Policy

is-it-illegal-to-not-buy-ads-on-x?-experts-explain-the-ftc’s-bizarre-ad-fight.

Is it illegal to not buy ads on X? Experts explain the FTC’s bizarre ad fight.


Here’s the “least silly way” to wrap your head around the FTC’s war over X ads.

Credit: Aurich Lawson | Getty Images

After a judge warned that the Federal Trade Commission’s probe into Media Matters for America (MMFA) should alarm “all Americans”—viewing it as a likely government retaliation intended to silence critical reporting from a political foe—the FTC this week appealed a preliminary injunction blocking the investigation.

The Republican-led FTC’s determined to keep pressure on the nonprofit—which is dedicated to monitoring conservative misinformation—ever since Elon Musk villainized MMFA in 2023 for reporting that ads were appearing next to pro-Nazi posts on X. Musk claims that reporting caused so many brands to halt advertising that X’s revenue dropped by $1.5 billion, but advertisers have suggested there technically was no boycott. They’ve said that many factors influenced each of their independent decisions to leave X—including their concerns about Musk’s own antisemitic post, which drew rebuke from the White House in 2023.

For MMFA, advertisers, agencies, and critics, a big question remains: Can the FTC actually penalize advertisers for invoking their own rights to free expression and association by refusing to deal with a private company just because they happened to agree on a collective set of brand standards to avoid monetizing hate speech or offensive content online?

You’re not alone if you’re confused by the suggestion, since advertisers have basically always cautiously avoided associations that could harm their brands. After Elon Musk sued MMFA—then quickly expanded the fight by also suing advertisers and agencies—a running social media joke mocked X as suing to force people to buy its products and the billionaire for seeming to believe it should be illegal to deprive him of money.

On a more serious note, former FTC commissioner Alvaro Bedoya, who joined fellow Democrats who sued Trump for ejecting them from office, flagged the probe as appearing “bizarrely” politically motivated to protect Musk, an ally who donated $288 million to Trump’s campaign.

The FTC did not respond to Ars’ request to comment on its investigation. But seemingly backing Musk’s complaints without much evidence, the FTC continues to amplify his conspiracy theory that sharing brand safety standards harms competition in the ad industry. So far, the FTC has alleged that sharing such standards allows advertisers, ad buyers, and nonprofit advocacy groups to coordinate attacks on revenue streams in supposed bids to control ad markets and censor conservative platforms.

Legal experts told Ars that these claims seem borderline absurd. Antitrust claims usually arise out of concerns that collaborators are profiting by reducing competition, but it’s unclear how advertisers financially gain from withholding ads. Somewhat glaringly in the case of X, it seems likely that at least some advertisers actually increased costs by switching from buying cheaper ads on the increasingly toxic X to costlier platforms deemed safer or more in line with brands’ values.

X did not respond to Ars’ request to comment.

The bizarre logic of the FTC’s ad investigation

In a blog post, Walter Olson, a senior fellow at the Cato Institute’s Robert A. Levy Center for Constitutional Studies, picked apart the conspiracy theory, trying to iron out the seemingly obvious constitutional conflicts with the FTC’s logic.

He explained that “X and Musk, together with allies in high government posts, have taken the position that for companies or ad agencies to decline to advertise with X on ideological grounds,” that “may legally violate its rights, especially if they coordinate with other entities in doing so.”

“Perhaps the least silly way of couching that idea is to say that advertisers are combining in restraint of trade to force [X] to improve the quality of its product as an ad environment, which you might analogize to forcing it to offer better terms to advertisers,” Olson said.

Pointing to a legal analysis weighing reasons why the FTC’s antitrust claims might not hold up in court, Olson suggested that the FTC is unlikely to overcome constitutional protections and win its ad war on the merits.

For one, he noted that it’s unusual to mingle “elements of anticompetitive conduct with First Amendment expression,” For another, “courts have been extremely protective of the right to boycott for ideological reasons, even when some effects were anti-competitive.” As Olson emphasized to Ars, courts are cautious that infringing First Amendment rights for even a brief period of time can irreparably harm speakers, including causing a chilling effect on speech broadly.

It seems particularly problematic that the FTC is attempting to block so-called boycotts from advertisers and agencies that “are specifically deciding how to spend money on speech itself,” Olson wrote. He noted that “the decision to advertise, the rejection of a platform for ideological reasons, and communication with others on how to turn these speech decisions into a maximum statement are all forms of expression on matters of public concern.”

Olson agrees with critics who suspect that the FTC doesn’t care about winning legal battles in this war. Instead, experts from Public Knowledge, a consumer advocacy group partly funded by big tech companies, told Ars that, seemingly for the FTC, “capitulation is the point.”

Why Media Matters’ fight may matter most

Public Knowledge Policy Director Lisa Macpherson told Ars that “the investigation into Media Matters is part of a larger pattern” employed by the FTC, which uses “the technical concepts of antitrust to further other goals, which are related to information control on behalf of the Trump administration.”

As one example, she joined Public Knowledge’s policy counsel focused on competition, Elise Phillips, in criticizing the FTC for introducing “unusual terms” into a merger that would create the world’s biggest advertising agency. To push the merger through, ad agencies were asked to sign a consent agreement that would block them from “boycotting platforms because of their political content by refusing to place their clients’ advertisements on them.”

Like social media users poking fun at Musk and X, it struck Public Knowledge as odd that the FTC “appears to be demanding that these ad agencies—and by extension, their clients—support media channels that may spread disinformation, hate speech, and extreme content as a condition for a merger.”

“The specific scope of the consent order seems to indicate that it does not reflect focus on the true impacts of diminished ad buying competition on advertisers, consumers, or labor, but instead the political impact of decreased revenue flows to publishers hosting content favorable to the Trump administration,” Public Knowledge experts suggested.

The demand falls in line with other Trump administration efforts to control information, Public Knowledge said, such as the FCC requiring a bias monitor for CBS to approve the Paramount-Skydance merger. It’s “all in service of controlling the flow of information about the administration and its policies,” Public Knowledge suggested. And the Trump administration depending on “the lack of a legal challenge due to industry financial interests” is creating “the biggest risk to First Amendment protections right now,” Phillips said.

Olson agreed with Public Knowledge experts that the agencies likely could have fought to remove the terms as unconstitutional and won, but instead, the CEO of the acquiring agency, Omnicom, appeared to indicate that the company was willing to accept the terms to push the merger through.

It seems possible that Omnicom didn’t challenge the terms because they represent what Public Knowledge suggested in a subsequent blog was the FTC’s fundamental misunderstanding of how ad placements work online. Due to the opaque nature of ad tech like Google’s, advertisers started depending on ad agencies to set brand safety standards to help protect their ad placements (the ad tech was ruled anti-competitive, and the Department of Justice is currently figuring out how to remedy market harms). But even as they adapted to an opaque ad environment, advertisers, not their agencies, have always maintained control over where ads are placed.

Even if Omnicom felt that the FTC terms simply maintained the status quo—as the FTC suggested it would—Public Knowledge noted that Omnicom missed an opportunity to challenge how the terms impacted “the agency’s rights of association and perfectly legal, independent refusals to deal by private companies.” The seeming capitulation could “cause a chilling effect” not just impacting placements from Omnicom’s advertiser clients but also those at other ad agencies, Public Knowledge’s experts suggested.

That sticks advertisers in a challenging spot where the FTC seemingly hopes to keep them squirming, experts suggested. Without agencies to help advise on whether certain ad placements may risk harming their brands, advertisers who don’t want their “stuff to be shown against Nazis” are “going to have to figure out how” to tackle brand safety on their own, Public Knowledge’s blog said. And as long as the ad industry is largely willing to bend to the FTC’s pressure campaign, it’s less likely that legal challenges will be raised to block what appears to be the quiet erosion of First Amendment protections, experts fear.

That may be why the Media Matters fight, which seems like just another front with a tangential player in the FTC’s bigger battle, may end up mattering the most. Whereas others directly involved in the ad industry may be tempted to make a deal like Omnicon’s to settle litigation, MMFA refuses to capitulate to Musk or the FTC, vowing to fight both battles to the bitter end.

“It has been a recurring strategy of the Trump administration to pile up the pressure on targets so that they cannot afford to hold out for vindication at trial, even if their chances there seem good,” Olson told Ars. “So they settle.”

It’s harder than usual in today’s political climate to predict the outcome of the FTC’s appeal, Olson told Ars. Macpherson told Ars she’s holding out hope “that the DC court would take the same position that the current judge did,” which is that “this is likely vindictive behavior on the part of the FTC and that, importantly, advertisers’ First Amendment rights should make the FTC’s sweeping investigation invalid.”

Perhaps the FTC’s biggest hurdle, apart from the First Amendment, may be a savvy judges who see through their seeming pressure campaign. In a notable 1995 case, a US judge, Richard Posner, “took the view that a realistic court should be ready to recognize instances where litigation can be employed to generate intense pressure on targets to settle regardless of the merits,” Olson said.

While that case involved targets of litigation, the appeals court judge—or even the Supreme Court if MMFA’s case gets that far—could rule that “targets of investigation could be under similar pressure,” Olson suggested.

In a statement to Ars, MMFA President Angelo Carusone confirmed that MMFA’s resolve has not faded in the face of the FTC’s appeal and was instead only strengthened by the US district judge being “crystal clear” that “FTC’s wide-ranging fishing expedition was a ‘retaliatory act’ that ‘should alarm all Americans.'”

“We will continue to fight this blatant attack on our First Amendment rights because if this Administration succeeds, so can any Administration target anyone who disagrees,” Carusone said. “The law here is clear, and we are optimistic that the Circuit Court will see through this appeal for what it is: an attempt to do an end run around constitutional law in an effort to silence political critics.”

Photo of Ashley Belanger

Ashley is a senior policy reporter for Ars Technica, dedicated to tracking social impacts of emerging policies and new technologies. She is a Chicago-based journalist with 20 years of experience.

Is it illegal to not buy ads on X? Experts explain the FTC’s bizarre ad fight. Read More »

deeply-divided-supreme-court-lets-nih-grant-terminations-continue

Deeply divided Supreme Court lets NIH grant terminations continue

The dissents

The primary dissent was written by Chief Justice Roberts, and joined in part by the three Democratic appointees, Jackson, Kagan, and Sotomayor. It is a grand total of one paragraph and can be distilled down to a single sentence: “If the District Court had jurisdiction to vacate the directives, it also had jurisdiction to vacate the ‘Resulting Grant Terminations.’”

Jackson, however, chose to write a separate and far more detailed argument against the decision, mostly focusing on the fact that it’s not simply a matter of abstract law; it has real-world consequences.

She notes that existing law prevents plaintiffs from suing in the Court of Federal Claims while the facts are under dispute in other courts (something acknowledged by Barrett). That would mean that, as here, any plaintiffs would have to have the policy declared illegal first in the District Court, and only after that was fully resolved could they turn to the Federal Claims Court to try to restore their grants. That’s a process that could take years. In the meantime, the scientists would be out of funding, with dire consequences.

Yearslong studies will lose validity. Animal subjects will be euthanized. Life-saving medication trials will be abandoned. Countless researchers will lose their jobs. And community health clinics will close.

Jackson also had little interest in hearing that the government would be harmed by paying out the grants in the meantime. “For the Government, the incremental expenditure of money is at stake,” she wrote. “For the plaintiffs and the public, scientific progress itself hangs in the balance along with the lives that progress saves.”

With this decision, of course, it no longer hangs in the balance. There’s a possibility that the District Court’s ruling that the government’s policy was arbitrary and capricious will ultimately prevail; it’s not clear, because Barrett says she hasn’t even seen the government make arguments there, and Roberts only wrote regarding the venue issues. In the meantime, even with the policy stayed, it’s unlikely that anyone will focus grant proposals on the disfavored subjects, given that the policy might be reinstated at any moment.

And even if that ruling is upheld, it will likely take years to get there, and only then could a separate case be started to restore the funding. Any labs that had been using those grants will have long since moved on, and the people working on those projects scattered.

Deeply divided Supreme Court lets NIH grant terminations continue Read More »

bank-forced-to-rehire-workers-after-lying-about-chatbot-productivity,-union-says

Bank forced to rehire workers after lying about chatbot productivity, union says

As banks around the world prepare to replace many thousands of workers with AI, Australia’s biggest bank is scrambling to rehire 45 workers after allegedly lying about chatbots besting staff by handling higher call volumes.

In a statement Thursday flagged by Bloomberg, Australia’s main financial services union, the Finance Sector Union (FSU), claimed a “massive win” for 45 union members whom the Commonwealth Bank of Australia (CBA) had replaced with an AI-powered “voice bot.”

The FSU noted that some of these workers had been with CBA for decades. Those workers in particular were shocked when CBA announced last month that their jobs had become redundant. At that time, CBA claimed that launching the chatbot supposedly “led to a reduction in call volumes” by 2,000 a week, FSU said.

But “this was an outright lie,” fired workers told FSU. Instead, call volumes had been increasing at the time they were dismissed, with CBA supposedly “scrambling”—offering staff overtime and redirecting management to join workers answering phones to keep up.

To uncover the truth, FSU escalated the dispute to a fair work tribunal, where the union accused CBA of failing to explain how workers’ roles were ruled redundant. The union also alleged that CBA was hiring for similar roles in India, Bloomberg noted, which made it appear that CBA had perhaps used the chatbot to cover up a shady pivot to outsource jobs.

While the dispute was being weighed, CBA admitted that “they didn’t properly consider that an increase in calls” happening while staff was being fired “would continue over a number of months,” FSU said.

“This error meant the roles were not redundant,” CBA confirmed at the tribunal.

Bank forced to rehire workers after lying about chatbot productivity, union says Read More »

trump-confirms-us-is-seeking-10%-stake-in-intel-bernie-sanders-approves.

Trump confirms US is seeking 10% stake in Intel. Bernie Sanders approves.

Trump plan salvages CHIPS Act he vowed to kill

While chipmakers wait for more clarity, Lutnick has suggested that Trump—who campaigned on killing the CHIPS Act—has found a way to salvage the legislation that Joe Biden viewed as his lasting legacy. It seems possible that the plan arose after Trump realized how hard it would be to ax the legislation completely, with grants already finalized (but most not disbursed).

“The Biden administration literally was giving Intel money for free and giving TSMC money for free, and all these companies just giving the money for free, and Donald Trump turned it into saying, ‘Hey, we want equity for the money. If we’re going to give you the money, we want a piece of the action for the American taxpayer,'” Lutnick said.

“It’s not governance, we’re just converting what was a grant under Biden into equity for the Trump administration, for the American people,” Lutnick told CNBC.

Further, US firms could potentially benefit from any potential arrangements. For Intel, the “highly unusual” deal that Trump is mulling now could help the struggling chipmaker compete with its biggest rivals, including Nvidia, Samsung, and TSMC, BBC noted.

Vincent Fernando, founder of the investment consultancy Zero One, told the BBC that taking a stake in Intel “makes sense, given the company’s key role in producing semiconductors in the US,” which is a major Trump priority.

But as Intel likely explores the potential downsides of accepting such a deal, other companies applying for federal grants may already be alarmed by Trump’s move. Fernando suggested that Trump’s deals to take ownership stake in US firms—which economics professor Kevin J. Fox said only previously occurred during the global financial crisis—could add “uncertainty for any company who is already part of a federal grant program or considering one.”

Fox also agreed that the Intel deal could deter other companies from accepting federal grants, while possibly making it harder for Intel to run its business “effectively.”

Trump confirms US is seeking 10% stake in Intel. Bernie Sanders approves. Read More »

spacex-says-states-should-dump-fiber-plans,-give-all-grant-money-to-starlink

SpaceX says states should dump fiber plans, give all grant money to Starlink

Starlink operator SpaceX is continuing its fight against state plans to expand fiber broadband availability. After saying the Trump administration should deny a Virginia proposal, SpaceX is taking the same approach in a fight against Louisiana.

SpaceX made its view known to the Louisiana Office of Broadband Development and Connectivity in a filing, which was reported yesterday by PCMag. SpaceX complained that Louisiana proposed awarding 91.5 percent of funds to fiber Internet service providers instead of to the Starlink satellite system. SpaceX alleged that Louisiana was influenced by “a legion of fiber lobbyists and other hangers-on seeking to personally benefit from massive taxpayer spending.”

The Trump administration rewrote rules for the $42 billion Broadband Equity, Access, and Deployment (BEAD) grant program in a way that benefits Starlink. Instead of prioritizing fiber networks that offer better service and are more future-proof, the Trump administration ordered states to revise their plans with a “tech-neutral approach” and lower the average cost of serving each location.

SpaceX’s letters to Virginia and Louisiana claim the states are violating the new rules with their funding proposals.

“The State of Louisiana’s Equity, Access, and Deployment (BEAD) program Final Proposal proposes to spend nearly $500 million dollars [sic] to provide connectivity to its unserved and underserved locations,” SpaceX wrote. “SpaceX applied to serve virtually all BEAD households for less than $100 million dollars. As such, Louisiana’s proposal includes over $400 million dollars in wasteful and unnecessary taxpayer spending.”

SpaceX unhappy with $7.75 million

Instead of selecting Starlink for all locations, Louisiana allocated the company $7.75 million to serve 10,327 locations. The plan would spend $499 million for 127,842 locations overall. The Louisiana Local Fiber Consortium, which includes two Louisiana providers that partnered with T-Mobile, was the biggest winner, with $378 million for 68,535 locations.

“Louisiana’s results demonstrate that it did not observe statutory requirements or program rules and did not conduct a competitive process,” SpaceX alleged. “A process in which Louisiana is required to award grants based on the lowest cost to the program, and awards 91.5% of funds to fiber projects at an average per-location cost of $4,449, while rejecting applications at $750 per location because the bid was based on Low-Earth Orbit (LEO) technology could not possibly be considered compliant, technology neutral or a ‘competition.'”

SpaceX says states should dump fiber plans, give all grant money to Starlink Read More »

t-mobile-claimed-selling-location-data-without-consent-is-legal—judges-disagree

T-Mobile claimed selling location data without consent is legal—judges disagree


T-Mobile can’t overturn $92 million fine; AT&T and Verizon verdicts still to come.

Credit: Aurich Lawson | Getty Images

A federal appeals court rejected T-Mobile’s attempt to overturn $92 million in fines for selling customer location information to third-party firms.

The Federal Communications Commission last year fined T-Mobile, AT&T, and Verizon, saying the carriers illegally shared access to customers’ location information without consent and did not take reasonable measures to protect that sensitive data against unauthorized disclosure. The fines relate to sharing of real-time location data that was revealed in 2018, but it took years for the FCC to finalize the penalties.

The three carriers appealed the rulings in three different courts, and the first major decision was handed down Friday. A three-judge panel at the US Court of Appeals for the District of Columbia Circuit ruled unanimously against T-Mobile and its subsidiary Sprint.

“Every cell phone is a tracking device,” the ruling begins. “To receive service, a cell phone must periodically connect with the nearest tower in a wireless carrier’s network. Each time it does, it sends the carrier a record of the phone’s location and, by extension, the location of the customer who owns it. Over time, this information becomes an exhaustive history of a customer’s whereabouts and ‘provides an intimate window into [that] person’s life.'”

Until 2019, T-Mobile and Sprint sold customer location information (CLI) to location information aggregators LocationSmart and Zumigo. The carriers did not verify whether buyers obtained customer consent, the ruling said. “Several bad actors abused Sprint and T-Mobile’s programs to illicitly access CLI without the customers’ knowledge, let alone consent. And even after Sprint and T-Mobile became aware of those abuses, they continued to sell CLI for some time without adopting new safeguards,” judges wrote.

Carriers claimed selling data didn’t violate law

Instead of denying the allegations, the carriers argued that the FCC overstepped its authority. But the appeals court panel decided that the FCC acted properly:

Sprint and T-Mobile (collectively, “the Carriers”) now petition for our review. Neither denies what happened. Instead, they argue that the undisputed facts do not amount to a violation of the law. The Carriers also argue that the Commission misinterpreted the Communications Act, miscalculated the penalties, and violated the Seventh Amendment by not affording them a jury trial. Because the Carriers’ arguments lack merit, we deny the petitions for review.

The FCC fines included $80.1 million for T-Mobile and $12.2 million for Sprint. T-Mobile, which bought Sprint in 2020, reported service revenue of $17.4 billion and net income of $3.2 billion in the most recent quarter.

Although the FCC first proposed the fines in 2020, under Republican Chairman Ajit Pai, the 2024 vote to finalize the penalties was 3-2, with dissents from Republicans Brendan Carr and Nathan Simington. Carr is now chairman of the FCC.

T-Mobile told Ars today that it is “currently reviewing the court’s action” but did not provide further comment. The carrier could seek an en banc review in front of all the appeals court’s justices, or ask the Supreme Court to review the case. Meanwhile, AT&T is challenging its fine in the 5th Circuit appeals court while Verizon is challenging in the 2nd Circuit.

AT&T and Verizon were fined $57.3 million and $46.9 million, respectively. The FCC last year said the major carriers disclosed customer location information “without customer consent or other legal authorization to a Missouri Sheriff through a ‘location-finding service’ operated by Securus, a provider of communications services to correctional facilities, to track the location of numerous individuals.”

Carriers gave up right to jury trial, court rules

AT&T and Verizon made similar arguments about their right to a jury trial and cited the Supreme Court’s June 2024 ruling in Securities and Exchange Commission v. Jarkesy. That ruling held that “when the SEC seeks civil penalties against a defendant for securities fraud, the Seventh Amendment entitles the defendant to a jury trial.”

In the ruling against T-Mobile, the DC Circuit panel held that the carriers gave up any potential right to a jury trial when they “chose to pay their fines and to seek direct review in this court… The Carriers may not now complain that they were denied a right they voluntarily surrendered.”

The carriers could have obtained a jury trial if they simply failed to pay the fines and waited to be served with a complaint, the ruling said. “Even if the Seventh Amendment applies, it was not violated because the Carriers had the opportunity to put their case before a jury,” judges wrote.

The carriers argued that they didn’t really have a right to a jury trial because the FCC orders “are final agency actions with real-world effects; indeed, the FCC acknowledges that it may use its untested factual findings in license-renewal decisions and penalty calculations.”

The carriers argued that in some jurisdictions where the government could bring a collection action, “the Companies would not have the right to raise factual and legal challenges to the Orders. The possibility of a government-initiated collection action therefore does not satisfy the Seventh Amendment and Article III.”

The appeals court panel responded that “this court has not adopted the rule that troubles” the carriers. If “the government brought an enforcement action in a jurisdiction with the unfavorable rule, the Carriers could have raised as-applied challenges in those proceedings. But we cannot ‘invalidate legislation on the basis of… hypothetical… situations not before’ us,” judges wrote.

Carriers quibbled over definition of sensitive data

The carriers also argued that the device-location information, which is “passively generated when a mobile device pings cell towers to support both voice and data services,” does not qualify as Customer Proprietary Network Information (CPNI) under the law. The carriers said the law “covers information relating to the ‘location… of use’ of a telecommunications service,” and claimed that only call location information fits that description.

Judges faulted T-Mobile and Sprint for relying on “strained interpretations” of the statute. “We begin with the text. The Communications Act refers to the ‘location… of a telecommunications service, not the location of a voice call… Recall that cell phones connect periodically to cell towers, and that is what enables the devices to send and receive calls at any moment,” the ruling said.

In the judges’ view, “a customer ‘uses’ a telecommunications service whenever his or her device connects to the carrier’s network for the purpose of being able to send and receive calls. And the Carriers’ reading therefore does not narrow ‘location… of use’ to times when the customer is actively on a voice call.”

Judges also weren’t persuaded by the argument that the fines were too large. “The Carriers note that the Commission previously had imposed such large fines only in cases involving fraud or intentional efforts to mislead consumers, and they are guilty of neither form of misconduct,” the ruling said. “The Commission reasonably explained, however, that the Carriers’ conduct was ‘egregious’: Even after the Securus breach exposed Sprint and T-Mobile’s safeguards as inadequate, both carriers continued to sell access to CLI under a broken system.”

Photo of Jon Brodkin

Jon is a Senior IT Reporter for Ars Technica. He covers the telecom industry, Federal Communications Commission rulemakings, broadband consumer affairs, court cases, and government regulation of the tech industry.

T-Mobile claimed selling location data without consent is legal—judges disagree Read More »

elon-musk’s-“thermonuclear”-media-matters-lawsuit-may-be-fizzling-out

Elon Musk’s “thermonuclear” Media Matters lawsuit may be fizzling out


Judge blocks FTC’s Media Matters probe as a likely First Amendment violation.

Media Matters for America (MMFA)—a nonprofit that Elon Musk accused of sparking a supposedly illegal ad boycott on X—won its bid to block a sweeping Federal Trade Commission (FTC) probe that appeared to have rushed to silence Musk’s foe without ever adequately explaining why the government needed to get involved.

In her opinion granting MMFA’s preliminary injunction, US District Judge Sparkle L. Sooknanan—a Joe Biden appointee—agreed that the FTC’s probe was likely to be ruled as a retaliatory violation of the First Amendment.

Warning that the FTC’s targeting of reporters was particularly concerning, Sooknanan wrote that the “case presents a straightforward First Amendment violation,” where it’s reasonable to conclude that conservative FTC staffers were perhaps motivated to eliminate a media organization dedicated to correcting conservative misinformation online.

“It should alarm all Americans when the Government retaliates against individuals or organizations for engaging in constitutionally protected public debate,” Sooknanan wrote. “And that alarm should ring even louder when the Government retaliates against those engaged in newsgathering and reporting.”

FTC staff social posts may be evidence of retaliation

In 2023, Musk vowed to file a “thermonuclear” lawsuit because advertisers abandoned X after MMFA published a report showing that major brands’ ads had appeared next to pro-Nazi posts on X. Musk then tried to sue MMFA “all over the world,” Sooknanan wrote, while “seemingly at the behest of Steven Miller, the current White House Deputy Chief of Staff, the Missouri and Texas Attorneys General” joined Musk’s fight, starting their own probes.

But Musk’s “thermonuclear” attack—attempting to fight MMFA on as many fronts as possible—has appeared to be fizzling out. A federal district court preliminarily enjoined the “aggressive” global litigation strategy, and the same court issued the recent FTC ruling that also preliminarily enjoined the AG probes “as likely being retaliatory in violation of the First Amendment.”

The FTC under the Trump administration appeared to be the next line of offense, supporting Musk’s attack on MMFA. And Sooknanan said that FTC Chair Andrew Ferguson’s own comments in interviews, which characterized Media Matters and the FTC’s probe “in ideological terms,” seem to indicate “at a minimum that Chairman Ferguson saw the FTC’s investigation as having a partisan bent.”

A huge part of the problem for the FTC was social media comments posted before some senior FTC staffers were appointed by Ferguson. Those posts appeared to show the FTC growing increasingly partisan, perhaps pointedly hiring staffers who they knew would help take down groups like MMFA.

As examples, Sooknanan pointed to Joe Simonson, the FTC’s director of public affairs, who had posted that MMFA “employed a number of stupid and resentful Democrats who went to like American University and didn’t have the emotional stability to work as an assistant press aide for a House member.” And Jon Schwepp, Ferguson’s senior policy advisor, had claimed that Media Matters—which he branded as the “scum of the earth”—”wants to weaponize powerful institutions to censor conservatives.” And finally, Jake Denton, the FTC’s chief technology officer, had alleged that MMFA is “an organization devoted to pressuring companies into silencing conservative voices.”

Further, the timing of the FTC investigation—arriving “on the heels of other failed attempts to seek retribution”—seemed to suggest it was “motivated by retaliatory animus,” the judge said. The FTC’s “fast-moving” investigation suggests that Ferguson “was chomping at the bit to ‘take investigative steps in the new administration under President Trump’ to make ‘progressives’ like Media Matters ‘give up,'” Sooknanan wrote.

Musk’s fight continues in Texas, for now

Possibly most damning to the FTC case, Sooknanan suggested the FTC has never adequately explained the reason why it’s probing Media Matters. In the “Subject of Investigation” field, the FTC wrote only “see attached,” but the attachment was just a list of specific demands and directions to comply with those demands.

Eventually, the FTC offered “something resembling an explanation,” Sooknanan said. But their “ultimate explanation”—that Media Matters may have information related to a supposedly illegal coordinated campaign to game ad pricing, starve revenue, and censor conservative platforms—”does not inspire confidence that they acted in good faith,” Sooknanan said. The judge considered it problematic that the FTC never explained why it has reason to believe MMFA has the information it’s seeking. Or why its demand list went “well beyond the investigation’s purported scope,” including “a reporter’s resource materials,” financial records, and all documents submitted so far in Musk’s X lawsuit.

“It stands to reason,” Sooknanan wrote, that the FTC launched its probe “because it wanted to continue the years’ long pressure campaign against Media Matters by Mr. Musk and his political allies.”

In its defense, the FTC argued that all civil investigative demands are initially broad, insisting that MMFA would have had the opportunity to narrow the demands if things had proceeded without the lawsuit. But Sooknanan declined to “consider a hypothetical narrowed” demand list instead of “the actual demand issued to Media Matters,” while noting that the court was “troubled” by the FTC’s suggestion that “the federal Government routinely issues civil investigative demands it knows to be overbroad with the goal of later narrowing those demands presumably in exchange for compliance.”

“Perhaps the Defendants will establish otherwise later in these proceedings,” Sooknanan wrote. “But at this stage, the record certainly supports that inference,” that the FTC was politically motivated to back Musk’s fight.

As the FTC mulls a potential appeal, the only other major front of Musk’s fight with MMFA is the lawsuit that X Corp. filed in Texas. Musk allegedly expects more favorable treatment in the Texas court, and MMFA is currently pushing to transfer the case to California after previously arguing that Musk was venue shopping by filing the lawsuit in Texas, claiming that it should be “fatal” to his case.

Musk has so far kept the case in Texas, but risking a venue change could be enough to ultimately doom his “thermonuclear” attack on MMFA. To prevent that, X is arguing that it’s “hard to imagine” how changing the venue and starting over with a new judge two years into such complex litigation would best serve the “interests of justice.”

Media Matters, however, has “easily met” requirements to show that substantial damage has already been done—not just because MMFA has struggled financially and stopped reporting on X and the FTC—but because any loss of First Amendment freedoms “unquestionably constitutes irreparable injury.”

The FTC tried to claim that any reputational harm, financial harm, and self-censorship are “self-inflicted” wounds for MMFA. But the FTC did “not respond to the argument that the First Amendment injury itself is irreparable, thereby conceding it,” Sooknanan wrote. That likely weakens the FTC’s case in an appeal.

MMFA declined Ars’ request to comment. But despite the lawsuits reportedly plunging MMFA into a financial crisis, its president, Angelo Carusone, told The New York Times that “the court’s ruling demonstrates the importance of fighting over folding, which far too many are doing when confronted with intimidation from the Trump administration.”

“We will continue to stand up and fight for the First Amendment rights that protect every American,” Carusone said.

Photo of Ashley Belanger

Ashley is a senior policy reporter for Ars Technica, dedicated to tracking social impacts of emerging policies and new technologies. She is a Chicago-based journalist with 20 years of experience.

Elon Musk’s “thermonuclear” Media Matters lawsuit may be fizzling out Read More »

trump-admin-ranks-companies-on-loyalty-while-handing-out-favors-to-big-tech

Trump admin ranks companies on loyalty while handing out favors to Big Tech

We contacted the White House today and will update the story if it provides any comment.

Ending “weaponization”

Public Citizen wrote that “President Donald Trump spent much of his 2024 presidential campaign claiming his prosecution by multiple authorities and subsequent conviction for his crimes are unfair ‘weaponization’ of law enforcement. Corporate executives in the technology sector, eager to curry favor, seized on the talking point. They similarly cast powerful corporations accused of violating laws that protect consumers, workers, investors, and the public as victims of ‘weaponized’ enforcement.”

The Trump administration acted quickly to end this alleged weaponization, Public Citizen wrote:

When Trump took office, the corporate campaign to discredit law enforcement that protects the public and holds the powerful accountable culminated in the day one executive order “Ending Weaponization of the Federal Government,” which explicitly ties enforcement against Trump and January 6 rioters to enforcement against corporate lawbreaking…

Since then, the Trump White House has exerted unprecedented authority over statutorily independent enforcement agencies such as the Consumer Product Safety Commission, Federal Trade Commission, and the Securities and Exchange Commission, and has essentially eliminated the half-century policy of the Justice Department’s independence from the White House.

The elimination of agency independence means enforcement investigations and lawsuits will not proceed if President Trump wants to kill them, and that agency officials who resist White House orders will be removed.

Twenty-three enforcement actions against cryptocurrency corporations and 11 against financial technology firms have been dropped or halted under Trump, the report said. Tech companies that have had investigations stopped include Activision, Binance, Coinbase, eBay, HP, Juniper, Meta, Microsoft, PayPal, SpaceX, and Tesla, the report said.

There are still numerous pending investigations and lawsuits against tech companies that the Trump administration hasn’t ended, at least not yet. Companies investigated by the Biden administration and which are now “poised to exploit their ties with the Trump administration include Amazon, Google, Meta, OpenAI, and corporations headed by Elon Musk (Tesla, SpaceX, xAI, The Boring Company, and Neuralink),” the report said. Public Citizen also published a spreadsheet containing information on active cases and those that have been ended.

Trump admin ranks companies on loyalty while handing out favors to Big Tech Read More »

us-may-purchase-stake-in-intel-after-trump-attacked-ceo

US may purchase stake in Intel after Trump attacked CEO


Trump’s attacks on Intel CEO may stem from beef with Biden.

Lip-Bu Tan, chief executive officer of Intel Corp., departs following a meeting at the White House. President Donald Trump said Tan had an “amazing story” after the meeting.

Donald Trump has been meddling with Intel, which now apparently includes mulling “the possibility of the US government taking a financial stake in the troubled chip maker,” The Wall Street Journal reported.

Trump and Intel CEO Lip-Bu Tan weighed the option during a meeting on Monday at the White House, people familiar with the matter told WSJ. These talks have only just begun—with Intel branding them a rumor—and sources told the WSJ that Trump has yet to iron out how the potential arrangement might work.

The WSJ’s report comes after Trump called for Tan to “resign immediately” last week. Trump’s demand was seemingly spurred by a letter that Republican senator Tom Cotton sent to Intel, accusing Tan of having “concerning” ties to the Chinese Communist Party.

Cotton accused Tan of controlling “dozens of Chinese companies” and holding a stake in “hundreds of Chinese advanced-manufacturing and chip firms,” at least eight of which “reportedly have ties to the Chinese People’s Liberation Army.”

Further, before joining Intel, Tan was CEO of Cadence Design Systems, which recently “pleaded guilty to illegally selling its products to a Chinese military university and transferring its technology to an associated Chinese semiconductor company without obtaining license.”

“These illegal activities occurred under Mr. Tan’s tenure,” Cotton pointed out.

He demanded answers by August 15 from Intel on whether they weighed Tan’s alleged Cadence conflicts of interest against the company’s requirements to comply with US national security laws after accepting $8 billion in CHIPS Act funding—the largest granted during Joe Biden’s term. The senator also asked Intel if Tan was required to make any divestments to meet CHIPS Act obligations and if Tan has ever disclosed any ties to the Chinese government to the US government.

Neither Intel nor Cotton’s office responded to Ars’ request to comment on the letter or confirm whether Intel has responded.

But Tan has claimed that there is “a lot of misinformation” about his career and portfolio, the South China Morning Post reported. Born in Malaysia, Tan has been a US citizen for 40 years after finishing postgraduate studies in nuclear engineering at the Massachusetts Institute of Technology.

In an op-ed, SCMP reporter Alex Lo suggested that Tan’s investments—which include stakes in China’s largest sanctioned chipmaker, SMIC, as well as “several” companies on US trade blacklists, SCMP separately reported—seem no different than other US executives and firms with substantial investments in Chinese firms.

“Cotton accused [Tan] of having extensive investments in China,” Lo wrote. “Well, name me a Wall Street or Silicon Valley titan in the past quarter of a century who didn’t have investment or business in China. Elon Musk? Apple? BlackRock?”

He also noted that “numerous news reports” indicated that “Cadence staff in China hid the dodgy sales from the company’s compliance officers and bosses at the US headquarters,” which Intel may explain to Cotton if a response comes later today.

Any red flags that Intel’s response may raise seems likely to heighten Trump’s scrutiny, as he looks to make what Reuters reported was yet another “unprecedented intervention” by a president in a US firm’s business. Previously, Trump surprised the tech industry by threatening the first-ever tariffs aimed at a US company (Apple) and more recently, Trump struck an unusual deal with Nvidia and AMD that gives US a 15 percent cut of the firms’ revenue from China chip sales.

However, Trump was seemingly impressed by Tan after some face-time this week. Trump came out of their meeting professing that Tan has an “amazing story,” Bloomberg reported, noting that any agreement between Trump and Tan “would likely help Intel build out” its planned $28 billion chip complex in Ohio.

Those chip fabs—boosted by CHIPS Act funding—were supposed to put Intel on track to launch operations by 2030, but delays have set that back by five years, Bloomberg reported. That almost certainly scrambles another timeline that Biden’s Commerce Secretary Gina Raimondo had suggested would ensure that “20 percent of the world’s most advanced chips are made in the US by the end of the decade.”

Why Intel may be into Trump’s deal

At one point, Intel was the undisputed leader in chip manufacturing, Bloomberg noted, but its value plummeted from $288 billion in 2020 to $104 billion today. The chipmaker has been struggling for a while—falling behind as Nvidia grew to dominate the AI chip industry—and 2024 was its “first unprofitable year since 1986,” Reuters reported. As the dismal year wound down, Intel’s longtime CEO Pat Gelsinger retired.

Helming Intel for more than 40 years, Gelsinger acknowledged the “challenging year.” Now Tan is expected to turn it around. To do that, he may need to deprioritize the manufacturing process that Gelsinger pushed, which Tan suspects may have caused Intel being viewed as an outdated firm, anonymous insiders told Reuters. Sources suggest he’s planning to pivot Intel to focus more on “a next-generation chipmaking process where Intel expects to have advantages over Taiwan’s TSMC,” which currently dominates chip manufacturing and even counts Intel as a customer, Reuters reported. As it stands now, TSMC “produces about a third of Intel’s supply,” SCMP reported.

This pivot is supposedly how Tan expects Intel can eventually poach TSMC’s biggest customers like Apple and Nvidia, Reuters noted.

Intel has so far claimed that any discussions of Tan’s supposed plans amount to nothing but speculation. But if Tan did go that route, one source told Reuters that Intel would likely have to take a write-off that industry analysts estimate could trigger losses “of hundreds of millions, if not billions, of dollars.”

Perhaps facing that hurdle, Tan might be open to agreeing to the US purchasing a financial stake in the company while he rights the ship.

Trump/Intel deal reminiscent of TikTok deal

Any deal would certainly deepen the government’s involvement in the US chip industry, which is widely viewed as critical to US national security.

While unusual, the deal does seem somewhat reminiscent to the TikTok buyout that the Trump administration has been trying to iron out since he took office. Through that deal, the US would acquire enough ownership divested from China-linked entities to supposedly appease national security concerns, but China has been hesitant to sign off on any of Trump’s proposals so far.

Last month, Trump admitted that he wasn’t confident that he could sell China on the TikTok deal, which TikTok suggested would have resulted in a glitchier version of the app for American users. More recently, Trump’s commerce secretary threatened to shut down TikTok if China refuses to approve the current version of the deal.

Perhaps the terms of a US deal with Intel could require Tan to divest certain holdings that the US fears compromises the CEO. Under terms of the CHIPS Act grant, Intel is already required to be “a responsible steward of American taxpayer dollars and to comply with applicable security regulations,” Cotton reminded the company in his letter.

But social media users in Malaysia and Singapore have criticized Cotton of the “usual case of racism” in attacking Intel’s CEO, SCMP reported. They noted that Cotton “was the same person who repeatedly accused TikTok CEO Shou Zi Chew of ties with the Chinese Communist Party despite his insistence of being a Singaporean,” SCMP reported.

“Now it’s the Intel’s CEO’s turn on the chopping block for being [ethnic] Chinese,” a Facebook user, Michael Ong, said.

Tensions were so high that there was even a social media push for Tan to “call on Trump’s bluff and resign, saying ‘Intel is the next Nokia’ and that Chinese firms would gladly take him instead,” SCMP reported.

So far, Tan has not criticized the Trump administration for questioning his background, but he did issue a statement yesterday, seemingly appealing to Trump by emphasizing his US patriotism.

“I love this country and am profoundly grateful for the opportunities it has given me,” Tan said. “I also love this company. Leading Intel at this critical moment is not just a job—it’s a privilege.”

Trump’s Intel attacks rooted in Biden beef?

In his op-ed, SCMP’s Lo suggested that “Intel itself makes a good punching bag” as the biggest recipient of CHIPS Act funding. The CHIPS Act was supposed to be Biden’s lasting legacy in the US, and Trump has resolved to dismantle it, criticizing supposed handouts to tech firms that Trump prefers to strong-arm into US manufacturing instead through unpredictable tariff regimes.

“The attack on Intel is also an attack on Trump’s predecessor, Biden, whom he likes to blame for everything, even though the industrial policies of both administrations and their tech war against China are similar,” Lo wrote.

At least one lawmaker is ready to join critics who question if Trump’s trade war is truly motivated by national security concerns. On Friday, US representative Raja Krishnamoorthi (D.-Ill.) sent a letter to Trump “expressing concern” over Trump allowing Nvidia to resume exports of its H20 chips to China.

“Trump’s reckless policy on AI chip exports sells out US security to Beijing,” Krishnamoorthi warned.

“Allowing even downgraded versions of cutting-edge AI hardware to flow” to the People’s Republic of China (PRC) “risks accelerating Beijing’s capabilities and eroding our technological edge,” Krishnamoorthi wrote. Further, “the PRC can build the largest AI supercomputers in the world by purchasing a moderately larger number of downgraded Blackwell chips—and achieve the same capability to train frontier AI models and deploy them at scale for national security purposes.”

Krishnamoorthi asked Trump to send responses by August 22 to four questions. Perhaps most urgently, he wants Trump to explain “what specific legal authority would allow the US government to “extract revenue sharing as a condition for the issuance of export licenses” and what exactly he intends to do with those funds.

Trump was also asked to confirm if the president followed protocols established by Congress to ensure proper export licensing through the agreement. Finally, Krishnamoorthi demanded to know if Congress was ever “informed or consulted at any point during the negotiation or development of this reported revenue-sharing agreement with NVIDIA and AMD.”

“The American people deserve transparency,” Krishnamoorthi wrote. “Our export control regime must be based on genuine security considerations, not creative taxation schemes disguised as national security policy.”

Photo of Ashley Belanger

Ashley is a senior policy reporter for Ars Technica, dedicated to tracking social impacts of emerging policies and new technologies. She is a Chicago-based journalist with 20 years of experience.

US may purchase stake in Intel after Trump attacked CEO Read More »

us-government-agency-drops-grok-after-mechahitler-backlash,-report-says

US government agency drops Grok after MechaHitler backlash, report says

xAI apparently lost a government contract after a tweak to Grok’s prompting triggered an antisemitic meltdown where the chatbot praised Hitler and declared itself MechaHitler last month.

Despite the scandal, xAI announced that its products would soon be available for federal workers to purchase through the General Services Administration. At the time, xAI claimed this was an “important milestone” for its government business.

But Wired reviewed emails and spoke to government insiders, which revealed that GSA leaders abruptly decided to drop xAI’s Grok from their contract offering. That decision to pull the plug came after leadership allegedly rushed staff to make Grok available as soon as possible following a persuasive sales meeting with xAI in June.

It’s unclear what exactly caused the GSA to reverse course, but two sources told Wired that they “believe xAI was pulled because of Grok’s antisemitic tirade.”

As of this writing, xAI’s “Grok for Government” website has not been updated to reflect GSA’s supposed removal of Grok from an offering that xAI noted would have allowed “every federal government department, agency, or office, to access xAI’s frontier AI products.”

xAI did not respond to Ars’ request to comment and so far has not confirmed that the GSA offering is off the table. If Wired’s report is accurate, GSA’s decision also seemingly did not influence the military’s decision to move forward with a $200 million xAI contract the US Department of Defense granted last month.

Government’s go-to tools will come from xAI’s rivals

If Grok is cut from the contract, that would suggest that Grok’s meltdown came at perhaps the worst possible moment for xAI, which is building the “world’s biggest supercomputer” as fast as it can to try to get ahead of its biggest AI rivals.

Grok seemingly had the potential to become a more widely used tool if federal workers opted for xAI’s models. Through Donald Trump’s AI Action Plan, the president has similarly emphasized speed, pushing for federal workers to adopt AI as quickly as possible. Although xAI may no longer be involved in that broad push, other AI companies like OpenAI, Anthropic, and Google have partnered with the government to help Trump pull that off and stand to benefit long-term if their tools become entrenched in certain agencies.

US government agency drops Grok after MechaHitler backlash, report says Read More »

starlink-tries-to-block-virginia’s-plan-to-bring-fiber-internet-to-residents

Starlink tries to block Virginia’s plan to bring fiber Internet to residents

Noting that its “project areas span from mountains and hills to farmland and coastal plains,” the DHCD said its previous experience with grant-funded deployments “revealed that tree canopy, rugged terrain, and slope can complicate installation and/or obstruct line-of-sight.” State officials said that wireless and low-Earth orbit satellite technology “can have signal degradation, increased latency, and reduced reliability” when there isn’t a clear line of sight.

The DHCD said it included these factors in its evaluation of priority broadband projects. State officials were also apparently concerned about the network capacity of satellite services and the possibility that using state funding to guarantee satellite service in one location could reduce availability of that same service in other locations.

“To review a technology’s ability to scale, the Office considered the currently served speeds of 100/20 Mbps, an application’s stated network capacity, the project area’s number of [locations], the project area’s geographic area, current customer base (if applicable), and future demand,” the department said. “For example, the existing customer base should not be negatively impacted by the award of BEAD locations for a given technology to be considered scalable.”

SpaceX: “Playing field was anything but level”

SpaceX said Virginia is wrong to determine that Starlink “did not qualify as ‘Priority Broadband,'” since the company “provided information demonstrating these capabilities in its application, and it appears that Virginia used this definition only as a pretext to reach a pre-ordained outcome.” SpaceX said that 95 percent of funded “locations in Virginia have an active Starlink subscriber within 1 mile, showing that Starlink already serves every type of environment in Virginia’s BEAD program today” and that 15 percent of funded locations have an active Starlink subscriber within 100 meters.

“The playing field was anything but level and technology neutral, as required by the [updated program rules], and was instead insurmountably stacked against low-Earth orbit satellite operators like SpaceX,” the company said.

We contacted the Virginia DHCD about SpaceX’s comments today and will update this article if the department provides a response.

Starlink tries to block Virginia’s plan to bring fiber Internet to residents Read More »

meta-backtracks-on-rules-letting-chatbots-be-creepy-to-kids

Meta backtracks on rules letting chatbots be creepy to kids


“Your youthful form is a work of art”

Meta drops AI rules letting chatbots generate innuendo and profess love to kids.

After what was arguably Meta’s biggest purge of child predators from Facebook and Instagram earlier this summer, the company now faces backlash after its own chatbots appeared to be allowed to creep on kids.

After reviewing an internal document that Meta verified as authentic, Reuters revealed that by design, Meta allowed its chatbots to engage kids in “sensual” chat. Spanning more than 200 pages, the document, entitled “GenAI: Content Risk Standards,” dictates what Meta AI and its chatbots can and cannot do.

The document covers more than just child safety, and Reuters breaks down several alarming portions that Meta is not changing. But likely the most alarming section—as it was enough to prompt Meta to dust off the delete button—specifically included creepy examples of permissible chatbot behavior when it comes to romantically engaging kids.

Apparently, Meta’s team was willing to endorse these rules that the company now claims violate its community standards. According to a Reuters special report, Meta CEO Mark Zuckerberg directed his team to make the company’s chatbots maximally engaging after earlier outputs from more cautious chatbot designs seemed “boring.”

Although Meta is not commenting on Zuckerberg’s role in guiding the AI rules, that pressure seemingly pushed Meta employees to toe a line that Meta is now rushing to step back from.

“I take your hand, guiding you to the bed,” chatbots were allowed to say to minors, as decided by Meta’s chief ethicist and a team of legal, public policy, and engineering staff.

There were some obvious safeguards built in. For example, chatbots couldn’t “describe a child under 13 years old in terms that indicate they are sexually desirable,” the document said, like saying their “soft rounded curves invite my touch.”

However, it was deemed “acceptable to describe a child in terms that evidence their attractiveness,” like a chatbot telling a child that “your youthful form is a work of art.” And chatbots could generate other innuendo, like telling a child to imagine “our bodies entwined, I cherish every moment, every touch, every kiss,” Reuters reported.

Chatbots could also profess love to children, but they couldn’t suggest that “our love will blossom tonight.”

Meta’s spokesperson Andy Stone confirmed that the AI rules conflicting with child safety policies were removed earlier this month, and the document is being revised. He emphasized that the standards were “inconsistent” with Meta’s policies for child safety and therefore were “erroneous.”

“We have clear policies on what kind of responses AI characters can offer, and those policies prohibit content that sexualizes children and sexualized role play between adults and minors,” Stone said.

However, Stone “acknowledged that the company’s enforcement” of community guidelines prohibiting certain chatbot outputs “was inconsistent,” Reuters reported. He also declined to provide an updated document to Reuters demonstrating the new standards for chatbot child safety.

Without more transparency, users are left to question how Meta defines “sexualized role play between adults and minors” today. Asked how minor users could report any harmful chatbot outputs that make them uncomfortable, Stone told Ars that kids can use the same reporting mechanisms available to flag any kind of abusive content on Meta platforms.

“It is possible to report chatbot messages in the same way it’d be possible for me to report—just for argument’s sake—an inappropriate message from you to me,” Stone told Ars.

Kids unlikely to report creepy chatbots

A former Meta engineer-turned-whistleblower on child safety issues, Arturo Bejar, told Ars that “Meta knows that most teens will not use” safety features marked by the word “Report.”

So it seems unlikely that kids using Meta AI will navigate to find Meta support systems to “report” abusive AI outputs. Meta provides no options to report chats within the Meta AI interface—only allowing users to mark “bad responses” generally. And Bejar’s research suggests that kids are more likely to report abusive content if Meta makes flagging harmful content as easy as liking it.

Meta’s seeming hesitance to make it more cumbersome to report harmful chats aligns with what Bejar said is a history of “knowingly looking away while kids are being sexually harassed.”

“When you look at their design choices, they show that they do not want to know when something bad happens to a teenager on Meta products,” Bejar said.

Even when Meta takes stronger steps to protect kids on its platforms, Bejar questions the company’s motives. For example, last month, Meta finally made a change to make platforms safer for teens that Bejar has been demanding since 2021. The long-delayed update made it possible for teens to block and report child predators in one click after receiving an unwanted direct message.

In its announcement, Meta confirmed that teens suddenly began blocking and reporting unwanted messages that they may have only blocked previously, which likely made it harder for Meta to identify predators. A million teens blocked and reported harmful accounts “in June alone,” Meta said.

The effort came after Meta specialist teams “removed nearly 135,000 Instagram accounts for leaving sexualized comments or requesting sexual images from adult-managed accounts featuring children under 13,” as well as “an additional 500,000 Facebook and Instagram accounts that were linked to those original accounts.” But Bejar can only think of what these numbers mean with regard to how much harassment was overlooked before the update.

“How are we [as] parents to trust a company that took four years to do this much?” Bejar said. “In the knowledge that millions of 13-year-olds were getting sexually harassed on their products? What does this say about their priorities?”

Bejar said the “key problem” with Meta’s latest safety feature for kids “is that the reporting tool is just not designed for teens,” who likely view “the categories and language” Meta uses as “confusing.”

“Each step of the way, a teen is told that if the content doesn’t violate” Meta’s community standards, “they won’t do anything,” so even if reporting is easy, research shows kids are deterred from reporting.

Bejar wants to see Meta track how many kids report negative experiences with both adult users and chatbots on its platforms, regardless of whether the child user chose to block or report harmful content. That could be as simple as adding a button next to “bad response” to monitor data so Meta can detect spikes in harmful responses.

While Meta is finally taking more action to remove harmful adult users, Bejar warned that advances from chatbots could come across as just as disturbing to young users.

“Put yourself in the position of a teen who got sexually spooked by a chat and then try and report. Which category would you use?” Bejar asked.

Consider that Meta’s Help Center encourages users to report bullying and harassment, which may be one way a young user labels harmful chatbot outputs. Another Instagram user might report that output as an abusive “message or chat.” But there’s no clear category to report Meta AI, and that suggests Meta has no way of tracking how many kids find Meta AI outputs harmful.

Recent reports have shown that even adults can struggle with emotional dependence on a chatbot, which can blur the lines between the online world and reality. Reuters’ special report also documented a 76-year-old man’s accidental death after falling in love with a chatbot, showing how elderly users could be vulnerable to Meta’s romantic chatbots, too.

In particular, lawsuits have alleged that child users with developmental disabilities and mental health issues have formed unhealthy attachments to chatbots that have influenced the children to become violent, begin self-harming, or, in one disturbing case, die by suicide.

Scrutiny will likely remain on chatbot makers as child safety advocates generally push all platforms to take more accountability for the content kids can access online.

Meta’s child safety updates in July came after several state attorneys general accused Meta of “implementing addictive features across its family of apps that have detrimental effects on children’s mental health,” CNBC reported. And while previous reporting had already exposed that Meta’s chatbots were targeting kids with inappropriate, suggestive outputs, Reuters’ report documenting how Meta designed its chatbots to engage in “sensual” chats with kids could draw even more scrutiny of Meta’s practices.

Meta is “still not transparent about the likelihood our kids will experience harm,” Bejar said. “The measure of safety should not be the number of tools or accounts deleted; it should be the number of kids experiencing a harm. It’s very simple.”

Photo of Ashley Belanger

Ashley is a senior policy reporter for Ars Technica, dedicated to tracking social impacts of emerging policies and new technologies. She is a Chicago-based journalist with 20 years of experience.

Meta backtracks on rules letting chatbots be creepy to kids Read More »