Mac

marvel-rivals-lifts-100-year-“cheating”-bans-on-mac-and-steam-deck-players

Marvel Rivals lifts 100-year “cheating” bans on Mac and Steam Deck players

With Valve’s impressive work on the Proton tool for Linux and the Mac’s Game Porting Toolkit and CrossOver options, few games are truly “Windows only” these days. The exceptions are those with aggressive, Windows-based anti-cheating tools baked in, something that hit back hard against players eager to dive into a new superhero shooter.

Marvel Rivals, an Overwatch-ish free-to-play hero shooter released in early December 2024, has all the typical big online game elements: an in-game shop with skins and customizations, battle passes, and anti-cheating tech. While Proton, which powers the Linux-based Steam Deck’s ability to play just about any Windows game, has come very far in a few years’ time, its biggest blind spots are these kinds of online-only games, like Grand Theft Auto OnlineFortniteDestiny 2, Apex Legendsand the like. The same goes for Mac players, who, if they can work past DirectX 12, can often get a Windows game working in CrossOver or Parallels, minus any anti-cheat tools.

Is there harm in trying? For a while, there was 100 years’ worth. As detailed in the r/macgaming subreddit and at r/SteamDeck, many players who successfully got Marvel Rivals working would receive a “Penalty Issued” notice, with a violation “detected” and bans issued until 2124. Should such a ban stand, players risked entirely missing the much-prophesied Year of the Linux Desktop or Mainstream Mac Gaming, almost certain to happen at some point in that span.

Marvel Rivals lifts 100-year “cheating” bans on Mac and Steam Deck players Read More »

not-just-chatgpt-anymore:-perplexity-and-anthropic’s-claude-get-desktop-apps

Not just ChatGPT anymore: Perplexity and Anthropic’s Claude get desktop apps

There’s a lot going on in the world of Mac apps for popular AI services. In the past week, Anthropic has released a desktop app for its popular Claude chatbot, and Perplexity launched a native app for its AI-driven search service.

On top of that, OpenAI updated its ChatGPT Mac app with support for its flashy advanced voice feature.

Like the ChatGPT app that debuted several weeks ago, the Perplexity app adds a keyboard shortcut that allows you to enter a query from anywhere on your desktop. You can use the app to ask follow-up questions and carry on a conversation about what it finds.

It’s free to download and use, but Perplexity offers subscriptions for major users.

Perplexity’s search emphasis meant it wasn’t previously a direct competitor to OpenAI’s ChatGPT, but OpenAI recently launched SearchGPT, a search-focused variant of its popular product. SearchGPT is not yet supported in the desktop app, though.

Anthropic’s Claude, on the other hand, is a more direct competitor to ChatGPT. It works similarly to ChatGPT but has different strengths, particularly in software development. The Claude app is free to download, but it’s in beta, and like Perplexity and OpenAI, Anthropic charges for more advanced users.

When ChatGPT launched its Mac app, it didn’t release a Windows app right away, saying that it was focused on where its users were at the time. A Windows app recently arrived, and Anthropic took a different approach, simultaneously introducing Windows and Mac apps.

Previously, all these tools offered mobile apps and web apps, but not necessarily native desktop apps.

Not just ChatGPT anymore: Perplexity and Anthropic’s Claude get desktop apps Read More »

apple-silicon-macs-will-get-their-ultimate-gaming-test-with-cyberpunk-2077-release

Apple silicon Macs will get their ultimate gaming test with Cyberpunk 2077 release

Cyberpunk 2077, one of the most graphically demanding and visually impressive games in recent years, will soon get a Mac release, according to developer and publisher CD Projekt Red.

The announcement was published on CD Projekt Red’s blog and also appeared briefly during Apple’s pre-recorded MacBook Pro announcement video. The game will be sold on the Mac App Store, Steam, GOG, and the Epic Game Store when it launches, and it will be labeled the Cyberpunk 2077: Ultimate Edition, which simply means it also includes Phantom Liberty, the expansion that was released a couple of years after the original game.

Cyberpunk 2027 launched in a rough state in 2020, especially on low-end hardware. Subsequent patches and a significant overhaul with Phantom Liberty largely redeemed it in critics’ eyes—the result of all that post-launch work is the version Mac users will get.

Apple has been working with AAA game publishers to try and get the games they made for consoles or Windows gaming PCs onto the Mac or iPhone, including Assassin’s Creed Mirage, Death Stranding, and Resident Evil Village, among others. But the addition of Cyberpunk 2077 is notable because of its history of running poorly on low-end hardware, and because it uses new technologies like ray-traced illumination, reflections, and shadows. It also heavily relies on AI upscaling like DLSS or FSR to be playable even on high-end machines.

Apple silicon Macs will get their ultimate gaming test with Cyberpunk 2077 release Read More »

apple-teases-“week-of-announcements”-about-the-mac-starting-on-monday

Apple teases “week of announcements” about the Mac starting on Monday

Apple has released new iPhones, new Apple Watches, a new iPad mini, and a flotilla of software updates this fall, but Mac hardware has gone unmentioned so far. That’s set to change next week, according to an uncharacteristically un-cryptic post from Apple Worldwide Marketing SVP Greg Joswiak earlier today.

Imploring readers to “Mac [sic] their calendars,” Joswiak’s post teases “an exciting week of announcements ahead, starting on Monday morning.” If the wordplay wasn’t enough, an attached teaser video with a winking neon Mac logo drives the point home.

Though Joswiak’s post was light on additional details, months of reliable rumors have told us the most likely things to expect: refreshed MacBook Pros and 24-inch iMacs with few if any external changes but new Apple M4-series chips on the inside, plus a new M4 Mac mini with a substantial design overhaul. The MacBook Pros and iMacs were refreshed with M3 chips almost exactly a year ago, but the Mac mini was last updated with the M2 in early 2023.

The new Mac mini will allegedly be closer in size to an Apple TV and is said to be slightly taller than current Mac minis but with a smaller footprint. The new design will continue to include a space-saving internal power supply rather than relying on an external power brick, but it will also rely more heavily on USB-C/Thunderbolt ports to save space, cutting down on the number of other ports. At least some models will also include USB-C ports on the front, a design change inherited from the Mac Studio.

Apple teases “week of announcements” about the Mac starting on Monday Read More »

apple-software-leaks-new-mac-mini-with-five-usb-c-ports-ahead-of-rumored-event

Apple software leaks new Mac mini with five USB-C ports ahead of rumored event

m4 macs with m4 max? —

Apple often launches Macs and iPads in October, after the iPhone dust settles.

Apple's M3 Max-powered 16-inch MacBook Pro. New Pro laptops and some desktops could be on tap for later this fall.

Enlarge / Apple’s M3 Max-powered 16-inch MacBook Pro. New Pro laptops and some desktops could be on tap for later this fall.

Andrew Cunningham

Apple’s newest iPhones and Apple Watches don’t come out until later this week, but the rumor mill is already indicating that Apple is planning a product announcement for October to refresh some of the products that didn’t get a mention at the iPhone event. Apple scheduled its release calendar similarly last year, when it announced and released new iPhones in September and then launched the first wave of M3 Macs around Halloween.

Bloomberg’s Mark Gurman believes that the event will mainly focus on the first wave of Macs with M4 processors, following the standard M4’s introduction in the iPad Pro earlier this year. As he has reported previously, he expects new MacBook Pro models with the M4 and “pro-level M4 chip options,” presumably the M4 Pro and M4 Max. He also expects an M4 version of the 24-inch iMac.

But the most interesting of the new Macs will still be the redesigned Mac mini, which hasn’t gotten an M3 update at all and has been using the same basic external design since 2010. This Mac mini is said to be closer in size to the Apple TV than the current mini, but still uses an internal power supply so that owners won’t have to wrangle a power brick. At least some of the current device’s ports will be replaced by USB-C and/or Thunderbolt ports, something that MacRumors apparently confirmed earlier today when they found a reference to an “Apple silicon Mac mini (5 ports)” in an Apple software update (some of those ports are reportedly on the front of the device, a nice Mac Studio design upgrade that I’d like to see on a new Mac mini).

The “five port” descriptor does imply that there will be another model with either more or fewer ports—Apple used similar terminology to distinguish the two- and four-port versions of some MacBook Pro models in the Intel days. The current M2 Mac mini models have fewer ports than the models with the M2 Pro chip, because the more powerful processor also has more I/O capabilities—assuming we get one Mac mini with an M4 and an upgraded model with an M4 Pro, we’d expect the Pro version to have more ports.

Gurman says that other Mac models, including the Mac Studio, Mac Pro, and MacBook Air, will see M4-series updates throughout 2025. Of those, the Mac Studio and the Mac Pro have gone the longest without an update—they’re all still using M2-series chips.

Apple is also said to be planning some new lower-end iPads for the October event—not the first time that Macs and iPads have shared billing for one of these late-fall product announcements. The $349 iPad 10 and the iPad mini have both gone over a year without any kind of hardware update; it seems likely that they’ll both get newer chips, if not significantly updated designs.

Apple software leaks new Mac mini with five USB-C ports ahead of rumored event Read More »

also-releasing-today:-new-ios-17,-macos-14-updates-for-the-upgrade-averse

Also releasing today: New iOS 17, macOS 14 updates for the upgrade-averse

safe space —

Security updates without the headaches for the risk-averse (and bug-averse).

Also releasing today: New iOS 17, macOS 14 updates for the upgrade-averse

Today is the official release date for the public versions of iOS 18, iPadOS 18, macOS 15 Sequoia, and a scad of other Apple software updates, the foundation that Apple will use for Apple Intelligence and whatever other features it wants to add between now and next year’s Worldwide Developers Conference in June. But for those who value stability and reliability over new features, you may not be excited to update to a new operating system with a version number ending in “0.”

For those of you who prefer to wait for a couple of bugfix updates before installing new stuff, Apple is also releasing security-only updates for a bunch of its (now) last-generation operating systems today. The iOS 17.7, iPadOS 17.7, and macOS 14.7 updates are either available now or should be shortly, along with a security update for 2022’s macOS 13 Ventura. An updated version of Safari 18 that runs on both macOS 13 and 14 should be available soon, though as of this writing is doesn’t appear to be available yet.

Apple has historically been pretty good about providing security updates to older macOS releases—you can expect them for about two years after the operating system is replaced by a newer version. But for iOS and iPadOS, the company used to stop updating older versions entirely after releasing a new one. This changed back in 2021, when Apple decided to start providing some security-only updates to older iOS versions to help people who were worried about installing an all-new potentially buggy OS upgrade.

Eventually, iOS and iPadOS users will need to install iOS 18 and iPadOS 18 to keep getting security updates. But for the handful of older iPads that can’t run iPadOS 18, Apple will usually keep supporting those specific devices with security updates for a year or two. Apple was still providing new security updates for 2022’s iOS 16 as recently as August, keeping older devices like the iPhone 8 and the first-generation iPad Pros reasonably secure even though they were incapable of running newer operating systems.

Also releasing today: New iOS 17, macOS 14 updates for the upgrade-averse Read More »

apple-quietly-improves-mac-virtualization-in-macos-15-sequoia

Apple quietly improves Mac virtualization in macOS 15 Sequoia

virtual realities —

It only works for macOS 15 guests on macOS 15 hosts, but it’s a big improvement.

Macs running a preview build of macOS 15 Sequoia.

Enlarge / Macs running a preview build of macOS 15 Sequoia.

Apple

We’ve written before about Apple’s handy virtualization framework in recent versions of macOS, which allows users of Apple Silicon Macs with sufficient RAM to easily set up macOS and Linux virtual machines using a number of lightweight third-party apps. This is useful for anyone who needs to test software in multiple macOS versions but doesn’t own a fleet of Mac hardware or multiple boot partitions. (Intel Macs support the virtualization framework, too, but only for Linux VMs, making it less useful.)

But up until now, you haven’t been able to sign into iCloud using macOS on a VM. This made the feature less useful for developers or users hoping to test iCloud features in macOS, or whose apps rely on some kind of syncing with iCloud, or people who just wanted easy access to their iCloud data from within a VM.

This limitation is going away in macOS 15 Sequoia, according to developer documentation that Apple released yesterday. As long as your host operating system is macOS 15 or newer and your guest operating system is macOS 15 or newer, VMs will now be able to sign into and use iCloud and other Apple ID-related services just as they would when running directly on the hardware.

This is still limiting for developers, who might want to run an older version of macOS on their hardware while still testing macOS 15 in a VM, or those who want to do the reverse so that they can more easily support multiple versions of macOS with their apps. It also doesn’t apply to VMs that are upgraded from an older version of macOS to Sequoia—it has to be a brand-new VM created from a macOS 15 install image. But it’s a welcome change, and it will steadily get more useful as Apple releases more macOS versions in the future that can take advantage of it.

“When you create a VM in macOS 15 from a macOS 15 software image… Virtualization configures an identity for the VM that it derives from security information in the host’s Secure Enclave,” Apple’s documentation reads. “Just as individual physical devices have distinct identities based on their Secure Enclaves, this identity is distinct from other VMs.”

If you move that VM from one host to another, a new distinct identity will be created, and your iCloud account will presumably be logged out. This is the same thing that happens if you backup a copy of one Mac’s disk and restore it to another Mac. A new identity will also be created if a second copy of a VM is launched on the same machine.

Mac users hoping to virtualize the Arm version of Windows 10 or 11 will still need to look to third-party products for help. Both Parallels and VMware offer virtualization products that are officially blessed by Microsoft as a way to run Windows on Apple Silicon Macs, and Broadcom recently made VMware Fusion free for individuals.

Apple quietly improves Mac virtualization in macOS 15 Sequoia Read More »

ipados-18-could-ship-with-built-in-calculator-app,-after-14-calculator-less-years

iPadOS 18 could ship with built-in Calculator app, after 14 Calculator-less years

a calculated move —

Every single iPhone and Mac has come with a calculator app, but not the iPad.

iPadOS 18 could ship with built-in Calculator app, after 14 Calculator-less years

Apple/Andrew Cunningham

Last year, Apple introduced the ability to set multiple timers at once in the Clock app on its various platforms.

“We truly live in an age of wonders,” deadpanned Apple’s Craig Federighi in the company’s official presentation, tacitly acknowledging the gap between the apparent simplicity of the feature and the amount of time that Apple took to implement it.

The next version of iPadOS may contain another of these “age of wonders” features, an apparently simple thing that Apple has chosen never to do for reasons that the company can’t or won’t explain. According to MacRumors, iPadOS 18 may finally be the update that brings a version of Apple’s first-party Calculator app to the iPad.

Calculator was one of the very first iPhone apps that shipped with the iPhone back in 2007 but was mysteriously and inexplicably absent from the iPad when it launched in 2010. It’s also the very last of those original missing apps to find its way to the iPad’s home screen—Stocks, Clock, Voice Memos, and Weather had all made the jump previously, with the Weather app coming as recently as 2022.

It’s not that the iPad is incapable of calculating; the Spotlight search feature can already handle basic off-the-cuff math and conversion questions, and third-party calculator apps like PCalc, Numerical², Calcbot, and innumerable free-to-download no-name calculator apps have stepped up to fill the gap. But it was never clear why Apple decided against shipping a first-party Calculator app with the iPad, when it had shipped one with every iPhone since 2007 and every Mac since 1984.

The new Calculator app should be more than just a straightforward port of the current iOS or macOS app. Apple is apparently planning a small overhaul of the Calculator app for macOS 15 with a history tape for tracking past calculations, a resizable window, and an updated round-button design that more closely imitates the iOS version. The iPad and macOS versions of many of Apple’s apps share a lot of code these days—Stocks, Voice Memos, News, Home, Weather, Clock, and others share essentially the same design and layout in both operating systems—so it’s a fair bet that this redesigned Mac app and the newly introduced iPad app will be the same software.

At least one developer of a prominent iPad calculator seemed undaunted by the news that his app could be Sherlocked this fall.

“Yes, I saw the MacRumors article,” wrote PCalc developer James Thomson on his Mastodon account, responding to no one in particular. “Yes, it’s fine.”

iPadOS 18 could ship with built-in Calculator app, after 14 Calculator-less years Read More »

apple-reportedly-plans-m4-mac-mini-for-late-2024-or-early-2025,-skipping-the-m3

Apple reportedly plans M4 Mac mini for late 2024 or early 2025, skipping the M3

leapfrog —

But this would be a faster turnaround time than we saw for the M3 or the M2.

The M2 Pro Mac mini.

Enlarge / The M2 Pro Mac mini.

Andrew Cunningham

Bloomberg’s Mark Gurman thinks that Apple’s M4 chips for Macs are coming sooner rather than later—possibly as early as “late this year,” per a report from earlier this month. Now Gurman says Apple could completely skip the M3 generation for some Macs, most notably the Mac mini.

To be clear, Gurman doesn’t have specific insider information confirming that Apple is planning to skip the M3 mini. But based on Apple’s alleged late-2024-into-early-2025 timeline for the M4 mini, he believes that it’s “probably safe to say” that there’s not enough space on the calendar for an M3 mini to be released between now and then.

This wouldn’t be the first time an Apple Silicon Mac had skipped a chip generation—the 24-inch iMac was never updated with the M2, instead jumping directly from the M1 to the M3. The Mac Pro also skipped the M1 series, leapfrogging from Intel chips to the M2.

But if the M4 does come out by the end of 2024, it would be a much faster turnaround than we’ve seen for other Apple Silicon chips so far. Roughly a year and a half passed between the introduction of the first M1 Macs in late 2020 and the first M2 Macs in the summer of 2022; about the same amount of time passed between mid-2022 and the late-2023 introduction of the first M3 Macs. If Apple holds to a more typical 18-month gap between the first M3 Macs and the first M4 Macs, there’s still plenty of time for an M3-based Mac mini refresh to be released.

Apple last updated the Mac mini in January of 2022, replacing the M1 model with an M2 version and introducing a new variant with an M2 Pro chip that included more Thunderbolt ports, better external display support, and better CPU and GPU performance. Most of Apple’s desktops—both Mac minis, as well as the Mac Studio and Mac Pro—are still using Apple’s M2 chips, while all of the laptops and the iMac have gotten an M3 refresh at this point.

Gurman’s previous reporting on the M4 suggests that it will be an “AI-focused” chip series, which probably means that it will beef up the processors’ Neural Engine to power the on-device generative AI features that are expected to come with iOS 18 and Apple’s other major operating system updates this year. Apple already has a head start on the PC ecosystem in this respect—all of the M-series chips and A-series chips going all the way back to 2017’s A11 Bionic have included a version of the Neural Engine. Intel and AMD’s processors have only begun to include similar neural processing units (NPUs) within the last year or so.

Gurman hasn’t reported on the M4 series’ specifications, but he has said it will include at least three performance tiers: a base model codenamed “Donan,” a midrange version codenamed “Brava,” and a high-end model codenamed “Hidra.” It remains to be seen which of these chips would replace the Pro, Max, and Ultra processors in current-generation M2 and M3 Macs.

Apple reportedly plans M4 Mac mini for late 2024 or early 2025, skipping the M3 Read More »

macbook-airs-get-an-m3-upgrade,-while-the-m1-model-is-finally-retired

MacBook Airs get an M3 upgrade, while the M1 model is finally retired

bout time —

M2 Air is the new $999 base model, M1 Air goes away after more than 3 years.

Apple is refreshing the MacBook Air with M3 chips but leaving everything else about the 2022 redesign intact.

Enlarge / Apple is refreshing the MacBook Air with M3 chips but leaving everything else about the 2022 redesign intact.

Apple

Apple has quietly refreshed its MacBook Air lineup, bringing new chips (and in some cases, new prices) to its most popular laptops. New 13- and 15-inch MacBook Airs include Apple’s latest-generation M3 chip, while the old M2 MacBook Air now replaces 2020’s M1 MacBook Air as Apple’s $999 entry-level laptop. The new 13- and 15-inch M3 systems start at $1,099 and $1,299; they can be ordered today and will be released on March 8.

The new Airs use the same design as the M2 versions. Compared to older M1 and late-Intel-era Airs, they have slightly larger displays with a prominent notch, a non-tapered but still thin-and-light chassis, larger trackpads, modestly refined keyboards, and a MagSafe port for charging.

All of the new Airs use the M3, with no options to upgrade to faster or more capable processors (frustratingly, this means the Air is still restricted to just a single external display). The $1,099 13-inch Air does use a slightly cut-down version of the chip with 8 GPU cores instead of 10, with the 10-core GPU available as a $100 upgrade; all 15-inch models use the fully enabled M3 with the 10-core GPU.

Aside from the M3 chip, the new laptops also support Wi-Fi 6E, and hardware-accelerated video decoding for the AV1 video codec. But other specs, including RAM and storage options, stay the same as before. Both laptops start with 8GB and 256GB or RAM and storage, respectively, and top out at 24GB and 2TB. Both Airs’ performance should generally be similar to the 14-inch M3 MacBook Pro that starts at $1,599, though the Pro has a cooling fan that may help it run heavy workloads a bit more quickly.

All versions of the M3 include four high-performance CPU cores and four high-efficiency CPU cores, the same as the M1 and M2, though Apple says that chip upgrades have made the M3 “up to 60 percent faster” than the M1. Performance upgrades compared to the M2 will be a bit milder.

The update gets the 13- and 15-inch Airs onto the same update schedule, though the timing is a bit awkward for the barely nine-month-old 15-inch M2 MacBook Air. That’s an even shorter life cycle than we saw with the M2 MacBook Pros that Apple replaced last November after just 11 months. But the 13-inch M2 MacBook Air originally came out in July of 2022 and was well overdue for an upgrade.

The only Macs without an M3 update are Apple’s desktops: the Mac mini, the Mac Studio, and the Mac Pro. Of these, the M2 Mac mini is the oldest, and Apple has already released the M3 and M3 Pro chips that would probably be used in a refresh. It’s possible that Apple is waiting to get the mini and the Studio models in sync with one another to prevent some of the awkward overlap that happened last year when the Mac mini got an M2 upgrade but the Studio still used M1 chips.

MacBook Airs get an M3 upgrade, while the M1 model is finally retired Read More »

ios-17.3-adds-multiple-features-originally-planned-for-ios-17

iOS 17.3 adds multiple features originally planned for iOS 17

New Features —

macOS 14.3, watchOS 10.3, and tvOS 17.3 were also released.

An iPhone sits on a wood table

Enlarge / The iPhone 15 Pro.

Samuel Axon

Apple yesterday released iOS and iPadOS 17.3 as well as watchOS 10.3, tvOS 17.3, and macOS Sonoma 14.3 for all supported devices.

iOS 17.3 primarily adds collaborative playlists in Apple Music, and what Apple calls “Stolen Device Protection.” Collaborative playlists have been on a bit of a journey; they were promised as part of iOS 17, then added in the beta of iOS 17.2, but removed before that update went live. Now they’re finally reaching all users.

When enabled, Stolen Device Protection requires Face ID or Touch ID authentication “with no passcode fallback” for some sensitive actions on the phone.

And a related feature called Security Delay requires one use of Face ID or Touch ID, then a full hour’s wait, then another biometric authentication before certain particularly important actions can be performed, like changing the device’s passcode.

Other iOS 17.3 additions include support for AirPlay in participating hotels, an improved view for seeing the warranty status of all your devices, a new Unity wallpaper honoring Black History Month, and “crash detection optimizations.”

As is so often the case for these simultaneous operating system updates from Apple, iOS is the most robust. macOS 14.3 also adds the collaborative playlist feature and the AppleCare & Warranty Settings panel, but that’s about it as far as user-facing additions.

watchOS 10.3 adds a new 2024 Black Unity face that is meant to pair with a new watchband by the same name. And tvOS 17.3 simply reintroduces the previously removed iTunes Movie and TV Show Wishlist feature.

iOS 17.3 release notes

Stolen Device Protection

  • Stolen Device Protection increases security of iPhone and Apple ID by requiring Face ID or Touch ID with no passcode fallback to perform certain actions
  • Security Delay requires Face ID or Touch ID, an hour wait, and then an additional successful biometric authentication before sensitive operations like changing device passcode or Apple ID password can be performed

Lock Screen

  • New Unity wallpaper honors Black history and culture in celebration of Black History Month

Music

  • Collaborate on playlists allows you to invite friends to join your playlist and everyone can add, reorder, and remove songs
  • Emoji reactions can be added to any track in a collaborative playlist

This update also includes the following improvements:

  • AirPlay hotel support lets you stream content directly to the TV in your room in select hotels
  • AppleCare & Warranty in Settings shows your coverage for all devices signed in with your Apple ID
  • Crash detection optimizations (all iPhone 14 and iPhone 15 models)

macOS 14.3 Sonoma release notes

  • Collaborate on playlists in Apple Music allows you to invite friends to join your playlist and everyone can add, reorder, and remove songs
  • Emoji reactions can be added to any track in a collaborative playlist in Apple Music
  • AppleCare & Warranty in Settings shows your coverage for all devices signed in with your Apple ID

iOS 17.3 adds multiple features originally planned for iOS 17 Read More »

you-can-now-access-apple’s-official-diagnostics-tool-online-for-diy-repairs

You can now access Apple’s official diagnostics tool online for DIY repairs

repairability —

Parts pairing still irks right-to-repair activists, though.

The front of the iPhone 15 Plus, with the Dynamic Island

Enlarge / The iPhone 15 is part of Apple’s self-repair program now.

Samuel Axon

Apple today expanded the Self Service Repair program it launched in April to include access to Apple’s diagnostics tool online and the iPhone 15 series and M2 Macs.

The online tool, Apple said in today’s announcement, provides “the same ability as Apple Authorized Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair.” The troubleshooting tool is only available in the US and will hit Europe in 2024, according to Apple.

Upon visiting the tool’s website, you’ll be prompted to put your device in diagnostic mode before entering the device’s serial number. Then, you’ll have access to a diagnostic suite, including things like a mobile resource inspector for checking software and validating components’ presence, testing for audio output and “display pixel anomalies,” and tests for cameras and Face ID.

Apple’s support page says the tests may “help isolate issues, investigate whether a part needs to be replaced, or verify that a repair has been successfully completed.”

The tool requires iOS 17.0 or macOS Sonoma 14.1 and later.

Apple’s Self Service Repair program relies on parts pairing, though, and critics say this limits the tools’ effectiveness. Self-repair activist iFixit has been vocal about its disagreement with Apple’s use of the practice since the tech giant launched its self-repair program. iFixit has argued that parts serialization limits the usage of third-party parts. In September, iFixit CEO Kyle Wiens called parts pairing “a serious threat to our ability to fix the things we own,” noting that Apple may be seeking to strong-arm a favorable customer experience but that it’s costing us the environment and “ownership rights.”

In a statement to Ars Technica today, Wiens expressed further disappointment with Apple’s parts serialization:

Apple still has a long way to go to create a robust repair ecosystem, including ending their repair-hostile parts pairing system. This software tool clearly illuminates the problems we’ve identified with parts pairing, where the diagnostic tool fails to recognize the ambient light sensor in a new part we’ve installed.

Users of Apple M2-based MacBook Pro and MacBook Air laptops, as well as the Mac Mini, Pro, and Studio, are now all included in the program, which gives customers access to tools, parts, and manuals previously only accessible by Apple and authorized repair partners. Customers can also rent tool repair kits, although they, too, have been criticized for their bulkiness and limited rental period.

Since launching its repair program, though, Apple has made a turnabout with user repairability, even if it’s still flawed. With the latest additions, Apple’s program now supports 35 products. The company has also become an unexpected proponent for state and national right-to-repair bills. And it’s simplified repairs via its Self Service Repair program— somewhat—by no longer requiring fixers to call Apple upon repair completions. People can instead verify repairs and update firmware with the System Configuration post-repair software tool. Today, Apple also announced bringing the program to 24 new European countries, bringing the program’s total to 33 countries.

Apple still says its repair program is best reserved for people who are experienced with electronics repairs.

You can now access Apple’s official diagnostics tool online for DIY repairs Read More »