tim cook

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Apple and OpenAI currently have the most misunderstood partnership in tech

A man talks into a smartphone.

Enlarge / He isn’t using an iPhone, but some people talk to Siri like this.

On Monday, Apple premiered “Apple Intelligence” during a wide-ranging presentation at its annual Worldwide Developers Conference in Cupertino, California. However, the heart of its new tech, an array of Apple-developed AI models, was overshadowed by the announcement of ChatGPT integration into its device operating systems.

Since rumors of the partnership first emerged, we’ve seen confusion on social media about why Apple didn’t develop a cutting-edge GPT-4-like chatbot internally. Despite Apple’s year-long development of its own large language models (LLMs), many perceived the integration of ChatGPT (and opening the door for others, like Google Gemini) as a sign of Apple’s lack of innovation.

“This is really strange. Surely Apple could train a very good competing LLM if they wanted? They’ve had a year,” wrote AI developer Benjamin De Kraker on X. Elon Musk has also been grumbling about the OpenAI deal—and spreading misinformation about it—saying things like, “It’s patently absurd that Apple isn’t smart enough to make their own AI, yet is somehow capable of ensuring that OpenAI will protect your security & privacy!”

While Apple has developed many technologies internally, it has also never been shy about integrating outside tech when necessary in various ways, from acquisitions to built-in clients—in fact, Siri was initially developed by an outside company. But by making a deal with a company like OpenAI, which has been the source of a string of tech controversies recently, it’s understandable that some people don’t understand why Apple made the call—and what it might entail for the privacy of their on-device data.

“Our customers want something with world knowledge some of the time”

While Apple Intelligence largely utilizes its own Apple-developed LLMs, Apple also realized that there may be times when some users want to use what the company considers the current “best” existing LLM—OpenAI’s GPT-4 family. In an interview with The Washington Post, Apple CEO Tim Cook explained the decision to integrate OpenAI first:

“I think they’re a pioneer in the area, and today they have the best model,” he said. “And I think our customers want something with world knowledge some of the time. So we considered everything and everyone. And obviously we’re not stuck on one person forever or something. We’re integrating with other people as well. But they’re first, and I think today it’s because they’re best.”

The proposed benefit of Apple integrating ChatGPT into various experiences within iOS, iPadOS, and macOS is that it allows AI users to access ChatGPT’s capabilities without the need to switch between different apps—either through the Siri interface or through Apple’s integrated “Writing Tools.” Users will also have the option to connect their paid ChatGPT account to access extra features.

As an answer to privacy concerns, Apple says that before any data is sent to ChatGPT, the OS asks for the user’s permission, and the entire ChatGPT experience is optional. According to Apple, requests are not stored by OpenAI, and users’ IP addresses are hidden. Apparently, communication with OpenAI servers happens through API calls similar to using the ChatGPT app on iOS, and there is reportedly no deeper OS integration that might expose user data to OpenAI without the user’s permission.

We can only take Apple’s word for it at the moment, of course, and solid details about Apple’s AI privacy efforts will emerge once security experts get their hands on the new features later this year.

Apple’s history of tech integration

So you’ve seen why Apple chose OpenAI. But why look to outside companies for tech? In some ways, Apple building an external LLM client into its operating systems isn’t too different from what it has previously done with streaming video (the YouTube app on the original iPhone), Internet search (Google search integration), and social media (integrated Twitter and Facebook sharing).

The press has positioned Apple’s recent AI moves as Apple “catching up” with competitors like Google and Microsoft in terms of chatbots and generative AI. But playing it slow and cool has long been part of Apple’s M.O.—not necessarily introducing the bleeding edge of technology but improving existing tech through refinement and giving it a better user interface.

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Apple CEO Tim Cook is Hyping XR Ahead of WWDC

In an interview ahead of Apple’s upcoming Worldwide Developers Conference event, CEO Tim Cook talks about the potential of XR and why elements of it may be “even better than the real world.”

In an interview by GQ’s Zach Baron, Apple CEO Tim Cook explained that he first joined Apple—which at the time was nearly bankrupt—because Steve Jobs convinced him the company could really change the world.

And change the world it has, with products like the iPhone that have fundamentally altered the way much of the world goes about its daily business.

The next shot the company is rumored to take has a chance to do more than change the world—it could change everyday reality itself.

While Apple remains secretive about its plans for an XR device—which is rumored to be revealed at WWDC in June—Cook said in the interview that in some ways the technology could be “even better than the real world.”

“If you think about the technology itself with augmented reality, just to take one side of the AR/VR piece, the idea that you could overlay the physical world with things from the digital world could greatly enhance people’s communication, people’s connection,” Cook told GQ. “It could empower people to achieve things they couldn’t achieve before.”

“We might be able to collaborate on something much easier if we were sitting here brainstorming about it and all of a sudden we could pull up something digitally and both see it and begin to collaborate on it and create with it. And so it’s the idea that there is this environment that may be even better than just the real world—to overlay the virtual world on top of it might be an even better world,” said Cook. “And so this is exciting. If it could accelerate creativity, if it could just help you do things that you do all day long and you didn’t really think about doing them in a different way.”

When prompted about the company’s criticism of Google Glass around the time the device was introduced back in 2013—saying that head-worn devices would feel to invasive—Cook suggests he may have changed his mind on that point.

“My thinking always evolves. Steve [Jobs] taught me well: never to get married to your convictions of yesterday. To always, if presented with something new that says you were wrong, admit it and go forward instead of continuing to hunker down and say why you’re right.”

Just as Apple was skeptical of Google Glass, Cook knows Apple will always be in a similar boat when launching new products.

“Pretty much everything we’ve ever done, there were loads of skeptics with it,” Cook said. “If you do something that’s on the edge, it will always have skeptics.” When entering new markets, Cook said he considers a handful of questions: “Can we make a significant contribution, in some kind of way, something that other people are not doing? Can we own the primary technology? I’m not interested in putting together pieces of somebody else’s stuff. Because we want to control the primary technology. Because we know that’s how you innovate.”

Apple’s WWDC isn’t until June, but the rumor mill is already ramping up. One day Apple is said to be launching its rumored XR product at the event. The next day it’s delayed. And the day after it’s still coming at WWDC. Only one thing is certain at this point: we’ll have to wait until June to find out for sure.

For more about Tim Cook, check out the full interview from GQ.

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