Enlarge/ The Broadcom SoC used in the original 4GB and 8GB Raspberry Pi 5. The 2GB version uses an updated revision with several small but significant benefits.
Raspberry Pi
When Raspberry Pi introduced a new 2GB version of the Raspberry Pi 5 board earlier this month, CEO Eben Upton said that the board would come with a slightly updated version of the board’s Broadcom BCM2712C1 SoC. By removing chip functionality that the Pi 5 didn’t use, the new D0 stepping of the chip would use less silicon, reducing its cost.
Raspberry Pi enthusiast and YouTuber Jeff Geerling has performed some firsthand testing of the 2GB Pi 5. As Upton said, the new board is functionally identical to the older 4GB and 8GB boards, with identical performance (as long as whatever workload you’re running doesn’t benefit from extra RAM, anyway). The new silicon die is also about 33 percent smaller than the old one, which Geerling verified by removing the SoC’s heat spreader to expose the silicon underneath and measuring by hand.
Geerling also demonstrated that the 2GB Pi 5 comes with a couple of unexpected benefits that Upton didn’t mention in his announcement—that the 2GB Pi 5 runs a little cooler and uses a little less power than the 4GB and 8GB editions. The 2GB Pi used just 2.4 W or power at idle and 8.9 W during a CPU stress test, compared to 3.3 W and 9.8 W in the 4GB version. The SoC of the 2GB Pi measured 30° Celsius at idle and 59° under load, compared to 32° and 63° for the 2GB version. Those are all small but significant differences, given that nothing has changed other than the SoC.
As to the exact functionality that was removed from the chip for the 2GB version of the Pi, the company hasn’t gotten specific. But Geerling speculates that it’s mostly related to functionality that’s being handled by the custom RP1 I/O chip—RP1 handles the Ethernet and USB controllers, display interfaces, and GPIO, among other things.
We also don’t know whether the D0 stepping will eventually be used for the 4GB and 8GB versions of the Pi 5 board. Raspberry Pi would likely benefit by standardizing on a single, cheaper chip rather than shipping different steppings on different boards—we’ve asked the company if it has any plans to share on this front, and we will update if we receive a response.
According to a report in The Wall Street Journal, Apple is in talks to invest in OpenAI, the generative AI company whose ChatGPT will feature in future versions of iOS.
If the talks are successful, Apple will join a multi-billion dollar funding round led by Thrive Capital that would value the startup at more than $100 billion.
The report doesn’t say exactly how much Apple would invest, but it does note that it would not be the only participant in this round of funding. For example, Microsoft is expected to invest further, and Bloomberg reports that Nvidia is also considering participating.
Microsoft has already invested $13 billion in OpenAI over the past five years, and it has put OpenAI’s GPT technology at the heart of most of its AI offerings in Windows, Office, Visual Studio, Bing, and other products.
Apple, too, has put OpenAI’s tech in its products—or at least, it will by the end of this year. At its 2024 developer conference earlier this summer, Apple announced a suite of AI features called Apple Intelligence that will only work on the iPhone 15 Pro and later. But there are guardrails and limitations for Apple Intelligence compared to OpenAI’s ChatGPT, so Apple signed a deal to refer user requests that fall outside the scope of Apple Intelligence to ChatGPT inside a future version of iOS 18—kind of like how Siri turns to Google to answer some user queries.
Apple says it plans to add support for other AI chatbots for this in the future, such as Google’s Gemini, but Apple software lead Craig Federighi said the company went with ChatGPT first because “we wanted to start with the best.”
It’s unclear precisely what Apple looks to get out of the investment in OpenAI, but looking at similar past investments by the company offers some clues. Apple typically invests either in suppliers or research teams that are producing technology it plans to include in future devices. For example, it has invested in supply chain partners to build up infrastructure to get iPhones manufactured more quickly and efficiently, and it invested $1 billion in the SoftBank Vision Fund to “speed the development of technologies which may be strategically important to Apple.”
ChatGPT integration is not expected to make it into the initial release of iOS 18 this September, but it will probably come in a smaller software update later in 2024.
Responding to this meme image of a wizard with an orb from the I.C.E. book Middle-earth: Valar and Maiar, Midjourney’s founder joked that the new hardware form factor might be an orb.
I.C.E.
Midjourney, a company best known for its robust AI image-generation tool, has publicly announced that it’s “getting into hardware” and has invited job-seekers to apply to join its new hardware division.
Midjourney founder David Holz previously worked at a hardware company; he was CTO of Leap Motion. A few months ago, he hired Ahmad Abbas, whom he worked with at Leap Motion. Abbas also worked at Apple for five years as a hardware manager working on the Vision Pro headset. His LinkedIn profile now lists his current title as “Head of Hardware, Midjourney.”
Nothing is yet known about what kind of device Midjourney will develop, but that X account has posted numerous tweets today that could give Internet sleuths insight into exactly what its plans are. For example, it posted that the device is “not gonna be a pendant” in the wake of a rash of multiple recent failed pendant-like AI hardware devices.
The company tweeted that it has “multiple efforts in flight” when asked for more details about the device and noted that there are “definitely opportunities for more form factors.”
If you really want to stretch, you can look back to the fact that Holz months ago tweeted, “we will make the orb” in response to a fellow X user joking that someone ought to make a device with a spherical form factor inspired by wizards’ spheres from fantasy stories, like Saruman’s palantír from The Lord of the Rings.
In case it’s not obvious, both Midjourney and Holz have been prolific on X with teases and trolls about it to the point that you probably shouldn’t read too much into anything they’ve said beyond the commitment to produce some kind of hardware.
There’s no timeline, either, so it might be a while before we see what happens. At this point, Midjourney is just one of many companies trying to figure out what AI-driven hardware will look like.
Too often, new tech product or service launches seem like solutions in search of a problem, but not this one: ESPN is launching software that lets you figure out just where you can watch the specific game you want to see amid an overcomplicated web of streaming services, cable channels, and arcane licensing agreements. Every sports fan is all too familiar with today’s convoluted streaming schedules.
Launching today on ESPN.com and the various ESPN mobile and streaming device apps, the new guide offers various views, including one that lists all the sporting events in a single day and a search function, among other things. You can also flag favorite sports or teams to customize those views.
“At the core of Where to Watch is an event database created and managed by the ESPN Stats and Information Group (SIG), which aggregates ESPN and partner data feeds along with originally sourced information and programming details from more than 250 media sources, including television networks and streaming platforms,” ESPN’s press release says.
ESPN previously offered browsable lists of games like this, but it didn’t identify where you could actually watch all the games.
There’s no guarantee that you’ll have access to the services needed to watch the games in the list, though. Those of us who cut the cable cord long ago know that some games—especially those local to your city—are unavailable without cable.
For example, I live within walking distance from Wrigley Field, but because I don’t have cable, I can’t watch most Cubs games on any screens in my home. As a former Angeleno, I follow the Dodgers instead because there are no market blackouts for me watching them all the way from Chicago. The reverse would be true if I were in LA.
Even if you do have cable, many sports are incredibly convoluted when it comes to figuring out where to watch stuff. ESPN Where to Watch could be useful for the new college football season, for example.
Expansion effort
ESPN isn’t the first company to envision this, though. The company to make the most progress up until now was Apple. Apple’s TV device and app was initially meant as a one-stop shop for virtually all streaming video, like a comprehensive 21st-century TV Guide. But with cable companies being difficult to work with and Netflix not participating, Apple never quite made that dream a reality.
It kept trying for sports, though, tying into third-party offerings like the MLB app alongside its own programming to try to make the TV app a place to launch all your games. Apple got pretty close, depending on which sport you’re trying to follow.
ESPN’s app seems a little more promising, as it covers a more comprehensive range of games and goes beyond the TV app’s “what’s happening right now” focus with better search and listings.
ESPN execs have said they hope to start offering more games streaming directly in the app, and if that app becomes the go-to spot thanks to this new guide, it might give the company more leverage with leagues to make that happen.
That could certainly be more convenient for viewers, though there are, of course, downsides to one company having too much influence and leverage in a sport.
Enlarge/ Does Mono fit between the Chilean cab sav and Argentinian malbec, or is it more of an orange, maybe?
Getty Images
Microsoft has donated the Mono Project, an open-source framework that brought its .NET platform to non-Windows systems, to the Wine community. WineHQ will be the steward of the Mono Project upstream code, while Microsoft will encourage Mono-based apps to migrate to its open source .NET framework.
As Microsoft notes on the Mono Project homepage, the last major release of Mono was in July 2019. Mono was “a trailblazer for the .NET platform across many operating systems” and was the first implementation of .NET on Android, iOS, Linux, and other operating systems.
Ximian, Novell, SUSE, Xamarin, Microsoft—now Wine
Mono began as a project of Miguel de Icaza, co-creator of the GNOME desktop. De Icaza led Ximian (originally Helix Code), aiming to bring Microsoft’s then-new .NET platform to Unix-like platforms. Ximian was acquired by Novell in 2003.
By 2011, however, Novell, on its way to being acquired into obsolescence, was not doing much with Mono, and de Icaza started Xamarin to push Mono for Android. Novell (through its SUSE subsidiary) and Xamarin reached an agreement in which Xamarin would take over the IP and customers, using Mono inside Novell/SUSE.
Microsoft open-sourced most of .NET in 2014, then took it further, acquiring Xamarin entirely in 2016, putting Mono under an MIT license, and bundling Xamarin offerings into various open source projects. Mono now exists as a repository that may someday be archived, though Microsoft promises to keep binaries around for at least four years. Those who want to keep using Mono are directed to Microsoft’s “modern fork” of the project inside .NET.
What does this mean for Mono and Wine? Not much at first. Wine, a compatibility layer for Windows apps on POSIX-compliant systems, has already made use of Mono code in fixes and has its own Mono engine. By donating Mono to Wine, Microsoft has, at a minimum, erased the last bit of concern anyone might have had about the company’s control of the project. It’s a very different, open-source-conversant Microsoft making this move, of course, but regardless, it’s a good gesture.
But rather than make Ryzen owners wait for the 24H2 update to come out later this fall (or make them install a beta version of a major OS update), AMD and Microsoft have backported the scheduler improvements to Windows 11 23H2. Users of Ryzen 5000, 7000, and 9000 CPUs can install the KB5041587 update by going to Windows Update in Settings, selecting Advanced Options, and then Optional Updates.
“We expect the performance uplift to be very similar between 24H2 and 23H2 with KB5041587 installed,” an AMD representative told Ars.
In current versions of Windows 11 23H2, the CPU scheduler optimizations are only available using Windows’ built-in Administrator account. The update enables them for typical user accounts, too.
Older AMD CPUs benefit, too
AMD’s messaging has focused mainly on how the 24H2 update (and 23H2 with the KB5041587 update installed) improves Ryzen 9000 performance; across a handful of provided benchmarks, the company says speeds can improve by anything between zero and 13 percent over Windows 11 23H2. There are also benefits for users of CPUs that use the older Zen 4 (Ryzen 7000/8000G) and Zen 3 (Ryzen 5000) architectures, but AMD hasn’t been specific about how much either of these older architectures would improve.
The Hardware Unboxed YouTube channel has done some early game testing with the current builds of the 24H2 update, and there’s good news for Ryzen 7000 CPU owners and less good news for AMD. The channel found that, on average, across dozens of games, average frame rates increased by about 10 percent for a Zen 4-based Ryzen 7 7700X. Ryzen 7 9700X improved more, as AMD said it would, but only by 11 percent. At default settings, the 9700X is only 2 or 3 percent faster than the nearly 2-year-old 7700X in these games, whether you’re running the 24H2 update or not.
This early data suggests that both Ryzen 7000 and Ryzen 5000 owners will see at least a marginal benefit from upgrading to Windows 11 24H2, which is a nice thing to get for free with a software update. But there are caveats. Hardware Unboxed tested for CPU performance strictly in games running at 1080p on a high-end Nvidia GeForce RTX 4090—one of the few scenarios in any modern gaming PC where your CPU might limit your performance before your GPU would. If you play at a higher resolution like 1440p or 4K, your GPU will usually go back to being the bottleneck, and CPU performance improvements won’t be as noticeable.
The update is also taking already-high frame rates and making them even higher; one game went from an average frame rate of 142 FPS to 158 FPS on the 7700X, and from 167 to 181 FPS on the 9700X, for example. Even side by side, it’s an increase that will be difficult for most people to see. Other kinds of workloads may benefit, too—AMD said that the Procyon Office benchmark ran about 6 percent faster under Windows 11 24H2—but we don’t have definitive data on real-world workloads yet.
We wouldn’t expect performance to improve much, if at all, in either heavily multi-threaded workloads where all the CPU cores are actively engaged at once or in exclusively single-threaded workloads that run continuously on a single-core. AMD’s numbers for both single- and multi-threaded versions of the Cinebench benchmark, which simulates these kinds of workloads, were exactly the same in Windows 11 23H2 and 24H2 for Ryzen 9000.
Finally, it’s worth noting that the Ryzen 7 9700X was held back quite a bit by its new, lower 65 W TDP in our testing, compared to the 105 W TDP of the Ryzen 7 7700X. Both CPUs performed similarly in games Hardware Unboxed tested, both before and after the 24H2 update. But the 9700X is still the cooler and more efficient chip, and it’s capable of higher speeds if you either set its TDP to 105 W manually or use features like Precision Boost Overdrive to adjust its power limits. How both CPUs perform out of the box is important, but comparing the 9700X to the 7700X at stock settings is a worst-case scenario for Ryzen 9000’s generation-over-generation performance increases.
Windows 11 24H2: Coming soon but available now
Microsoft has disclosed a few details of the underpinnings of the 24H2 update, which looks the same as older Windows 11 releases but includes a new compiler, a new kernel, and a new scheduler under the hood. Microsoft talked about these specifically in the context of improving Arm CPU performance and the speed of translated x86 apps because it was gearing up to push Microsoft Surface devices and other Copilot+ PCs with new Qualcomm Snapdragon chips in them. Still, we’ll hopefully see some subtle benefits for other CPU architectures, too.
The 24H2 update is still technically a preview, available via Microsoft’s Windows Insider Release Preview channel. Users can either download it from Windows Update or as an ISO file if they want to make a USB installer to upgrade multiple systems. But Microsoft and PC OEMs have been shipping the 24H2 update on the Surfaces and other PCs for weeks now, and you shouldn’t have many problems with it in day-to-day use at this point. For those who would rather wait, the update should begin rolling out to the general public this fall.
Enlarge/ A Samsung representative demonstrating Tizen OS in February.
Samsung
Samsung will provide operating system updates for its newer TVs for at least seven years, the company announced last week. The updates will first apply to some TVs released in 2023 and TVs released in March 2024.
According to Business Korea, Samsung made the announcement regarding the Tizen OS at the Digital Research Lab of Samsung Electronics’ Suwon Campus in Gyeonggi Province. As spotted by FlatPanelsHD, the announcement follows previously announced plans from Samsung to provide seven years of software updates for the Galaxy S24 smartphone series.
Per Korea Economic Daily, speaking at last week’s event, Samsung Electronics’ president of the Visual Display Business Division, Yoon Seok-Yoon, said: “With the seven-year free upgrade of Tizen applied to AI TVs, we will widen the gap in market share with Chinese companies.”
Samsung is the biggest smart TV seller in the world, but rival companies from China are close behind. According to numbers from Omdia, Samsung’s TV market share (based on units shipped) declined from 20.3 percent in Q1 2023 to 18.8 percent in Q1 2024. Market share for Chinese brand TCL, meanwhile, increased from 9.8 percent to 11.6 percent (LG’s market share was about flat at 11.8 percent in Q1 2024).
Market competition has gotten so fierce that the South Korean government reportedly pushed rivals Samsung and LG to cooperate so that they could stay competitive. This has resulted in Samsung selling TVs that use OLED panels made by LG Display.
Samsung hasn’t provided a specific list of each model guaranteed to receive seven years of updates. However, the company’s announcement suggests the news will apply to TVs with AI-based features that came out in the aforementioned release window. (Samsung has been pushing the term “AI TVs” lately and also says building AI features is also a way for it to compete against Chinese brands.)
A step in the right direction
Samsung’s upgrades commitment comes amid growing concern about e-waste and expensive products suddenly no longer getting software updates, resulting in bricked, slowly operating, or buggy experiences.
Research suggests that the average TV lasts about seven years. However, as UK consumer advocacy group Which? has found, the average TV brand offers software updates for less than seven years. With Samsung being the world’s biggest TV brand, offering longer-term software support could encourage more in the industry to do the same. It could also help users keep their devices for longer. Samsung’s seven-year commitment is longer than what LG recently announced it would offer, which is four OS updates over five years (you can see LG’s webOS update plan here).
However, other TV hardware companies are doing better. Apple has provided updates for its first Apple TV since 2015, FlatPanelsHD pointed out, while Roku’s still providing OS updates to Roku OS-based TVs released in 2014. However, in general, TV OEMs and streaming device makers could make it easier for prospective buyers to know how long a device will continue getting software updates before they buy it.
Apple’s next product announcement event is happening on September 9 at 1 pm ET, the company announced today. While most of Apple’s products are updated irregularly, Apple has reliably launched next-generation iPhones every September since the iPhone 5 was announced in 2012. This year, we expect new iPhone 16 and iPhone 16 Pro models.
The most reliable rumors about Apple’s next-gen iPhones (gathered here by MacRumors for your convenience) point to mostly iterative improvements to the current versions: marginally larger screens for the Pro phones, an Action Button and a rearranged camera bump for the non-Pro phones, and improved processors for each. Notably, both phones should be compatible with the first wave of Apple Intelligence AI features; as of this writing, the iPhone 15 Pro is the only iPhone that will support Apple Intelligence when it launches.
Apple also usually announces new Apple Watches at its September events. Updated Apple TV boxes are also occasionally unveiled, though Apple’s streaming box is updated more sporadically than most of its other products. We’re also due to get the first wave of M4 Macs at some point soon, including refreshed MacBook Pros and a newly redesigned Mac mini. But Apple often holds Mac launches for a separate event sometime in October or November, so don’t be surprised if the Mac goes unmentioned on September 9.
Whatever else Apple announces, the company is relatively unlikely to mention the iPad. Apple overhauled its entire iPad lineup in May, releasing new iPad Pro and iPad Air models, dropping the price of the 10th-generation iPad to $349 and totally discontinuing the aging 9th-gen iPad (also the last iPad to include a Lightning port, Home button, or headphone jack).
We’d also expect to get a release date for the public releases of all the new software versions Apple announces at WWDC in June: iOS 18, iPadOS 18, macOS 15 Sequoia, and new releases of watchOS, tvOS, and the HomePod operating system. But we already know that some of the Apple Intelligence features won’t launch until the iOS/iPadOS 18.1 and macOS 15.1 updates later in the year.
On the left is Screen B, on the right is Screen A.
Scharon Harding
The closed laptop’s lid.
Scharon Harding
Opening the lid reveals the underside of Screen B, which is on top of Screen A.
Scharon Harding
Screen B wraps around and snaps onto the computer’s lid.
Scharon Harding
A left-profile view.
Scharon Harding
A top-down view of the hinge with the secondary screen wrapped around to the back.
Scharon Harding
As I write this article on the AceMagic X1, two things stand out most. The first is its convenience—being able to write on one screen and view specs and information about the laptop and a chat window on a second integrated screen. The second is that with each aggressive keypress, that convenient secondary screen is jiggling just enough to distract me and rattle my nerves.
I often use sleek, small-screened ultralight laptops, so I find dual-screen laptops intriguing. The dual-screen laptops I’ve used up until this point have come with a huge caveat, though: no integrated keyboard. That’s what makes AceMagic’s X1 stand out to me. Not only does its secondary screen swing out from the system horizontally (instead of vertically), but the laptop manages to include two 13-inch screens and a traditional keyboard and touchpad.
But the somewhat precarious way that Screen B hangs off the left side of Screen A, floating above my tabletop, proves that even an integrated keyboard can’t resolve all the limitations of dual-screen laptop designs.
Some background
Specs at a glance: AceMagic X1 (as reviewed)
Screen
2x 14-inch 1920×1080 IPS
OS
Windows 11 Home
CPU
Intel Core i7-1255U (13th Gen SKU coming soon, an AceMagic rep told me)
For the unfamiliar, AceMagic is a PC brand owned by Chinese company Shenzhen Shanminheng Technology Co., Ltd. AceMagic sells other laptops besides the X1. But if you know AceMagic, it’s probably because of their Mini PCs—or because of the malware that was discovered inside of some of its Mini PCs (AceMagic has responded to this).
With this recent history in mind, what makes the X1 most interesting isn’t its specs or benchmark results, but rather one of the most distinct and clever approaches to giving laptop users extra screen space.
How the screens work
The X1 has two separate 14-inch IPS non-touch screens, each with 1920×1080 resolution. This differs from other dual-screen laptops on the market. For example, Lenovo’s Yoga Book 9i has two 13.3-inch OLED touchscreens with 2880×1800 resolution in each screen.
Enlarge/ Pictured is the Yoga Book 9i with its Bluetooth keyboard detached.
Scharon Harding
The Yoga 9i—and virtually every other laptop with two laptop-sized screens—uses a clamshell laptop form factor but with the keyboard/touchpad replaced with a screen. They come with detachable Bluetooth keyboards that inevitably have shallow keys. But using the X1 feels more like using a normal clamshell, down to the tactile keyboard. AceMagic (along with Windows 11’s Snap layouts) simplifies use of the dual screens and makes good use of the X1’s deck, with features for controlling which of the two screens is on.
Enlarge/ The deck’s buttons make the PC display on Screen A only, on Screen B only, Screen A and B as extended displays, or duplicating the displays.
Scharon Harding
Getting to any display, though, requires opening the lid and then opening Screen B, which is folded on top of Screen A like a book cover. Once you flip the secondary screen out to the left, you can use one screen or both screens, divided by a striking hinge system.
The hinge supports up to 360-degree movement, meaning the secondary screen can flip all the way back, like the cover of a spiral notebook, and snap onto the back of the lid, allowing someone behind the laptop to view it.
Here’s the Keyboard control panel from Windows NT 4.0.
Andrew Cunningham
Aside from some updated Windows Vista-era icons, the design of the modern Keyboards panel is identical.
Andrew Cunningham
The Mouse Pointers panel in Windows NT 4.
Andrew Cunningham
Again, Windows 11 hews remarkably close to the old NT-era design.
Andrew Cunningham
The Date & Time control panel from NT 4.
Andrew Cunningham
Dig a couple of menus down, and you’ll find a version of Date & Time that still looks a lot like its NT counterpart.
Andrew Cunningham
With an operating system as old as Windows, what Microsoft decides to remove is often just as (if not more) newsworthy as what it is trying to add. You may or may not care about new AI-themed MS Paint additions or the soon-to-be-reborn Recall feature, but you’ve almost certainly interacted with one of Windows’ Control Panel applets at some point in the last 39 years. And according to a note buried on Microsoft’s support site, those Control Panels’ days may be numbered (emphasis ours):
“The Control Panel is a feature that’s been part of Windows for a long time. It provides a centralized location to view and manipulate system settings and controls,” the support page explains. “Through a series of applets, you can adjust various options ranging from system time and date to hardware settings, network configurations, and more. The Control Panel is in the process of being deprecated in favor of the Settings app, which offers a more modern and streamlined experience.“
This won’t be news to anyone who has followed Windows’ development over the last decade. The Settings app was initially introduced in Windows 8 in 2012 as a touchscreen-friendly alternative for some of the Control Panel applets, but during the Windows 10 era it began picking up more and more Control Panel settings, and by the time Windows 11 rolled around it was full-featured enough to serve as a complete Control Panel replacement most of the time, with a handful of exceptions made for especially obscure changes (and those who simply prefer the Old Ways).
But while individual Control Panel applets have disappeared over the years—the Displays panel, the Add/Remove Programs screen, panels for deprecated features like Homegroups—Microsoft’s note suggests that the rest of the applets may disappear en masse in some future Windows update. That said, for now, there’s nothing that’s changing in Windows. Even the upcoming 24H2 update still has all the old Control Panels in it, and the gap between “deprecated” and “removed” can span years.
What’s incredible about some of the Control Panels at this point is how far back some of their designs go. You’re never more than a double-click away from some piece of UI that has been essentially exactly the same since 1996’s Windows NT 4.0, when Microsoft’s more-stable NT operating system was refreshed with the same user interface as Windows 95 (modern Windows versions descend from NT, and not 95 or 98). The Control Panel idea is even older, dating all the way back to Windows 1.0 in 1985.
Most of the current Control Panel designs and iconography settled down back in Windows Vista and Windows 7 in 2006 and 2009, which explains why so many of the panels still feature the rounded, glassy look that defines those versions of the operating system (check out the way the clock looks in our screenshots above). It’s one of the few areas of the operating system that hasn’t been spruced up for Windows 11, which is otherwise probably Microsoft’s most cohesive Windows design since 95 and NT 4.0; even old apps like Paint and Notepad have gotten facelifts, while other Windows 7-era holdovers like WordPad have been put out to pasture.
In September of 2023, Amazon announced the Echo Show 8 Photos Edition. It looked just like the regular Echo Show 8 smart display/speaker but cost $10 more. Why? Because of its ability to show photos on the home screen for as long as you want—if you signed up for a $2 monthly subscription to Amazon’s PhotosPlus. Now, about a year after releasing the Echo Show 8 Photos Edition, Amazon is announcing that it’s discontinuing PhotosPlus. That means Echo Show 8 Photos Edition users will be forced to see ads instead of their beloved pics.
As per The Verge yesterday, Amazon started sending PhotosPlus subscribers emails saying that it will automatically cancel all PhotosPlus subscriptions on September 12 and will stop supporting PhotosPlus as of September 23. PhotosPlus, per Amazon’s message, “makes photos the primary home screen content you see on your Echo Show 8 and includes 25 GB of storage with Amazon Photos,” Amazon’s online photo storage offering. Users can continue using the 25GB of Amazon Photos storage after September.
However, users will no longer be able to make photos the indefinite home screen on the Alexa gadget. After September, their devices will no longer have the “photo-forward mode” that Amazon advertised for the Echo Show 8 Photos Edition. The photo-forward mode, per Amazon, let people make “selected personal photos the primary rotating content on the ambient screen” (photos rotated every 30 seconds). Now, Echo Show 8 Photo Editions will work like a regular Echo Show 8 and default to showing ads and promotions after three hours.
“The end of my Echo Show 8”
Amazon never explained why owners of the standard Echo Show 8 couldn’t use PhotosPlus or the photo-forward mode. The devices looked identical. It’s possible that the Photos Edition used extra hardware, but it’s likely that the Photos Edition’s $10 premium was meant to offset the lost ad revenue.
But now people who bought into the Photos Edition could feel like the victims of a bait-and-switch. After paying $10 extra to get a device capable of displaying photos indefinitely instead of ads, they’ll be forced into the same user experience as the cheaper Echo Show 8.
“I really have zero interest in keeping it if it’s going to show ads all day,” Reddit user Misschiff0 said in response to the news. “Sadly, this is the end of my Echo Show 8.”
Other apparent customers have discussed abandoning the Echo line entirely in response to the changes. As Reddit user Raybreezer wrote:
I’m dying for a replacement smart home speaker with a screen that’s not Google. Every day I hate the echo [sic] line more and more.
PhotosPlus was always a tough sell
Amazon may make more money selling ads than it has selling PhotosPlus subscriptions and relevant hardware. It was always somewhat peculiar that PhotosPlus only applied to one Amazon device. Amazon might have been considering extending PhotosPlus to other devices but didn’t get enough interest or money from the venture. Getting people to pay monthly for a feature that some would argue the gadget should already support out of the box seems difficult.
Amazon spokesperson Courtney Ramirez told The Verge that Amazon discontinued the Echo Show 8 Photos Edition in March, noting that Amazon regularly evaluates “products and services based on customer feedback” and that users can still get their Echo Show 8 Photos Editions to show photos.
But it’s hard to overlook Amazon discontinuing a product after about only six months and then bricking the device’s exclusive feature only a year after release. The short-lived Echo Show 8 Photos Edition and PhotosPlus service are joining Amazon’s graveyard of gadgets, which include the discontinued Astro business robot, Just Walk Out, Amazon Glow, Fire Phone, Dash buttons, and the Amazon Smart Oven.
Amazon’s quick discontinuation of the smart display and PhotosPlus is emblematic of its struggles to find a lucrative purpose and significant revenue source for Alexa-powered devices. Reports have claimed that Alexa went without a profit timeline for years and has cost Amazon tens of billions of dollars.
Amazon is banking on the upcoming generative AI version of Alexa being so good that people will pay a subscription fee to use it. But with tough competition, generative AI implementations varying in accuracy and relevance, and some consumers already turned off by consumer gadgets’ AI marketing hype, it’ll be hard for Amazon to turn things around. A premium-priced Alexa device losing its main feature after a year doesn’t instill confidence in future Amazon products either.
Owners of the $1,695 Snoo “smart” bassinet like to gather in forums like Reddit’s r/snoolife to swap tracking graphs of their children’s sleep patterns. But they also like to complain about Happiest Baby, the company behind the Snoo. That’s because Happiest Baby this summer added a $20 monthly subscription fee to several of the Snoo’s “premium features,” which are controlled by a smartphone app.
Those who bought their Snoo from an “authorized” retailer before July 15, 2024, get the premium features free for nine months. No problem!
But those who bought their Snoo from an unauthorized retailer—that is, got it used—can “enjoy all the fun and benefits of our premium App features—for FREE—until July 15, 2024,” the company announced in its fine print. After that date, premium features went away; the only option for premium feature access on used Snoos now is to cough up $20 each month, atop the $600–$1,000 already spent on the device.
Because the Snoo is so [fabulously|ludicrously|incandescently] expensive, and because a bassinet is used only for those first few months while a newborn [learns to sleep|bawls its head off at least six times a night], and because having a new baby can be [expensive|extremely expensive], many [new parents|sleep-deprived zombies] seek out a non-new Snoo. And the parents are not happy about this new subscription fee. Says one Reddit user:
Just saying. This is bullshit. The current owners and users of Snoo should have been grandfathered in and continue to have access to basic feature like motion lock (the one I use most) and future new accounts should get a clear notification that without paying $20/mo they’re just buying a $2,000 basket.
Time to review bomb their app.
Dazed and confused
The Snoo works by rocking the bassinet at different levels while tracking the baby’s sleep level, and it can do things like simulate a car ride or offer gentle motion when a baby wakes at night. The idea is that the baby and parents both sleep more.
Basic features of the Snoo work for everyone, even those who purchased used devices, but the premium package includes things like the aforementioned “car ride mode,” responsiveness settings, weaning mode (to get ready for a crib), sleep tracking and logging, a “level lock,” and “sleepytime sounds.” In other words, the premium sub includes some pretty basic functionality that most Snoo owners want. (A common online complaint, in fact, is that the “premium” features are quite basic for a smart device like this.)
Many of the angriest online comments appear to get the actual details of the new subscription wrong, especially the fact that new Snoo purchasers do still get the premium features for free (well, for nine months).
But that’s part of the problem with these sorts of sudden business model changes—the details are confusing! Customers buy an expensive piece of hardware, hoping to placate a squalling child, and then find that in addition to a squalling child and a lot of cash out of pocket, they have to think about email addresses and online accounts and subscription fees and whether they bought a device new or used and if today is before or after July 15. Just rock the crying baby, smart bassinet!
In addition, whatever its legality, charging for features that used to be free can often feel like an injustice, leading even mild-mannered Snoo owners to take the above Redditor’s advice and start “review bombing” Happiest Baby’s apps.
On the Google Play Store, for instance, Happiest Baby’s smartphone app is currently down to 1.4 stars. Most of the recent reviews are one-star complaints that say things like:
When we first got our Snoo, the app was free and it worked properly. 5 months later you now charge to access the log (and other features) that were free. And now the app is glitching all the time too! Every time we go to turn it on, we have to reset the app first and then it’ll comment. Glad we only have 1 month left. I LOVE the snoo. It has been a savior. But the decision to charge for most of the app features out of no where was shameful. Even wean mode? That’s bull.
Or:
This app used to be great. But then they took many of the more important features and locked them behind a “Premium” subscription of $20/month, which is ridiculous. And just in case Happiest Baby tries to “clarify”, yes, the free version has several features. But that doesn’t change the fact that all of those “Premium” features USED TO BE FREE. It is purely a way to try and get more money out of parents who are just trying to do what is best for their kids.
Angry parents have also gone to the Better Business Bureau (BBB) to leave complaints about Happiest Baby, which currently has one out of five stars and is rated an “F.”
