Amazon

trump’s-tariffs-trigger-price-hikes-at-large-online-retailers

Trump’s tariffs trigger price hikes at large online retailers

Popular online shopping meccas Temu and Shein have finally broken their silence, warning of potential price hikes starting next week due to Donald Trump’s tariffs.

Temu is a China-based e-commerce platform that has grown as popular as Amazon for global shoppers making cross-border purchases, according to 2024 Statista data. Its tagline, “Shop like a billionaire,” is inextricably linked to the affordability of items on its platform. And although Shein—which vows to make global fashion “accessible to all” by selling inexpensive stylish clothing—moved its headquarters from China to Singapore in 2022, most of its products are still controversially manufactured in China, the BBC reported.

For weeks, the US-China trade war has seen both sides spiking tariffs. In the US, the White House last night crunched the numbers and confirmed that China now faces tariffs of up to 245 percent, The Wall Street Journal reported. That figure includes new tariffs Trump has imposed, taxing all Chinese goods by 145 percent, as well as prior 100 percent tariffs lobbed by the Biden administration that are still in effect on EVs and Chinese syringes.

Last week, China announced that it would stop retaliations, CNBC reported. But that came after China rolled out 125 percent tariffs on US goods. While China has since accused Trump of weaponizing tariffs to “an irrational level,” other retaliations have included increasingly cutting off US access to critical minerals used in tech manufacturing and launching antitrust probes into US companies.

For global retailers, the tit-for-tat tariffs have immediately scrambled business plans. Particularly for Temu and Shein, Trump’s decision to end the “de minimis” exemption on May 2—which allowed shipments valued under $800 to be imported duty-free—will soon hit hard, exposing them to 90 percent tariffs that inevitably led to next week’s price shifts. According to The Guardian, starting on June 1, retailers will have to pay $150 tariffs on each individual package.

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there’s-a-secret-reason-the-space-force-is-delaying-the-next-atlas-v-launch

There’s a secret reason the Space Force is delaying the next Atlas V launch


The Space Force is looking for responsive launch. This week, they’re the unresponsive ones.

File photo of a SpaceX Falcon 9 launch in 2022. Credit: SpaceX

Pushed by trackmobile railcar movers, the Atlas V rocket rolled to the launch pad last week with a full load of 27 satellites for Amazon’s Kuiper internet megaconstellation. Credit: United Launch Alliance

Last week, the first operational satellites for Amazon’s Project Kuiper broadband network were minutes from launch at Cape Canaveral Space Force Station, Florida.

These spacecraft, buttoned up on top of a United Launch Alliance Atlas V rocket, are the first of more than 3,200 mass-produced satellites Amazon plans to launch over the rest of the decade to deploy the first direct US competitor to SpaceX’s Starlink internet network.

However, as is often the case on Florida’s Space Coast, bad weather prevented the satellites from launching April 9. No big deal, right? Anyone who pays close attention to the launch industry knows delays are part of the business. A broken component on the rocket, a summertime thunderstorm, or high winds can thwart a launch attempt. Launch companies know this, and the answer is usually to try again the next day.

But something unusual happened when ULA scrubbed the countdown last Wednesday. ULA’s launch director, Eric Richards, instructed his team to “proceed with preparations for an extended turnaround.” This meant ULA would have to wait more than 24 hours for the next Atlas V launch attempt.

But why?

At first, there seemed to be a good explanation for the extended turnaround. SpaceX was preparing to launch a set of Starlink satellites on a Falcon 9 rocket around the same time as Atlas V’s launch window the next day. The Space Force’s Eastern Range manages scheduling for all launches at Cape Canaveral and typically operates on a first-come, first-served basis.

The Space Force accommodated 93 launches on the Eastern Range last year—sometimes on the same day—an annual record that military officials are quite proud of achieving. This is nearly six times the number of launches from Cape Canaveral in 2014, a growth rate primarily driven by SpaceX. In previous interviews, Space Force officials have emphasized their eagerness to support more commercial launches. “How do we get to yes?” is often what range officials ask themselves when a launch provider submits a scheduling request.

It wouldn’t have been surprising for SpaceX to get priority on the range schedule since it had already reserved the launch window with the Space Force for April 10. SpaceX subsequently delayed this particular Starlink launch for two days until it finally launched on Saturday evening, April 12. Another SpaceX Starlink mission launched Monday morning.

There are several puzzling things about what happened last week. When SpaceX missed its reservation on the range twice in two days, April 10 and 11, why didn’t ULA move back to the front of the line?

ULA, which is usually fairly transparent about its reasons for launch scrubs, didn’t disclose any technical problems with the rocket that would have prevented another launch attempt. ULA offers access to listen to the launch team’s audio channel during the countdown, and engineers were not discussing any significant technical issues.

The company’s official statement after the scrub said: “A new launch date will be announced when approved on the range.”

Also, why can’t ULA make another run at launching the Kuiper mission this week? The answer to that question is also a mystery, but we have some educated speculation.

Changes in attitudes

A few days ago, SpaceX postponed one of its own Starlink missions from Cape Canaveral without explanation, leaving the Florida spaceport with a rare week without any launches. SpaceX plans to resume launches from Florida early next week with the liftoff of a resupply mission to the International Space Station. The delayed Starlink mission will fly a few days later.

Meanwhile, the next launch attempt for ULA is unknown.

Tory Bruno, ULA’s president and CEO, wrote on X that questions about what is holding up the next Atlas V launch are best directed toward the Space Force. A spokesperson for ULA told Ars the company is still working with the range to determine the next launch date. “The rocket and payload are healthy,” she said. “We will announce the new launch date once confirmed.”

While the SpaceX launch delay this week might suggest a link to the same range kerfuffle facing United Launch Alliance, it’s important to point out a key difference between the companies’ rockets. SpaceX’s Falcon 9 uses an automated flight termination system to self-destruct the rocket if it flies off course, while ULA’s Atlas V uses an older human-in-the-loop range safety system, which requires additional staff and equipment. Therefore, the Space Force is more likely to be able to accommodate a SpaceX mission near another activity on the range.

One more twist in this story is that a few days before the launch attempt, ULA changed its launch window for the Kuiper mission on April 9 from midday to the evening hours due to a request from the Eastern Range. Brig. Gen. Kristin Panzenhagen, the range commander, spoke with reporters in a roundtable meeting last week. After nearly 20 years of covering launches from Cape Canaveral, I found a seven-hour time change so close to launch to be unusual, so I asked Panzenhagen about the reason for it, mostly out of curiosity. She declined to offer any details.

File photo of a SpaceX Falcon 9 launch in 2022. Credit: SpaceX

“The Eastern Range is huge,” she said. “It’s 15 million square miles. So, as you can imagine, there are a lot of players that are using that range space, so there’s a lot of de-confliction … Public safety is our top priority, and we take that very seriously on both ranges. So, we are constantly de-conflicting, but I’m not going to get into details of what the actual conflict was.”

It turns out the range conflict now impacting the Eastern Range is having some longer-lasting impacts. While a one- or two-week launch delay doesn’t seem serious, it adds up to deferred or denied revenue for a commercial satellite operator. National security missions get priority on range schedules at Cape Canaveral and at Vandenberg Space Force Base in California, but there are significantly more commercial missions than military launches from both spaceports.

Clearly, there’s something out of the ordinary going on in the Eastern Range, which extends over much of the Atlantic Ocean to the southeast, east, and northeast of Cape Canaveral. The range includes tracking equipment, security forces, and ground stations in Florida and downrange sites in Bermuda and Ascension Island.

One possibility is a test of one or more submarine-launched Trident ballistic missiles, which commonly occur in the waters off the east coast of Florida. But those launches are usually accompanied by airspace and maritime warning notices to ensure pilots and sailors steer clear of the test. Nothing of the sort has been publicly released in the last couple of weeks.

Maybe something is broken at the Florida launch base. When launches were less routine than today, the range at Cape Canaveral would close for a couple of weeks per year for upgrades and refurbishment of critical infrastructure. This is no longer the case. In 2023, Panzenhagen told Ars that the Space Force changed the policy.

“When the Eastern Range was supporting 15 to 20 launches a year, we had room to schedule dedicated periods for maintenance of critical infrastructure,” she said at the time. “During these periods, launches were paused while teams worked the upgrades. Now that the launch cadence has grown to nearly twice per week, we’ve adapted to the new way of business to best support our mission partners.”

Perhaps, then, it’s something more secret, like a larger-scale, multi-element military exercise or war game that either requires Eastern Range participation or is taking place in areas the Space Force needs to clear for safety reasons for a rocket launch to go forward. The military sometimes doesn’t publicize these activities until they’re over.

A Space Force spokesperson did not respond to Ars Technica’s questions on the matter.

While we’re still a ways off from rocket launches becoming as routine as an airplane flight, the military is shifting in the way it thinks about spaceports. Instead of offering one-off bespoke services tailored to the circumstances of each launch, the Space Force wants to operate the ranges more like an airport.

“We’ve changed the nomenclature from calling ourselves a range to calling ourselves a spaceport because we see ourselves more like an airport in the future,” one Space Force official told Ars for a previous story.

In the National Defense Authorization Act for fiscal year 2024, Congress gave the Space Force the authority to charge commercial launch providers indirect fees to help pay for common infrastructure at Cape Canaveral and Vandenberg—things like roads, electrical and water utilities, and base security used by all rocket operators at each spaceport. The military previously could only charge rocket companies direct fees for the specific services it offered in support of a particular launch, while the government was on the hook for overhead costs.

Military officials characterize the change in law as a win-win for the government and commercial launch providers. Ideally, it will grow the pool of money available to modernize the military’s spaceports, making them more responsive to all users, whether it’s the Space Force, SpaceX, ULA, or a startup new to the launch industry.

Whatever is going on in Florida or the Atlantic Ocean this week, it’s something the Space Force doesn’t want to talk about in detail. Maybe there are good reasons for that.

Cape Canaveral is America’s busiest launch base. Extending the spaceport-airport analogy a little further, the closure of America’s busiest airport for a week or more would be a big deal. One of the holy grails the Space Force is pursuing is the capability to launch on demand.

This week, there’s demand for launch slots at Cape Canaveral, but the answer is no.

Photo of Stephen Clark

Stephen Clark is a space reporter at Ars Technica, covering private space companies and the world’s space agencies. Stephen writes about the nexus of technology, science, policy, and business on and off the planet.

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amazon’s-chinese-sellers-to-raise-prices-or-quit-us-market-as-tariffs-hit-145%

Amazon’s Chinese sellers to raise prices or quit US market as tariffs hit 145%

Jassy said Amazon is “doing everything we can to try and keep prices the way they’ve been for customers, as low as possible.” Amazon has already “done some strategic forward inventory buys to get as many items as make sense for customers at lower prices,” and may renegotiate some deals, he said.

Seller: “You can’t rely on the US market”

Reuters spoke to five Chinese sellers, writing that “three said they would look to raise prices for their exports to the US, while two planned to leave the market entirely.”

Dave Fong sells products “from schoolbags to Bluetooth speakers” and has already raised prices in the US by up to 30 percent, the article said. “For us and anyone else, you can’t rely on the US market, that’s quite clear,” Fong told Reuters. “We have to reduce investment, and put more resources into regions like Europe, Canada, Mexico, and the rest of the world.”

Products already shipped to Amazon fulfillment centers in the US soften the blow temporarily, but Shenzhen-based seller Brian Miller “anticipated he and other sellers would need to raise prices steeply when current inventories run out in one or two months.”

“Building blocks for children that sell on Amazon for $20 that cost his company $3 to produce would now cost $7 including the tariff. Maintaining margins would require raising the price by at least 20 percent, and prices for higher-cost toys might see 50 percent increases, he said,” according to Reuters. Miller said that if the tariffs aren’t changed, “manufacturing that serves the US will have to be transferred to other countries like Vietnam or Mexico.”

Bloomberg reported yesterday that Amazon “canceled orders for multiple products made in China and other Asian countries.”

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newer-kindles-get-a-work-around-for-touchscreen-page-turning-in-new-software-update

Newer Kindles get a work-around for touchscreen page-turning in new software update

All Kindles that get the 5.18.1 update also gain access to new book summaries for “thousands of bestselling English language Kindle books,” aiming to make it easier to pick up a new book in an ongoing series.

When a recap is available, it will be accessible from your Kindle’s home page, or by opening the book and selecting “Recaps In This Series” from the menu. Opening a recap will show you a spoiler warning before you tap through. Based on the handful of recaps I could find and skim, there’s a pretty good chance these summaries are mostly AI-generated, but Amazon’s release notes and the Kindle interface don’t say one way or the other.

The 5.18.1 update also includes the typical non-specific “performance improvements, bug fixes, and other general enhancements” for all models. This is the first update to get the Colorsoft and the other Kindles running on the same software version—before now, the other Kindles were all on version 5.17, and the Colorsoft ran a version of 5.18 that wasn’t available for manual download from Amazon’s software update page.

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everything-you-say-to-your-echo-will-be-sent-to-amazon-starting-on-march-28

Everything you say to your Echo will be sent to Amazon starting on March 28

If that’s not enough to deter you from sharing voice recordings with Amazon, note that the company allowed employees to listen to Alexa voice recordings. In 2019, Bloomberg reported that Amazon employees listened to as many as 1,000 audio samples during their nine-hour shifts. Amazon says it allows employees to listen to Alexa voice recordings to train its speech recognition and natural language understanding systems.

Other reasons why people may be hesitant to trust Amazon with personal voice samples include the previous usage of Alexa voice recordings in criminal trials and Amazon paying a settlement in 2023 in relation to allegations that it allowed “thousands of employees and contractors to watch video recordings of customers’ private spaces” taken from Ring cameras, per the Federal Trade Commission.

Save recordings or lose functionality

Likely looking to get ahead of these concerns, Amazon said in its email today that by default, it will delete recordings of users’ Alexa requests after processing. However, anyone with their Echo device set to “Don’t save recordings” will see their already-purchased devices’ Voice ID feature bricked. Voice ID enables Alexa to do things like share user-specified calendar events, reminders, music, and more. Previously, Amazon has said that “if you choose not to save any voice recordings, Voice ID may not work.” As of March 28, broken Voice ID is a guarantee for people who don’t let Amazon store their voice recordings.

Amazon’s email says:

Alexa voice requests are always encrypted in transit to Amazon’s secure cloud, which was designed with layers of security protections to keep customer information safe. Customers can continue to choose from a robust set of controls by visiting the Alexa Privacy dashboard online or navigating to More > Alexa Privacy in the Alexa app.

Amazon is forcing Echo users to make a couple of tough decisions: Grant Amazon access to recordings of everything you say to Alexa or stop using an Echo; let Amazon save voice recordings and have employees listen to them or lose a feature set to become more advanced and central to the next generation of Alexa.

However, Amazon is betting big that Alexa+ can dig the voice assistant out of a financial pit. Amazon has publicly committed to keeping the free version of Alexa around, but Alexa+ is viewed as Amazon’s last hope for keeping Alexa alive and making it profitable. Anything Amazon can do to get people to pay for Alexa takes precedence over other Alexa user demands, including, it seems, privacy.

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ftc-can’t-afford-to-fight-amazon’s-allegedly-deceptive-sign-ups-after-doge-cuts

FTC can’t afford to fight Amazon’s allegedly deceptive sign-ups after DOGE cuts

The Federal Trade Commission is moving to push back a trial set to determine if Amazon tricked customers into signing up for Prime subscriptions.

At a Zoom status hearing on Wednesday, the FTC officially asked US District Judge John Chun to delay the trial. According to the FTC’s attorney, Jonathan Cohen, the agency needs two months to prepare beyond the September 22 start date, blaming recent “staffing and budgetary shortfalls” stemming from the Trump administration’s Department of Government Efficiency (DOGE), CNBC reported.

“We have lost employees in the agency, in our division, and on our case team,” Cohen said, explaining that “there is an extremely severe resource shortfall in terms of money and personnel,” Bloomberg reported. Cuts are apparently so bad, Cohen told Chun that the FTC is stuck with a $1 cap on any government credit card charges and “may not be able to purchase the transcript from Wednesday’s hearing,” Bloomberg reported.

Further threatening to scramble the agency’s trial preparation, the FTC anticipates that downsizing may require a move to another office “unexpectedly,” Cohen told Chun.

Amazon does not agree that a delay is necessary. The e-commerce giant’s attorney, John Hueston, told Chun that “there has been no showing on this call that the government does not have the resources to proceed to trial with the trial date as presently set.”

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amazon’s-subscription-based-alexa+-looks-highly-capable—and-questionable

Amazon’s subscription-based Alexa+ looks highly capable—and questionable


Alexa+ will be free for Prime members, $20/month for everyone else.

NEW YORK—After teasing it in September 2023 and reportedly suffering delays, Amazon today announced that its more capable and conversational version of Alexa will start rolling out to US Prime members for free in the next few weeks.

Those who aren’t Prime subscribers will be able to get Alexa+ for $20 a month. Amazon didn’t provide a specific release date but said availability would start with the Echo Show 8, 10, 15, and 21 smart displays.

Amazon is hoping Alexa+ will be a lifeline for its fledgling voice assistant business that has failed to turn a profit. Alexa has reportedly cost Amazon tens of billions of dollars over the years. Although Alexa is on 600 million purchased devices, per remarks CEO Andy Jassy made at a press conference on Wednesday, it’s primarily used for simple tasks that don’t generate much money, like checking the weather. Exacerbating the problem, generative AI chatbots are a new, shinier approach to AI assistants that have quickly outperformed what people could do with today’s Alexa.

By using the large language models (LLMs) available under the Amazon Bedrock service and technology from Anthropic, as well as Amazon Web Services, Amazon has re-architected Alexa to, per demos Ars saw today, be significantly more useful. From its demonstrated speech and ability to respond to casual language (that doesn’t include saying the “Alexa” prompt repeatedly), to its ability to perform actions, like book dinner reservations or put appointments in your digital calendar, Alexa+ looks way more capable than the original Alexa.

Alexa+ in action

For example, Amazon representatives showed Alexa+ learning what a family member likes to eat and later recalling that information to recommend appropriate recipes. In another demo, Alexa+ appeared to set a price monitor for ticket availability on Ticketmaster. Alexa+ told the user it would notify them of price drops via their Echo or Alexa.

I also saw Alexa+ identify, per the issued prompt, “that song Bradley Cooper sings. It’s, like, in a duet” and stream it off of Amazon Music via Echo devices placed around the room. The user was able to toggle audio playing from Echo devices on the left or right side of the room. He then had Alexa+ quickly play the scene from the movie A Star Is Born (that the song is from) on a Fire TV.

Notably, Alexa+ understood directions delivered in casual speak (for example: “can you just jump to the scene in the movie?”). During the demos, the Echo Show in use showed a transcription of the user and voice assistant’s conversation on-screen. At times, I saw the transcription fix mistakes. For example, when a speaker said “I’m in New York,” Alexa first heard “I’m imminent,” but by the time the speaker was done talking, the transcribed prompt was corrected.

I even saw Alexa+ use some logic. In one demo, a user requested tickets for Seattle Storm games in Seattle in March. Since there were none, Alexa+ asked if the user wanted to look for games in April. This showed Alexa+ anticipating a user’s potential response, while increasing the chances that Amazon would be compensated for helping to drive a future ticket sale.

Unlike with today’s Alexa, Alexa+ is supposed to be able to interpret shared documents. An Amazon rep appeared to show Alexa+ reading a homeowner’s association contract to determine if the user is allowed to install solar panels on their home. Although, as some have learned recently, there are inherent risks with relying on AI to provide totally accurate information about contracts, legal information, or, really anything.

Alexa+ also aims to make navigating smart homes easier. For example, on stage, Panos Panay, Amazon’s SVP of devices and services, asked Alexa+ if anyone took his dog out or brought a package to his house in the last couple of days. The AI was able to sift through Ring camera footage and relay the information (supposedly accurately) within seconds.

Subscription Alexa has a new, friendlier tone, which I’d hope you can scale back for getting more direct, succinct information (I don’t need a voice assistant telling me I have a “great idea!”). But ultimately, Alexa’s agenda remains the same: get information about you and be a part of your purchasing process.

A vast web of partnerships

Making Alexa+ wasn’t “as easy as taking an LLM and jacking it into the original Alexa,” Daniel Rausch, VP of Amazon Alexa and Fire TV, said today.

Alexa+ relies on a pile of partnerships to provide users with real-time information and the ability to complete tasks, like schedule someone from Thumbtack to come to the house to fix the sink.

The logos of some of Alexa+'s partners on display.

Some of Alexa+’s partners on display at Amazon’s Alexa+ press conference. Credit: Scharon Harding

At launch, Alexa+ will work with “tens of thousands of other devices and services from our partners,” said Rausch. He explained:

Experts are groups of systems, capabilities, APIs, and instructions that accomplish specific tasks. So they bring together all the technology it takes to deliver on a customer’s particular request. And building any single expert is actually super complicated. And having LLMs orchestrate across hundreds of them is definitely something that’s never been done.

Amazon trained Alexa+ to use partner APIs so that Alexa+ can work with and accomplish tasks with third-party services. Many of Amazon’s partners don’t have a full set of external APIs, though. In these cases, Alexa+ gathers information through what Amazon called “agentic capabilities,” which is basically like having Alexa+ navigate the web on its own. Amazon also sees Alexa+ performing actions with third parties by having its LLM work with third-party LLMs. Developers can request previews of Alexa+’s three new SDKs as of today.

Interestingly, Amazon’s partners include over 200 publications, like Reuters, Forbes, Elle, and Ars Technica parent company Condé Nast. Based on Amazon’s announcement and the need for Alexa+ to provide real-time information to maximize usefulness, it’s likely that Amazon is relying on content licensing deals with these publishers and pulling in information via APIs and other tools. Training AI models on hundreds of publications would be expensive and time-consuming and would require frequent re-training. Amazon hasn’t confirmed training deals with these publications.

Commerce complications

Alexa+ looks like it could potentially use AI in ways that most people haven’t experienced before. However, there are obvious limitations.

To start, it seems that users need to be working with one of Amazon’s partners for the best experience. For example, Alexa+ can book a reservation for you at a restaurant—but not if that restaurant isn’t on OpenTable. In such cases, Alexa+ could, an Amazon representative said, provide you with the restaurant’s phone number, which it will have taken from the web. But I wonder if Alexa+ will prioritize Amazon partners when it comes to showing results and providing information.

Also, Amazon must still convince people that Alexa+ is a better way to buy and schedule things than your computer, phone, or even your (non-Fire) smart TV. Compared to the other types of gadgets vying to be the intermediary in our buying process, Alexa+ has serious disadvantages.

For one, most Alexa users access the AI from a speaker. However, the voice assistant’s advanced features look much easier to navigate and leverage fully with a screen, namely an Echo Show or Fire TV. I’d happily bet that there are many more people who want a laptop or phone than who want an Echo Show or Amazon TV. Other gadgets can also make it easier to dive deeper into tasks by enabling things like comparing products across competitors, understanding reviews, or marking critical parts of important documents.

Amazon is using a clever approach to dealing with fatigue with subscriptions and, more specifically, subscription spending. By including Alexa+ with Prime, Prime members may feel like they’re getting something extra for free, rather than suddenly paying for Alexa. For some who aren’t subscribed to Prime, Alexa+ could be the extra nudge needed to get them to pay for Prime. For most non-Prime members, though, the idea of paying $20 per month for Alexa is laughable, especially if you only use Alexa through an Echo.

And those with access to Alexa through a screen will still be challenged to change how they do things—critically—choosing to not rely on a technology and company with a checkered past around protecting customer privacy, including when it comes to Alexa and Amazon smart cameras.

If Alexa+ works like the demos I saw today (which, of course, isn’t a guarantee), Amazon will have succeeded in making AI gadgets that outperform expectations. Then, one of the biggest questions remaining will be: Who is willing to pay to have Amazon manage their schedules, smart homes, and purchases?

Photo of Scharon Harding

Scharon is a Senior Technology Reporter at Ars Technica writing news, reviews, and analysis on consumer gadgets and services. She’s been reporting on technology for over 10 years, with bylines at Tom’s Hardware, Channelnomics, and CRN UK.

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amazon-uses-quantum-“cat-states”-with-error-correction

Amazon uses quantum “cat states” with error correction


The company shows off a mix of error-resistant hardware and error correction.

Following up on Microsoft’s announcement of a qubit based on completely new physics, Amazon is publishing a paper describing a very different take on quantum computing hardware. The system mixes two different types of qubit hardware to improve the stability of the quantum information they hold. The idea is that one type of qubit is resistant to errors, while the second can be used for implementing an error-correction code that catches the problems that do happen.

While there have been more effective demonstrations of error correction in the past, a number of companies are betting that Amazon’s general approach is the best route to getting logical qubits that are capable of complex algorithms. So, in that sense, it’s an important proof of principle.

Herding cats

The basic idea behind Amazon’s approach is to use one type of qubit to hold data and a second to enable error correction. The data qubit is extremely resistant to one type of error, but prone to a second. Those errors are where the second type of qubit comes in; it’s used to run an error-correction code that’s effective at picking up the problems the data qubits are prone to. Combined, the two are hoped to allow error correction to be handled by far fewer hardware qubits.

In a standard computer, there’s really only one type of error to worry about: a bit that no longer holds the value it was set to. This is called a bit flip, since the value goes from either zero to one, or one to zero. As with most things quantum computing, things are considerably more complicated with qubits. Since they don’t hold binary values, but rather probabilities, you can’t just flip the value of the qubit. Instead, bit flips in quantum land involve inverting the probabilities—going from 60: 40 to 40: 60 or similar.

But bit flips aren’t the only problems that can occur. Qubits can also suffer from what are called phase flip errors. These have no equivalent in classical computers, but they can also keep quantum computers from operating as expected.

In the past, Amazon demonstrated qubits that made it trivially easy to detect when a bit flip error occurred. For the new work, they moved on to something different: a qubit that greatly reduces the probability of bit flip errors.

They do this by using what are called “cat qubits,” after the famed Schrödinger’s cat, which existed in two states at once. While most qubits are based on a single quantum object being placed in this sort of superposition of states, a cat qubit has a collection of objects in a single superposition. (Put differently, the superposition state is distributed across the collection of objects.) In the case of the cat qubits demonstrated so far by companies like Alice and Bob, the objects are photons, which are all held in a single resonator, and Amazon is using similar tech.

Cat qubits have a distinctive feature compared to other options: bit flips are improbable, and get even less probable as you pump more photons into the resonator. But this has a drawback: more photons mean that phase flips become more probable.

Flipping cats

Those phase flips are why a second set of qubits, called transmons were brought in. (Transmons are a commonly used type of qubit based on a loop of superconducting wire linked to a microwave resonator and used by companies like IBM and Google.) These were used to create a chain of qubits, alternating between cat and transmon. This allowed the team to create a logical, error-corrected qubit using a simple error-correction code called a repetition code.

Image of a zig-zagging chain of alternating orange and blue circles.

The layout of Amazon’s hardware. Data-holding cat qubits (blue) alternate with transmons (orange), which can be measured to detect errors. Credit: Putterman et. al.

Here, each of the cat qubits starts off in the same state and is entangled with its neighboring transmons. This allowed the transmons to track what was going on in the cat qubits by performing what are called weak measurements. These don’t destroy the quantum state like a full measurement would but can allow the detection of changes in the neighboring cat qubits and provide the information needed to fix any errors.

So, the combination of the two means that almost all the errors that occur are phase flips, and the phase flips are detected and fixed.

In more typical error-correction schemes, you need enough qubits around to do measurements to identify both the location of an error and the nature of the error (phase or bit flip). Here, Amazon is assuming all errors are phase flips, and its team can identify the location of the flip based on which of the transmons detects an error, as shown by the red flags in the diagram above. It allows for a logical qubit that uses far fewer hardware qubits and measurements to get a given level of error correction.

The challenge of any error-correction setup is that each hardware qubit involved is error-prone. Adding too many into the error-correction system will mean that multiple errors are likely to occur simultaneously in a way that causes error correction to become impossible. Once the error rate of the hardware qubits gets low enough, however, adding additional qubits will bring the error rate down.

So, the key measurement done here is comparing a chain that has three cat qubits and two transmons to one that has five cat qubits and four transmons. These measurements showed that the five qubit chain had a lower error rate than the smaller one. This shows that the hardware is now at a state where error correction provides a benefit.

The characterization of the system indicated a couple of major limits, though. Cat qubits make bit flips extremely unlikely, but not impossible. By focusing error correction only on phase flips, any bit flips that do occur inescapably trigger the failure of the entire logical, error-corrected qubit. “Achieving long logical bit-flip times is challenging because any single cat qubit bit flip event in any part of the repetition code directly causes a logical bit flip error,” the authors note. The other issue is that the transmons used for error correction still suffer from both bit and phase flips, which can also mess up the entire error-corrected qubit.

Where does this leave us?

There are a number of companies like Amazon that are betting that using a somehow less error-prone hardware qubit will allow them to get effective error correction using fewer total hardware qubits. If they’re correct, they’ll be able to build error-corrected quantum computers using far fewer qubits, and so potentially perform useful computation sooner. For them, this paper is an important validation of the idea. You can do a sort of mixed-mode error correction, with a robust hardware qubit paired with a compact error-correction code.

But beyond that, the messages are pretty mixed. The hardware still had to rely on less robust hardware qubits (the transmons) to do error correction, and the very low error rate was still not low enough to avoid having occasional bit flips. And, ultimately, the error rate improvements gained by increasing the size of the logical qubit aren’t on a trajectory that would get you a useful level of error correction without needing an unrealistically large number of hardware qubits.

In short, the underlying hardware isn’t currently good enough to enable any sort of complex calculation, and it would need radical improvements before it can be. And there’s not an obvious alternate route to effective error correction. The potential of this approach is still there, but it’s not obvious how we’re going to build hardware that lives up to that potential.

As for Amazon, the picture is even less clear, given that this is the second qubit technology that it has talked about publicly. It’s unclear whether the company is going to go all-in on this approach, or is still looking for a technology that it’s willing to commit to.

Nature, 2025. DOI: 10.1038/s41586-025-08642-7  (About DOIs).

Photo of John Timmer

John is Ars Technica’s science editor. He has a Bachelor of Arts in Biochemistry from Columbia University, and a Ph.D. in Molecular and Cell Biology from the University of California, Berkeley. When physically separated from his keyboard, he tends to seek out a bicycle, or a scenic location for communing with his hiking boots.

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PSA: Amazon kills “download & transfer via USB” option for Kindles this week

Later this week, Amazon is closing a small loophole that allowed purchasers of Kindle books to download those files to a computer and transfer them via USB. Originally intended to extend e-book access to owners of very old Kindles without Wi-Fi connectivity, the feature has also made it easier for people to download and store copies of the e-books they’ve bought, reducing the risk that Amazon might make changes to their text or remove them from the Kindle store entirely.

The “Download & transfer via USB” option on Amazon’s site is going away this Wednesday, February 26. People who want to download their libraries to their PC easily should do so within the next two days. This change only affects the ability to download these files directly to a computer from Amazon’s website—if you’ve downloaded the books beforehand, you’ll still be able to load them on your Kindles via USB, and you’ll still be able to use third-party software as well as the Send to Kindle service to get EPUB files and other books loaded onto a Kindle.

Downloading files to your PC through Amazon’s site is still possible, but it’s going away later this week. Credit: Andrew Cunningham

For typical Kindle owners who buy their books via Amazon’s store and seamlessly download them to modern or modern-ish Kindle devices over Wi-Fi, you likely won’t notice any change. The effects will be noticed most by those who use third-party software like Calibre to manage a local e-book library and people who have hopped to other e-reader platforms who want to be able to download their Kindle purchases and strip them of their DRM so they can be read elsewhere.

The download-and-transfer option was useful for DRM haters partly because the files are delivered in the older AZW3 file format rather than the newer KFX format. AZW3 is the file format used by those older, pre-Wi-Fi Kindles, and its DRM is generally easier to remove.

Getting your files

If you’re trying to download your Kindle purchases to your PC and Mac before the deadline, you’ll need to have a somewhat older Kindle or Fire device attached to your account. If you only have one of the 2024 Kindles associated with your Amazon account (the newest Paperwhite, the second-generation Scribe, or the Colorsoft), you won’t be offered the download option. Amazon’s site will also only allow you to download a single book at a time, which could take quite a while, depending on the size of your library.

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ula’s-vulcan-rocket-still-doesn’t-have-the-space-force’s-seal-of-approval

ULA’s Vulcan rocket still doesn’t have the Space Force’s seal of approval

ULA crews at Cape Canaveral have already stacked the next Vulcan rocket on its mobile launch platform in anticipation of launching the USSF-106 mission. But with the Space Force’s Space Systems Command still withholding certification, there’s no confirmed launch date for USSF-106.

So ULA is pivoting to another customer on its launch manifest.

Amazon’s first group of production satellites for the company’s Kuiper Internet network is now first in line on ULA’s schedule. Amazon confirmed last month that it would ship Kuiper satellites to Cape Canaveral from its factory in Kirkland, Washington. Like ULA, Amazon has run into its own delays with manufacturing Kuiper satellites.

“These satellites, built to withstand the harsh conditions of space and the journey there, will be processed upon arrival to get them ready for launch,” Amazon posted on X. “These satellites will bring fast, reliable Internet to customers even in remote areas. Stay tuned for our first launch this year.”

Amazon and the Space Force take up nearly all of ULA’s launch backlog. Amazon has eight flights reserved on Atlas V rockets and 38 missions booked on the Vulcan launcher to deploy about half of its 3,232 satellites to compete with SpaceX’s Starlink network. Amazon also has launch contracts with Blue Origin, which is owned by Amazon founder Jeff Bezos, along with Arianespace and SpaceX.

The good news is that United Launch Alliance has an inventory of rockets awaiting an opportunity to fly. The company plans to finish manufacturing its remaining 15 Atlas V rockets within a few months, allowing the factory in Decatur, Alabama, to focus solely on producing Vulcan launch vehicles. ULA has all the major parts for two Vulcan rockets in storage at Cape Canaveral.

“We have a stockpile of rockets, which is kind of unusual,” Bruno said. “Normally, you build it, you fly it, you build another one… I would certainly want anyone who’s ready to go to space able to go to space.”

Space Force officials now aim to finish the certification of the Vulcan rocket in late February or early March. This would clear the path for launching the USSF-106 mission after the next Atlas V. Once the Kuiper launch gets off the ground, teams will bring the Vulcan rocket’s components back to the hangar to be stacked again.

The Space Force has not set a launch date for USSF-106, but the service says liftoff is targeted for sometime between the beginning of April and the end of June, nearly five years after ULA won its lucrative contract.

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anthropic-chief-says-ai-could-surpass-“almost-all-humans-at-almost-everything”-shortly-after-2027

Anthropic chief says AI could surpass “almost all humans at almost everything” shortly after 2027

He then shared his concerns about how human-level AI models and robotics that are capable of replacing all human labor may require a complete re-think of how humans value both labor and themselves.

“We’ve recognized that we’ve reached the point as a technological civilization where the idea, there’s huge abundance and huge economic value, but the idea that the way to distribute that value is for humans to produce economic labor, and this is where they feel their sense of self worth,” he added. “Once that idea gets invalidated, we’re all going to have to sit down and figure it out.”

The eye-catching comments, similar to comments about AGI made recently by OpenAI CEO Sam Altman, come as Anthropic negotiates a $2 billion funding round that would value the company at $60 billion. Amodei disclosed that Anthropic’s revenue multiplied tenfold in 2024.

Amodei distances himself from “AGI” term

Even with his dramatic predictions, Amodei distanced himself from a term for this advanced labor-replacing AI favored by Altman, “artificial general intelligence” (AGI), calling it in a separate CNBC interview from the same event in Switzerland a marketing term.

Instead, he prefers to describe future AI systems as a “country of geniuses in a data center,” he told CNBC. Amodei wrote in an October 2024 essay that such systems would need to be “smarter than a Nobel Prize winner across most relevant fields.”

On Monday, Google announced an additional $1 billion investment in Anthropic, bringing its total commitment to $3 billion. This follows Amazon’s $8 billion investment over the past 18 months. Amazon plans to integrate Claude models into future versions of its Alexa speaker.

Anthropic chief says AI could surpass “almost all humans at almost everything” shortly after 2027 Read More »

amazon’s-rto-delays-exemplify-why-workers-get-so-mad-about-mandates

Amazon’s RTO delays exemplify why workers get so mad about mandates

Concern about RTO planning is underscored by Amazon reportedly lacking enough space for its current in-office policy. Bloomberg said that “in recent interviews, employees complained of working from shared desks, crowded corporate canteens, and a lack of conference rooms for confidential calls or team meetings.”

The publication also pointed to employee displeasure with having to work in an office full-time when other tech firms have more lax policies. This could result in Amazon losing some of its best talent. Per the study from the University of Pittsburgh, Baylor University, The Chinese University of Hong Kong, and Cheung Kong Graduate School of Business researchers, senior, skilled workers are more likely to depart a company over an RTO mandate because they have “more connections with other companies.”

Employees eyeing greener pastures could put Amazon at risk of losing some of its most experienced employees. That also reportedly happened to Apple, Microsoft, and SpaceX following their RTO mandates, per a May study from University of Chicago and University of Michigan researchers (PDF). Following Amazon’s RTO announcement, 73 percent of 2,285 workers that Blind surveyed said they were “considering looking for another job” due to the rule change.

Finally, banning remote work while giving workers a few months to figure out how to adjust resulted in a lot of negative discourse, including Garman reportedly telling workers that if they don’t work well in offices, “that’s okay; there are other companies around.” As the November RTO study put it:

“An RTO announcement can be a big and sudden event that is distasteful to most employees, especially when the decision has not been well communicated, potentially triggering an immediate response of employees searching for and switching to new jobs.”

If Amazon had communicated RTO dates with greater accuracy once office plans were finalized, it could have alleviated some of the drama that followed the announcement and the negative impact that had on employee morale.

For its part, Amazon has instituted a tool for reserving conference rooms, which requires workers to commit to using the space so it’s not wasted, Bloomberg reported.

But with companies now having had years to plot their RTO approaches, employees are expecting more accurate communication and smooth transitions that align with their respective department’s culture. Amazon’s approach missed those marks.

Amazon’s RTO delays exemplify why workers get so mad about mandates Read More »