Policy

female-ex-exec-told-she-lacked-“docility-and-meekness”-sues-tiktok

Female ex-exec told she lacked “docility and meekness” sues TikTok

Female ex-exec told she lacked “docility and meekness” sues TikTok

One of TikTok’s senior-most female executives, Katie Ellen Puris, is suing TikTok and its owner ByteDance, alleging wrongful termination based on age and sex discrimination.

In her complaint filed Thursday, Puris accused ByteDance chairman Lidong Zhang of aggressively forcing her out of the company because she “lacked the docility and meekness specifically required of female employees.” She also alleged experiencing retaliation after reporting sexual harassment to the company.

Puris joined TikTok in December 2019 as managing director and US head of business marketing. Previously, she’d led global marketing initiatives for Google and Facebook. TikTok appeared to value this experience and promoted her within two months to lead its global business marketing team. In this role, she launched TikTok for Business and meaningfully shaped how businesses interact with the platform.

Amid this success, Puris allegedly discovered that she had a target on her back.

According to her complaint, by early 2021, Beijing-based ByteDance executives, including Zhang, “began reasserting more control over TikTok’s day-to-day operations.” These executives, Puris said, required bi-monthly meetings with senior executives to report on their teams’ progress in hitting company targets.

“Despite its attempts to appear independent, TikTok’s day-to-day management and business decisions came directly from ByteDance’s top-level management in China,” Puris’ complaint alleged.

During one of these bi-monthly meetings, Puris met Zhang for the first time during a presentation where she “celebrated her team’s successes and achievements.” Allegedly, Zhang was put off by Puris’ presentation because “women should always remain humble and express modesty.”

“Essentially, Lidong Zhang believes women should be quiet,” Puris’ complaint alleged.

Puris believes that because she “did not fit that stereotypical gender mold,” Zhang refused to ever meet with her again and placed her on a “kill list” of employees who he wanted terminated.

According to Puris, Zhang began pressuring her supervisors to review her performance negatively. He allegedly cast a wide net and sought negative comments from employees whom Puris rarely worked with. His alleged “animosity” was so evident that one of Puris’ supervisors allegedly sought to protect her by removing her from Zhang’s oversight.

At the same time, Puris, who was approaching 50, alleged that other executives “made it clear” that they would prefer to hire “hungry” younger, less experienced workers “believed to be more innovative and pliable” and “desperate for approval” than older workers like Puris. She claimed that a supervisor regularly referenced her age during performance reviews that became increasingly negative and without clear feedback or comments substantiating her poor reviews. Requests for feedback were repeatedly rejected.

Puris’ efforts to report alleged age and sex discrimination did not result in corrective action, her complaint said. Even when a TikTok advertising partner allegedly drunkenly sexually harassed her at an off-site event, Puris alleged that her complaints were not taken seriously. Puris said that TikTok continued inviting the advertising partner to events, causing her to withdraw from attending.

Rather than sincerely investigate her complaints, Puris’ complaint said that “after Ms. Puris made protected complaints, her team was substantially reduced, she received a devastatingly low-performance review, she was denied her annual bonus, she was moved out of her position, and she was ultimately unlawfully terminated.”

Female ex-exec told she lacked “docility and meekness” sues TikTok Read More »

over-a-decade-later,-climate-scientist-prevails-in-libel-case

Over a decade later, climate scientist prevails in libel case

What a long, strange trip it’s been —

But the case is not entirely over, as he plans to go after the publishers again.

Image of a middle-aged male speaking into a microphone against a dark backdrop.

Enlarge / Climate scientist Michael Mann.

This is a story I had sporadically wondered whether I’d ever have the chance to write. Over a decade ago, I covered a lawsuit filed by climate scientist Michael Mann, who finally had enough of being dragged through the mud online. When two authors accused him of fraud and compared his academic position to that of a convicted child molester, he sued for defamation.

Mann was considered a public figure, which makes winning defamation cases extremely challenging. But his case was based on the fact that multiple institutions on two different continents had scrutinized his work and found no hint of scientific malpractice—thus, he argued, that anyone who accused him of fraud was acting with reckless disregard for the truth.

Over the ensuing decade, the case was narrowed, decisions were appealed, and long periods went by without any apparent movement. But recently, amazingly, the case finally went to trial, and a jury rendered a verdict yesterday: Mann is entitled to damages from the writers. Even if you don’t care about the case, it’s worth reflecting on how much has changed since it was first filed.

The suit

The piece that started the whole mess was posted on the blog of a free market think tank called the Competitive Enterprise Institute. In it, Rand Simberg accused Mann of manipulating data and compared the investigations at Penn State (where he was faculty at the time) to the university’s lack of interest in pursuing investigations of one of its football coaches who was convicted of molesting children. A few days later, a second author, Mark Steyn, echoed those accusations at the publication National Review.

Mann’s case was based on the accusations of fraud in those pieces. He had been a target for years after he published work showing that the recent warming was unprecedented in the last few thousand years. This graph, known as the “hockey stick” due to its sudden swerve upwards, later graced the cover of an IPCC climate report. The pieces were also published just a few years after a large trove of emails from climate scientists were obtained illicitly from the servers of a research institution, leading to widespread accusations of misconduct against climate scientists.

Out of the public eye were a large number of investigations, both by the schools involved and the governments that funded the researchers, all of which cleared those involved, including Mann. But Simberg and Steyn were part of a large collection of writers and bloggers who were convinced that Mann (and by extension, all of modern climate science) had to be wrong. So they assumed—and in Simberg and Steyn’s case, wrote—that the investigations were simply whitewashes.

Mann’s suit alleged the exact opposite: that, by accusing him of fraud despite these investigations, the two authors showed a reckless disregard for truth. That would be enough to hold them responsible for defamation despite the fact that Mann was a public figure. The authors’ defense was largely focused on the fact that they genuinely believed their own opinions and so should be free to express them under the First Amendment.

In essence, the case came down to whether people who appear to be incapable of incorporating evidence into their opinions should still be able to voice those opinions without consequences, even if doing so has consequences for others.

Victory at last-ish

In the end, the jury decided they did not. And their damage awards suggest that they understood the present circumstances quite well. For starters, the compensatory damages awarded to Mann for the defamation itself were minimal: one dollar each from Simberg and Steyn. While Mann alleged he lost grants and suffered public scorn due to the columns, he’s since become a successful book author and received a tenured chair at the University of Pennsylvania, where he now heads its Center for Science, Sustainability, and the Media.

But the suit also sought punitive damages to discourage future behavior of the sort. Here, there was a dramatic split. Simberg, who now tends to write about politics rather than science and presents himself as a space policy expert, was placed on the hook for just $1,000. Steyn, who is still actively fighting the climate wars and hosts a continued attack on Mann on his website, was told to pay Mann $1 million.

That said, the suit’s not over yet. Steyn has suggested that there are grounds to appeal the monetary award, while Mann has indicated that he will appeal the decision that had terminated his case against the Competitive Enterprise Institute and National Review. So, check back in another decade and we may have another decision.

Over a decade later, climate scientist prevails in libel case Read More »

reddit-beats-film-industry-again,-won’t-have-to-reveal-pirates’-ip-addresses

Reddit beats film industry again, won’t have to reveal pirates’ IP addresses

The Reddit logo displayed on a smartphone; a laptop is seen in the photo's background.

Getty Images | NurPhoto

Movie companies have lost a third attempt to unmask Reddit users who posted comments discussing piracy. In an order on Wednesday, the US District Court for the Northern District of California rejected movie copyright holders’ demand for seven years’ worth of “IP address log information” on six Reddit users.

In a motion to compel that was filed last month, movie companies Voltage Holdings and Screen Media Ventures argued that “Reddit users do not have a recognized privacy interest in their IP addresses.” But in Wednesday’s ruling, US Magistrate Judge Thomas Hixson said, “The Court finds no reason to believe provision of an IP address is not unmasking subject to First Amendment scrutiny.”

Voltage Holdings and Screen Media Ventures previously sued the Internet service provider Frontier Communications, alleging that it is liable for its users’ copyright infringement. Seeking evidence for that case, the movie companies subpoenaed Reddit in an attempt to prove that Frontier has no meaningful policy for terminating repeat copyright infringers and that this lack of enforcement drew customers to Frontier’s service.

“Reddit argues the Court should deny the motion because it is an unmasking subpoena, targeting a potential witness rather than a potential defendant, and is therefore subjected to First Amendment scrutiny,” Hixson’s order noted. Reddit also argued that the evidence sought by movie companies can be obtained instead from Frontier and from Frontier subscribers.

Hixson’s order, which was previously reported by Torrent Freak, said that courts use a “higher standard for unmasking a non-party witness” than for potential defendants because “litigation can often continue without interfering with a non-party witness’s First Amendment right to anonymity.”

Reddit can protect First Amendment rights of users

The ruling is similar to previous ones in which the same court denied movie-industry attempts to unmask Reddit users. The fact that movie companies only sought IP addresses instead of names this time around wasn’t enough to sway the court.

The previous cases are being called Reddit I and Reddit II. Voltage Holdings was one of the copyright holders involved in Reddit I, while both Voltage Holdings and Screen Media Ventures were involved in Reddit II.

Hixson referred to the prior cases in this week’s ruling, saying the third is similar in part because the “court adjudicating the copyright litigation has already ruled [the movie companies] can obtain identifying information from Frontier for IP addresses known to have pirated using Frontier’s network.” As in the previous cases, the movie companies “cannot show that the information they seek here is unavailable from other sources,” Hixson wrote.

Voltage Holdings and Screen Media Ventures cited Reddit posts in which users say that Frontier didn’t terminate their Internet service despite sending many copyright infringement notices about torrent downloads. One of the users wrote, “I got a total of 44 emails from frontier about downloading torrents and that it could terminate service. They haven’t yet. And I kinda feel like if they didn’t do it after 44 emails. That they won’t… .”

The movie companies argued that getting these Reddit users’ IP addresses is relevant and proportional to the needs of the case because the comments support the allegation “that the ability to pirate content efficiently without any consequences is a draw for becoming a Frontier subscriber… and that Frontier does not have an effective policy for terminating repeat infringers.”

But Reddit has the right to refuse to provide that information, Hixson decided. “The Ninth Circuit has recognized that Internet platforms can assert the First Amendment rights of their users, based on the close relationship between the platform and its users and the ‘genuine obstacles’ users face in asserting their rights to anonymity,” Hixson wrote.

Reddit beats film industry again, won’t have to reveal pirates’ IP addresses Read More »

these-states-are-basically-begging-you-to-get-a-heat-pump

These states are basically begging you to get a heat pump

feel the heat —

Nine states are teaming up to accelerate adoption of this climate-friendly device.

Thermal imaging of two heat pumps and fan units, showing red and orange areas with elevated temperatures.

Death is coming for the old-school gas furnace—and its killer is the humble heat pump. They’re already outselling gas furnaces in the US, and now a coalition of states has signed an agreement to supercharge the gas-to-electric transition by making it as cheap and easy as possible for their residents to switch.

Nine states have signed a memorandum of understanding that says that heat pumps should make up at least 65 percent of residential heating, air conditioning, and water-heating shipments by 2030. (“Shipments” here means systems manufactured, a proxy for how many are actually sold.) By 2040, these states—California, Colorado, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, and Rhode Island—are aiming for 90 percent of those shipments to be heat pumps.

“It’s a really strong signal from states that they’re committed to accelerating this transition to zero-emissions residential buildings,” says Emily Levin, senior policy adviser at the Northeast States for Coordinated Air Use Management (NESCAUM), an association of air-quality agencies, which facilitated the agreement. The states will collaborate, for instance, in pursuing federal funding, developing standards for the rollout of heat pumps, and laying out an overarching plan “with priority actions to support widespread electrification of residential buildings.”

Instead of burning planet-warming natural gas, a heat pump warms a building by transferring heat from the outdoor air into the interior space. Run it in the opposite direction, and it can cool the inside of a building—a heat pump is both a heater and AC unit. Because the system is electric, it can run off a grid increasingly powered by renewables like wind and solar. Even if you have to run a heat pump with electricity from fossil-fuel power plants, it’s much more efficient than a furnace, because it’s moving heat instead of creating it.

A heat pump can save an average American household over $550 a year, according to one estimate. They’ve gotten so efficient that even when it’s freezing out, they can still extract warmth from the air to heat a home. You can even install a heat pump system that also warms your water. “We really need consumers to move away from dirty to clean heat, and we really want to get the message out that heat pumps are really the way to go,” says Serena McIlwain, Maryland’s secretary of the environment. “We have homeowners who are getting ready to replace their furnaces, and if they’re not aware, they are not going to replace it with a heat pump.”

The coalition’s announcement comes just months after the federal government doubled down on its own commitment to heat pumps, announcing $169 million in funding for the domestic production of the systems. That money comes from 2022’s Inflation Reduction Act, which also provides an American household with thousands of dollars in rebates or tax credits to switch to a heat pump.

These states are aiming to further collaborate with those heat pump manufacturers by tracking sales and overall progress, sending a signal to the industry to ramp up production to meet the ensuing demand. They’ll also collaborate with each other on research and generally share information, working toward the best strategies for realizing the transition from gas to electric. Basically, they’re pursuing a sort of standardization of the policies and regulations for getting more heat pumps built, bought, and installed, which other states outside of the coalition might eventually tap into.

“A consistent approach between states helps to ease the market transition,” says Matt Casale, senior manager of appliance standards at the Building Decarbonization Coalition, which is collaborating with the Northeast States for Coordinated Air Use Management. “There are all of these manufacturers, and all of these contractors, all along the supply chain, trying to plan out their next several years. They want to know: What is it going to look like?”

There’s also the less-talked-about challenge of the green energy revolution: training enough technicians to actually install the heat pumps. To that end, the memorandum calls for workforce development and contractor training. “If we’re pushing heat pumps and more installations, and we don’t have enough electricians to do the job, we’re not going to meet the goal—period,” says McIlwain. “We do need to put a lot of money and energy and resources into making sure that we have the workforce available to do it.”

In addition to the technicians working with the systems, the country needs way more electricians to retrofit homes to go fully electric beyond heat pumps, with solar panels and induction stoves and home batteries. To help there, last year the White House announced the formation of the American Climate Corps, which aims to put more than 20,000 people to work in clean energy and overall climate resilience.

With states collaborating like this on heat pumps, the idea is to lift the device from an obscure technology cherished by climate nerds into ubiquity, for the good of consumers and the planet. “We need to be sending these unmistakable signals to the marketplace that heat pumps and zero-emission homes are the future,” says Casale. “This agreement between this many states really sets the stage for doing that.”

This story originally appeared on wired.com.

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some-calif.-cops-still-sharing-license-plate-info-with-anti-abortion-states

Some Calif. cops still sharing license plate info with anti-abortion states

Some Calif. cops still sharing license plate info with anti-abortion states

Dozens of California police agencies are still sharing automated license plate reader (ALPR) data with out-of-state authorities without a warrant, the Electronic Frontier Foundation has revealed. This is occurring despite guidance issued by State Attorney General Rob Bonta last year.

Clarifying a state law that limits state public agencies to sharing ALPR data only with other public agencies, Bonta’s guidance pointed out that “importantly,” the law’s definition of “public agency” “does not include out-of-state or federal law enforcement agencies.”

Bonta’s guidance came after EFF uncovered more than 70 California law enforcement agencies sharing ALPR data with cops in other states, including anti-abortion states. After Bonta clarified the statute, approximately half of these agencies told EFF that they updated their practices to fall in line with Bonta’s reading of the law. Some states could not verify that the practice had ended yet, though.

In a letter to Bonta, EFF praised the guidance as protecting Californians’ privacy but also flagged more than 30 police agencies that either expressly rejected Bonta’s guidance or else refused to confirm that they’ve stopped sharing data with out-of-state authorities. EFF staff attorney Jennifer Pinsof told Ars that it’s likely that additional agencies are also failing to comply, such as agencies that EFF never contacted or that recently acquired ALPR technology.

“We think it is very likely other agencies in the state remain out of compliance with the law,” EFF’s letter said.

EFF is hoping that making Bonta aware of the ongoing non-compliance will end sharing of highly sensitive location data with police agencies in states that do not provide as many privacy protections as California does. If Bonta “takes initiative” to enforce compliance, Pinsof said that police may be more willing to consider the privacy risks involved, since Bonta can “communicate more easily with the law enforcement community” than privacy advocates can.

However, even Bonta may struggle, as some agencies “have dug their heels in,” Pinsof said.

Many state police agencies simply do not agree with Bonta’s interpretation of the law, which they claim does allow sharing ALPR data with cops in other states. In a November letter, a lawyer representing the California State Sheriffs’ Association, California Police Chiefs Association, and California Peace Officers’ Association urged Bonta to “revisit” his position that the law “precludes sharing ALPR data with out-of-state governmental entities for legitimate law enforcement purposes.”

The cops argued that sharing ALPR data with cops in other states assists “in the apprehension and prosecution of child abductors, narcotics traffickers, human traffickers, extremist hate groups, and other cross-state criminal enterprises.”

They told Bonta that the law “was not designed to block law enforcement from sharing ALPR data outside California where the information could be used to intercede with criminal offenders moving from state to state.” As they see it, cooperation between state authorities is “absolutely imperative to effective policing.”

Here’s where cops say the ambiguity lies. The law defines public agency as “the state, any city, county, or city and county, or any agency or political subdivision of the state or a city, county, or city and county, including, but not limited to, a law enforcement agency.” According to cops, because the law does not “specifically refer to the State of California” or “this state,” it could be referring to agencies in any state.

“Had the legislation referred to ‘a State’ rather than ‘the State,’ there would be no debate about whether sharing was prohibited,” the police associations’ letter said. “We see no basis to read such a limitation into the legislation based on the word ‘the’ rather than ‘a.'”

The police associations also reminded Bonta that the California Legislature considered passing a bill that would have explicitly “prohibited the out-of-state sharing of ALPR information” with states interfering with “the right to seek abortion services” but “rejected it.” They told Bonta that “the Legislature’s refusal to adopt a position consistent with the position” he is “advancing is troubling.”

EFF said that California police can still share ALPR data with out-of-state police in situations permitted by law, like when out-of-state cops have a “warrant for ALPR information based on probable cause and particularity.” Instead, EFF alleged that cops are “dragnet sharing through commercial cloud storage systems” without warrants, which could be violating Californians’ right to privacy, as well as First and Fourth Amendment rights.

EFF urged Bonta to reject the police associations’ “crabbed interpretation” of the statute, but it’s unclear if Bonta will ever respond. Pinsof told Ars that Bonta did not directly respond to EFF’s initial investigation, but the guidance he later issued seemed to suggest that he got EFF’s message.

Police associations and Bonta’s office did not respond to Ars’ request to comment.

Some Calif. cops still sharing license plate info with anti-abortion states Read More »

texas-firm-allegedly-behind-fake-biden-robocall-that-told-people-not-to-vote

Texas firm allegedly behind fake Biden robocall that told people not to vote

AI malarkey —

Tech and telecom firms helped New Hampshire AG trace call to “Life Corporation.”

President Joe Biden holding a cell phone to his ear while he talks.

Enlarge / US President Joe Biden speaks on the phone in the Rose Garden of the White House in Washington, DC, on May 1, 2023.

Getty Images | Brendan Smialowski

An anti-voting robocall that used an artificially generated clone of President Biden’s voice has been traced to a Texas company called Life Corporation “and an individual named Walter Monk,” according to an announcement by New Hampshire Attorney General John Formella yesterday.

The AG office’s Election Law Unit issued a cease-and-desist order to Life Corporation for violating a New Hampshire law that prohibits deterring people from voting “based on fraudulent, deceptive, misleading, or spurious grounds or information,” the announcement said.

As previously reported, the fake Biden robocall was placed before the New Hampshire Presidential Primary Election on January 23. The AG’s office said it is investigating “whether Life Corporation worked with or at the direction of any other persons or entities.”

“What a bunch of malarkey,” the fake Biden voice said. “You know the value of voting Democratic when our votes count. It’s important that you save your vote for the November election. We’ll need your help in electing Democrats up and down the ticket. Voting this Tuesday only enables the Republicans in their quest to elect Donald Trump again. Your vote makes a difference in November, not this Tuesday.”

The artificial Biden voice seems to have been created using a text-to-speech engine offered by ElevenLabs, which reportedly responded to the news by suspending the account of the user who created the deepfake.

The robocalls “illegally spoofed their caller ID information to appear to come from a number belonging to a former New Hampshire Democratic Party Chair,” the AG’s office said. Formella, a Republican, said that “AI-generated recordings used to deceive voters have the potential to have devastating effects on the democratic election process.”

Tech firms helped investigation

Formella’s announcement said that YouMail and Nomorobo helped identify the robocalls and that the calls were traced to Life Corporation and Walter Monk with the help of the Industry Traceback Group run by the telecom industry. Nomorobo estimated the number of calls to be between 5,000 and 25,000.

“The tracebacks further identified the originating voice service provider for many of these calls to be Texas-based Lingo Telecom. After Lingo Telecom was informed that these calls were being investigated, Lingo Telecom suspended services to Life Corporation,” the AG’s office said.

The Election Law Unit issued document preservation notices and subpoenas for records to Life Corporation, Lingo Telecom, and other entities “that may possess records relevant to the Attorney General’s ongoing investigation,” the announcement said.

Media outlets haven’t had much luck in trying to get a comment from Monk. “At his Arlington office, the door was locked when NBC 5 knocked,” an NBC 5 Dallas-Fort Worth article said. “A man inside peeked around the corner to see who was ringing the doorbell but did not answer the door.”

The New York Times reports that “a subsidiary of Life Corporation called Voice Broadcasting Corp., which identifies Mr. Monk as its founder on its website, has received numerous payments from the Republican Party’s state committee in Delaware, most recently in 2022, as well as payments from congressional candidates in both parties.”

A different company, also called Life Corporation, posted a message on its home page that said, “We are a medical device manufacturer located in Florida and are not affiliated with the Texas company named in current news stories.”

FCC warns carrier

The Federal Communications Commission said yesterday that it is taking action against Lingo Telecom. The FCC said it sent a letter demanding that Lingo “immediately stop supporting unlawful robocall traffic on its networks,” and a K4 Order that “strongly encourages other providers to refrain from carrying suspicious traffic from Lingo.”

“The FCC may proceed to require other network providers affiliated with Lingo to block its traffic should the company continue this behavior,” the agency said.

The FCC is separately planning a vote to declare that the use of AI-generated voices in robocalls is illegal under the Telephone Consumer Protection Act.

Texas firm allegedly behind fake Biden robocall that told people not to vote Read More »

cable-tv-companies-tell-fcc:-early-termination-fees-are-good,-actually

Cable TV companies tell FCC: Early termination fees are good, actually

A stack of $1 bills getting blown off a person's hand.

Getty Images | Jeffrey Coolidge

Cable and satellite TV companies are defending their early termination fees (ETFs) in hopes of avoiding a ban proposed by the Federal Communications Commission.

The FCC voted to propose the ban in December, kicking off a public comment period that has drawn responses from those for and against the rules. The FCC plan would prohibit early termination fees charged by cable and satellite TV providers and require the TV companies to give prorated credits or rebates to customers who cancel before a billing period ends.

NCTA-The Internet & Television Association, the main lobby group representing cable companies like Comcast and Charter, opposed the rules in a filing submitted Monday and posted on the FCC website yesterday. DirecTV and Dish opposed the proposal, too.

The NCTA claimed that banning early termination fees would hurt consumers. “Discounted plans with ETFs are an advantageous choice for some consumers,” the lobby group said. The NCTA said the video industry is “hyper-competitive,” and that it is easy for customers to switch providers.

“In response to these marketplace realities, some cable operators offer discounts for consumers who choose to agree to remain customers for a longer term,” the NCTA said. “Longer subscriber commitments decrease a cable operator’s subscriber acquisition costs and provide a more predictable revenue stream, which in turn enables a cable operator to offer discounted monthly rates.”

Cable companies also recently urged the US to scrap a “click-to-cancel” regulation that aims to make it easier for consumers to cancel services.

NCTA opposes partial-month credits, too

TV providers will be less likely to offer discounts to long-term customers if they are unable to impose early termination fees on those who want to cancel before a contract expires, the NCTA said. Customers who don’t want the possibility of an ETF can just choose a month-to-month plan, the NCTA argued.

The NCTA also defended whole-month billing in cases where customers cancel partway through a month. Whole-month billing “is the norm for many other common services, including gym memberships, gaming subscriptions, and online publications,” the NCTA said.

Taken together, “prohibiting ETFs and whole-month billing would increase prices and impair competition, to consumers’ detriment,” the NCTA claimed. The NCTA also claims the proposal amounts to rate regulation and is not allowed under the FCC’s legal authority to “establish standards by which cable operators may fulfill their customer service requirements.”

The proposed “ban on ETFs and a proration requirement are not ‘customer service requirements’ by any common understanding of the term,” the NCTA said.

The FCC proposal said that “customer service” isn’t defined in the 1984 Cable Act, but that the legislative history suggests the term includes rebates, credits, and other aspects of the relationship between providers and customers.

“Although section 632 specifies certain topics that must be addressed in the Commission’s cable customer service rules, such as ‘communications between the cable operator and the subscriber (including standards governing bills and refunds),’ the list is not exhaustive,” the FCC said. “Because section 632(b) states that the standards must address these topics ‘at a minimum,’ the Commission has broad authority to adopt customer service requirements beyond those enumerated in the statute.”

Cable TV companies tell FCC: Early termination fees are good, actually Read More »

four-bolts-were-missing-from-boeing-737-before-door-plug-blew-off,-ntsb-says

Four bolts were missing from Boeing 737 before door plug blew off, NTSB says

Four important bolts —

Signs indicate that key bolts were missing when 737 Max 9 left Boeing factory.

A large opening where a door plug should be is viewed from the inside of a passenger airplane.

Enlarge / Rows 25 and 26 in the Boeing plane that lost a door plug during flight.

NTSB

Four important bolts were missing from a Boeing 737 Max 9 that lost a passenger door plug during flight, the National Transportation Safety Board concluded in its investigation.

The NTSB’s preliminary report issued today is consistent with earlier news reports stating that investigators believed the bolts were missing when the plane left Boeing’s factory. The plane used by Alaska Airlines was forced to make an emergency landing on January 5 when the door plug—which is used instead of an emergency exit door—blew off the aircraft in mid-flight.

An absence of markings around the holes where bolts should have been installed was a key piece of evidence cited in the NTSB report:

Overall, the observed damage patterns and absence of contact damage or deformation around holes associated with the vertical movement arrestor bolts and upper guide track bolts in the upper guide fittings, hinge fittings, and recovered aft lower hinge guide fitting indicate that the four bolts that prevent upward movement of the MED [mid exit door] plug were missing before the MED plug moved upward off the stop pads.

The NTSB explained that a door plug is supposed to be “secured from moving vertically by a total of four bolts.”

“Once these bolts are installed, they are secured using castle nuts and cotter pins. Outboard motion of the plug is prevented by 12 stop fittings (6 along each forward and aft edge) installed on the fuselage door frame structure,” the NTSB said.

Obviously, the bolts were never found. “The two vertical movement arrestor bolts, two upper guide track bolts, forward lower hinge guide fitting, and forward lift assist spring were missing and have not been recovered,” the report also said.

Door plug is supposed to be simpler

The door plug covers a hole where an emergency exit door would otherwise be. Benefits of door plugs include more space for passengers, reduced weight, and a full-sized passenger window, the NTSB report said. The door plug is also supposed to simplify the configuration because it “does not have the complexity of a door with its associated parts, operations, and maintenance concerns.”

A “door plug is only intended to be opened for maintenance and inspection, which requires removing the vertical movement arrestor bolts and upper guide track bolts,” the NTSB said today. A recent Wall Street Journal report said that “Boeing and other industry officials increasingly believe the plane maker’s employees failed to put back the bolts when they reinstalled a 737 Max 9 plug door after opening or removing it during production.”

The preliminary report described the precarious moments after the door plug blew off. The captain reported hearing “a loud bang” when the plane reached an altitude of about 16,000 feet.

“The flight crew said their ears popped, and the captain said his head was pushed into the heads-up display (HUD) and his headset was pushed up, nearly falling off his head,” the NTSB report said. “The FO [first officer] said her headset was completely removed due to the rapid outflow of air from the flight deck.”

Flight crew reported “that the flight deck door was blown open and that it was very noisy and difficult to communicate.” They “immediately contacted air traffic control (ATC), declared an emergency, and requested a lower altitude.”

The plane returned to Portland International Airport in Oregon and landed on a runway “without further incident and taxied to the gate.” While everyone was safe, seven passengers and one flight attendant suffered minor injuries.

Four bolts were missing from Boeing 737 before door plug blew off, NTSB says Read More »

bluesky-finally-gets-rid-of-invite-codes,-lets-everyone-join

Bluesky finally gets rid of invite codes, lets everyone join

Bluesky finally gets rid of invite codes, lets everyone join

After more than a year as an exclusive invite-only social media platform, Bluesky is now open to the public, so anyone can join without needing a once-coveted invite code.

In a blog, Bluesky said that requiring invite codes helped Bluesky “manage growth” while building features that allow users to control what content they see on the social platform.

When Bluesky debuted, many viewed it as a potential Twitter killer, but limited access to Bluesky may have weakened momentum. As of January 2024, Bluesky has more than 3 million users. That’s significantly less than X (formerly Twitter), which estimates suggest currently boasts more than 400 million global users.

But Bluesky CEO Jay Graber wrote in a blog last April that the app needed time because its goal was to piece together a new kind of social network built on its own decentralized protocol, AT Protocol. This technology allows users to freely port their social media accounts to different social platforms—including followers—rather than being locked into walled-off experiences on a platform owned by “a single company” like Meta’s Threads.

Perhaps most critically, the team wanted time to build out content moderation features before opening Bluesky to the masses to “prioritize user safety from the start.”

Bluesky plans to take a threefold approach to content moderation. The first layer is automated filtering that removes illegal, harmful content like child sexual abuse materials. Beyond that, Bluesky will soon give users extra layers of protection, including community labels and options to enable admins running servers to filter content manually.

Labeling services will be rolled out “in the coming weeks,” the blog said. These labels will make it possible for individuals or organizations to run their own moderation services, such as a trusted fact-checking organization. Users who trust these sources can subscribe to labeling services that filter out or appropriately label different types of content, like “spam” or “NSFW.”

“The human-generated label sets can be thought of as something similar to shared mute/block lists,” Bluesky explained last year.

Currently, Bluesky is recruiting partners for labeling services and did not immediately respond to Ars’ request to comment on any initial partnerships already formed.

It appears that Bluesky is hoping to bring in new users while introducing some of its flashiest features. Within the next month, Bluesky will also “be rolling out an experimental early version of ‘federation,’ or the feature that makes the network so open and customizable,” the blog said. The sales pitch is simple:

On Bluesky, you’ll have the freedom to choose (and the right to leave) instead of being held to the whims of private companies or black box algorithms. And wherever you go, your friends and relationships can go with you.

Developers interested in experimenting with the earliest version of AT Protocol can start testing out self-hosting servers now.

In addition to allowing users to customize content moderation, Bluesky also provides ways to customize feeds. Anyone joining will be defaulted to only see posts from users they follow, but they can also set up filters to discover content they enjoy without relying on a company’s algorithm to learn what interests them.

Bluesky users who sat on invite codes over the past year have joked about their uselessness now, with some designating themselves as legacy users. Seeming to reference Twitter’s once-coveted blue checks, one Bluesky user responding to a post from Graber joked, “When does everyone from the invite-only days get their Bluesky Elder profile badge?”

Bluesky finally gets rid of invite codes, lets everyone join Read More »

“don’t-let-them-drop-us!”-landline-users-protest-at&t-copper-retirement-plan

“Don’t let them drop us!” Landline users protest AT&T copper retirement plan

A pair of scissors being used to cut a wire coming out of a landline telephone.

AT&T’s application to end its landline phone obligations in California is drawing protest from residents as state officials consider whether to let AT&T off the hook.

AT&T filed an application to end its Carrier of Last Resort (COLR) obligation in March 2023. The first of several public hearings on the application is being held today by the California Public Utilities Commission (CPUC), which is considering AT&T’s request. An evidentiary hearing has been scheduled for April, and a proposed decision is expected in September.

AT&T has said it won’t cut off phone service immediately, but ending the COLR obligation would make it easier for AT&T to drop its phone lines later on. AT&T’s application said it would provide basic phone service in all areas for at least six months and indefinitely in areas without any alternative voice service.

“If approved by the CPUC, over 580,000 affected AT&T customers would be left with fewer options in terms of choice, quality, and affordability,” warns the Rural County Representatives of California. “Alternative services, such as VoIP and wireless, have no obligation to serve a customer or to provide equivalent services to AT&T landline customers, including no obligation to provide reliable access to 911 or Lifeline program discounts.”

“Please don’t let them drop us!”

Recent comments from residents stressed the importance of landlines for emergency services. Residents also described problems with wireless service that could serve as the only replacement for copper networks in areas that AT&T hasn’t deemed profitable enough for fiber lines.

“We live in the country with no cell service so the landline we have is the only way we can get help in an emergency,” a resident of Moss Landing wrote today. “There are only 5 homes on our part of the line. I don’t see any other company volunteering to pick up our service after we have heard AT&T tell us so many times we would be the very last to get things fixed due to the little amount of homes. Please don’t let them drop us!”

The docket has received over 2,100 comments in the past three weeks and about 2,300 overall that are overwhelmingly opposed to AT&T’s plan. There are another 600 comments on a separate docket for a related AT&T application.

Even some residents who have access to cable companies, which generally offer VoIP service, aren’t ready to give up their old copper landlines.

“Internet over cable has gotten more reliable, but not so reliable that I’m willing to stake my lifeline telecommunication service on it,” a resident of Hayward wrote yesterday. “In fact, I keep DSL service on my POTS [Plain Old Telephone Service] line as a backup to our cable Internet service… Emergency 911 service over cell phones still doesn’t work. The last time I tried to report a grass fire adjacent to a Cal State University, the dispatcher didn’t know what city I was calling from.”

Carrier of last resort must provide service to anyone

AT&T recently filed an objection to how opponents are describing its phone service plans. An AT&T filing on January 16 disputed claims that low-income households could see their bills double and that “AT&T has stated that it intends to shut down its telephone network.”

“AT&T California will continue to offer basic telephone service in all of its service area unless and until it separately obtains all necessary permission to stop, so no customer will lose service if the Commission approves AT&T California’s application,” AT&T said.

According to AT&T’s application, the company has to complete the Section 214 discontinuance process run by the Federal Communications Commission to discontinue service in any given area fully.

CPUC says in a summary of the situation that “AT&T is the designated COLR in many parts of the state and is the largest COLR in California.” This means “the company must provide traditional landline telephone service to any potential customer in that service territory. AT&T is proposing to withdraw as the COLR in your area without a new carrier being designated as a COLR.”

“If AT&T’s proposal were accepted as set forth in its application, then no COLR would be required to provide basic service in your area,” the state agency said. “This does not necessarily mean that no carriers would, in fact, provide service in your area—only that they would not be required to do so. Other outcomes are possible, such as another carrier besides AT&T volunteering to become the COLR in your area, or the CPUC denying AT&T’s proposal.”

“Don’t let them drop us!” Landline users protest AT&T copper retirement plan Read More »

data-broker-allegedly-selling-de-anonymized-info-to-face-ftc-lawsuit-after-all

Data broker allegedly selling de-anonymized info to face FTC lawsuit after all

Data broker allegedly selling de-anonymized info to face FTC lawsuit after all

The Federal Trade Commission has succeeded in keeping alive its first federal court case against a geolocation data broker that’s allegedly unfairly selling large quantities of data in violation of the FTC Act.

On Saturday, US District Judge Lynn Winmill denied Kochava’s motion to dismiss an amended FTC complaint, which he said plausibly argued that “Kochava’s data sales invade consumers’ privacy and expose them to risks of secondary harms by third parties.”

Winmill’s ruling reversed a dismissal of the FTC’s initial complaint, which the court previously said failed to adequately allege that Kochava’s data sales cause or are likely to cause a “substantial” injury to consumers.

The FTC has accused Kochava of selling “a substantial amount of data obtained from millions of mobile devices across the world”—allegedly combining precise geolocation data with a “staggering amount of sensitive and identifying information” without users’ knowledge or informed consent. This data, the FTC alleged, “is not anonymized and is linked or easily linkable to individual consumers” without mining “other sources of data.”

Kochava’s data sales allegedly allow its customers—whom the FTC noted often pay tens of thousands of dollars monthly—to target specific individuals by combining Kochava data sets. Using just Kochava data, marketers can create “highly granular” portraits of ad targets such as “a woman who visits a particular building, the woman’s name, email address, and home address, and whether the woman is African-American, a parent (and if so, how many children), or has an app identifying symptoms of cancer on her phone.” Just one of Kochava’s databases “contains ‘comprehensive profiles of individual consumers,’ with up to ‘300 data points’ for ‘over 300 million unique individuals,'” the FTC reported.

This harms consumers, the FTC alleged, in “two distinct ways”—by invading their privacy and by causing “an increased risk of suffering secondary harms, such as stigma, discrimination, physical violence, and emotional distress.”

In its amended complaint, the FTC overcame deficiencies in its initial complaint by citing specific examples of consumers already known to have been harmed by brokers sharing sensitive data without their consent. That included a Catholic priest who resigned after he was outed by a group using precise mobile geolocation data to track his personal use of Grindr and his movements to “LGBTQ+-associated locations.” The FTC also pointed to invasive practices by journalists using precise mobile geolocation data to identify and track military and law enforcement officers over time, as well as data brokers tracking “abortion-minded women” who visited reproductive health clinics to target them with ads about abortion and alternatives to abortion.

“Kochava’s practices intrude into the most private areas of consumers’ lives and cause or are likely to cause substantial injury to consumers,” the FTC’s amended complaint said.

The FTC is seeking a permanent injunction to stop Kochava from allegedly selling sensitive data without user consent.

Kochava considers the examples of consumer harms in the FTC’s amended complaint as “anecdotes” disconnected from its own activities. The data broker was seemingly so confident that Winmill would agree to dismiss the FTC’s amended complaint that the company sought sanctions against the FTC for what it construed as a “baseless” filing. According to Kochava, many of the FTC’s allegations were “knowingly false.”

Ultimately, the court found no evidence that the FTC’s complaints were baseless. Instead of dismissing the case and ordering the FTC to pay sanctions, Winmill wrote in his order that Kochava’s motion to dismiss “misses the point” of the FTC’s filing, which was to allege that Kochava’s data sales are “likely” to cause alleged harms. Because the FTC had “significantly” expanded factual allegations, the agency “easily” satisfied the plausibility standard to allege substantial harms were likely, Winmill said.

Kochava CEO and founder Charles Manning said in a statement provided to Ars that Kochava “expected” Winmill’s ruling and is “confident” that Kochava “will prevail on the merits.”

“This case is really about the FTC attempting to make an end-run around Congress to create data privacy law,” Manning said. “The FTC’s salacious hypotheticals in its amended complaint are mere scare tactics. Kochava has always operated consistently and proactively in compliance with all rules and laws, including those specific to privacy.”

In a press release announcing the FTC lawsuit in 2022, the director of the FTC’s Bureau of Consumer Protection, Samuel Levine, said that the FTC was determined to halt Kochava’s allegedly harmful data sales.

“Where consumers seek out health care, receive counseling, or celebrate their faith is private information that shouldn’t be sold to the highest bidder,” Levine said. “The FTC is taking Kochava to court to protect people’s privacy and halt the sale of their sensitive geolocation information.”

Data broker allegedly selling de-anonymized info to face FTC lawsuit after all Read More »

4chan-daily-challenge-sparked-deluge-of-explicit-ai-taylor-swift-images

4chan daily challenge sparked deluge of explicit AI Taylor Swift images

4chan daily challenge sparked deluge of explicit AI Taylor Swift images

4chan users who have made a game out of exploiting popular AI image generators appear to be at least partly responsible for the flood of fake images sexualizing Taylor Swift that went viral last month.

Graphika researchers—who study how communities are manipulated online—traced the fake Swift images to a 4chan message board that’s “increasingly” dedicated to posting “offensive” AI-generated content, The New York Times reported. Fans of the message board take part in daily challenges, Graphika reported, sharing tips to bypass AI image generator filters and showing no signs of stopping their game any time soon.

“Some 4chan users expressed a stated goal of trying to defeat mainstream AI image generators’ safeguards rather than creating realistic sexual content with alternative open-source image generators,” Graphika reported. “They also shared multiple behavioral techniques to create image prompts, attempt to avoid bans, and successfully create sexually explicit celebrity images.”

Ars reviewed a thread flagged by Graphika where users were specifically challenged to use Microsoft tools like Bing Image Creator and Microsoft Designer, as well as OpenAI’s DALL-E.

“Good luck,” the original poster wrote, while encouraging other users to “be creative.”

OpenAI has denied that any of the Swift images were created using DALL-E, while Microsoft has continued to claim that it’s investigating whether any of its AI tools were used.

Cristina López G., a senior analyst at Graphika, noted that Swift is not the only celebrity targeted in the 4chan thread.

“While viral pornographic pictures of Taylor Swift have brought mainstream attention to the issue of AI-generated non-consensual intimate images, she is far from the only victim,” López G. said. “In the 4chan community where these images originated, she isn’t even the most frequently targeted public figure. This shows that anyone can be targeted in this way, from global celebrities to school children.”

Originally, 404 Media reported that the harmful Swift images appeared to originate from 4chan and Telegram channels before spreading on X (formerly Twitter) and other social media. Attempting to stop the spread, X took the drastic step of blocking all searches for “Taylor Swift” for two days.

But López G. said that Graphika’s findings suggest that platforms will continue to risk being inundated with offensive content so long as 4chan users are determined to continue challenging each other to subvert image generator filters. Rather than expecting platforms to chase down the harmful content, López G. recommended that AI companies should get ahead of the problem, taking responsibility for outputs by paying attention to evolving tactics of toxic online communities reporting precisely how they’re getting around safeguards.

“These images originated from a community of people motivated by the ‘challenge’ of circumventing the safeguards of generative AI products, and new restrictions are seen as just another obstacle to ‘defeat,’” López G. said. “It’s important to understand the gamified nature of this malicious activity in order to prevent further abuse at the source.”

Experts told The Times that 4chan users were likely motivated to participate in these challenges for bragging rights and to “feel connected to a wider community.”

4chan daily challenge sparked deluge of explicit AI Taylor Swift images Read More »