpenELM paper abstract, transparency is a key goal for the company: “The reproducibility and transparency of large language models are crucial for advancing open research, ensuring the trustworthiness of results, and enabling investigations into data and model biases, as well as potential risks.”

By releasing the source code, model weights, and training materials, Apple says it aims to “empower and enrich the open research community.” However, it also cautions that since the models were trained on publicly sourced datasets, “there exists the possibility of these models producing outputs that are inaccurate, harmful, biased, or objectionable in response to user prompts.”

While Apple has not yet integrated this new wave of AI language model capabilities into its consumer devices, the upcoming iOS 18 update (expected to be revealed in June at WWDC) is rumored to include new AI features that utilize on-device processing to ensure user privacy—though the company may potentially hire Google or OpenAI to handle more complex, off-device AI processing to give Siri a long-overdue boost.

Apple releases eight small AI language models aimed at on-device use Read More »