Google

android’s-infamous-january-2024-update-is-fixed-and-rolling-out-again

Android’s infamous January 2024 update is fixed and rolling out again

Taking another swing at it —

The Google Play System update was pulled for breaking device storage, crashing apps.

Google HQ.

Enlarge / Google HQ.

We’re a third of the way through February, but Android’s January 2024 Google Play System update is just now rolling out. The now-infamous update originally rolled out at the beginning of January but was pulled after it started locking users out of their phone’s local storage. Apparently, the update has been fixed and is rolling back out to devices. We were able to get it to install this morning.

The first time this update went out, some devices with multiple user accounts or work profiles experienced what Google described as “multiple apps crashing, screenshots not saving, and external storage working inconsistently.” Users described phones affected by the issue as “unusable.” Google eventually posted instructions for a manual fix on February 1, about two weeks after the update first started rolling out. These instructions were complicated, though, involving a manual process where you had to enable developer mode, download the developer tools, plug in your phone, and type in the right command prompts to delete buggy packages manually. As part of that February 1 post, Google seemed to promise to release an automated fix someday, but it has been nine days now.

Google skipped the December Play System update due to the holiday break, so this “January” update in February is the first Play System update since November. Play System updates, if you aren’t aware, are a fairly new Android update format that is separate from the OS-level system and security updates. Google created a new, super-privileged code package called an APEX Module that can house core system components like the Android RunTime or media subsystem. Google distributes these through the Play Store, allowing it to update core Android components directly without needing third-party manufacturers to do any work. It sounds great on paper, provided the updates work.

The update was the second time in four months that an automatic Android update broke some Pixel phones (for the record, one was a full OS update, the other was a Play System update). Both issues resulted in downtimes measured in weeks and “fixes” that demanded either developer-level command line work from novice users or caused data loss. Google’s track record these last four months suggests 1) it doesn’t have a reliable rollback method for buggy updates, 2) it doesn’t have adequate testing for its updates, and 3) it can’t quickly stop or repair damage caused by buggy updates. Those issues all make updating a Pixel phone a scary proposition lately.

Android’s infamous January 2024 update is fixed and rolling out again Read More »

alleged-pixel-fold-2-prototype-shows-off-ugly-new-camera-block

Alleged Pixel Fold 2 prototype shows off ugly new camera block

Why is Google like this —

Everything we praised in our Pixel Fold review could be removed in the sequel.

  • The alleged Pixel Fold 2 prototype.

Google still isn’t giving up on the foldable smartphone game, and rumored details about the Pixel Fold 2 are slowly coming out. The most eye-popping news is from Android Authority‘s Mishaal Rahman, who claims to have a live picture of an “early prototype” of the Pixel Fold 2.

A lot about the Fold 2 is different, starting with the camera bump on the back. In every Pixel review, we praise the trademark camera bar for 1) looking good and 2) having a symmetrical design that gives the phone a stable base when placed on a table, and this prototype would seem to walk both of those things back. The supposed Pixel Fold 2 prototype switches to a lopsided rear design with a camera block in the top-left corner of the phone, just like everyone else in the industry. It’s hard to tell what’s going on with the camera block, but there is certainly room for four camera lenses now instead of the usual three. The top-left post almost looks blank in the photo, though—it could just be a spot for a laser autofocus sensor.

One justification for the wonky camera block could be that the device is narrower and doesn’t have room for the full-length camera bar anymore. The report says that “the cover screen is narrower, but more importantly, the inner screen’s aspect ratio is closer to a square.” One of the best parts of the Pixel Fold design was that it opened up into a wide-screen device and had enough horizontal room to show a tablet app layout. If you’re in the “foldable should open up into a tablet” camp, then a square screen would be a disappointment. The other option, followed mainly by the Galaxy Fold series, is “a foldable should open up to show side-by-side phone apps,” and a square screen puts you more in that camp. You could argue that, given the lack of Android tablet apps, a square-ish foldable is a more practical choice. I’d argue the Pixel line should be aspirational and that foldables aren’t yet ready for “practicality” arguments, given all the durability issues that still plague the devices.

The back of the Pixel Fold 1.

Enlarge / The back of the Pixel Fold 1.

While there isn’t a picture of the inner screen, it supposedly has an in-screen camera now. The Fold 1 hid the camera in the bezel, which resulted in a wide bezel around the edges.

There is a chance that this design could change before it hits production. Android Authority says, “The phone is still in an early stage of development, though, so it’s unclear if this is the final design,” and this isn’t the normal way Pixel phones get leaked. Usually, we first see a render thanks to CAD files leaked by the accessory ecosystem, indicating a design has been locked in and is ready for case manufacturers to start their designs. This could be an experiment to pick a direction. This changes most of the things we liked about the Pixel Fold 1, so we’re hoping the design is tweaked.

A second Android Authority report says the Pixel Fold 2 would skip Google’s Tensor G3 and go straight to the G4 chip, which suggests the phone is getting a later launch than usual. The Pixel Fold 1 had kind of an awkward spot in Google’s lineup. It shipped at the end of June with the Tensor G2, and then just over three months later, the Tensor G3 came out with the Pixel 8. Google’s most expensive phone didn’t have Google’s fastest chip for much of its shelf life. Aligning the Fold 2 with the G4 launch would suggest the phone comes out in October alongside the Pixel 9. A later launch would also give Google more time to rethink the design.

Listing image by Android Authority

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macbooks,-chromebooks-lead-losers-in-laptop-repairability-analysis

MacBooks, Chromebooks lead losers in laptop repairability analysis

Disappointing Disassembly processes —

Analysis heavily weighs how hard the brands’ laptops are to take apart.

A stack of broken Chromebook laptops

Enlarge / A stack of broken Chromebook laptops at Cell Mechanic Inc. electronics repair shop in Westbury, New York, U.S., on Wednesday, May 19, 2021.

Chromebooks and MacBooks are among the least repairable laptops around, according to an analysis that consumer advocacy group US Public Interest Research Group (PIRG) shared this week. Apple and Google have long been criticized for selling devices that are deemed harder to repair than others. Worse, PIRG believes that the two companies are failing to make laptops easier to take apart and fix.

The “Failing the Fix (2024)” report released this week [PDF] is largely based on the repairability index scores required of laptops and some other electronics sold in France. However, the PIRG’s report weighs disassembly scores more than the other categories in France’s index, like the availability and affordability of spare parts, “because we think this better reflects what consumers think a repairability score indicates and because the other categories can be country specific,” the report says.

PIRG’s scores, like France’s repair index, also factor in the availability of repair documents and product-specific criteria (the PIRG’s report also looks at phones). For laptops, that criteria includes providing updates and the ability to reset software and firmware.

PIRG also docked companies for participating in trade groups that fight against right-to-repair legislation and if OEMs failed to “easily provide full information on how they calculated their products.”

Chromebooks, MacBooks lag in repairability

PIRG examined 139 laptop models and concluded that Chromebooks, “while more affordable than other devices, continue to be less repairable than other laptops.” This was largely due to the laptops having a lower average disassembly score (14.9) than the other laptops (15.2).

The report looked at 10 Chromebooks from Acer, Asus, Dell, and HP and gave Chromebooks an average repair score of 6.3 compared to 7.0 for all other laptops. It said:

Both of these lower averages indicate that while often considered an affordable choice for individuals or schools, Chromebooks are on average less repairable than other laptops.

Google recently extended Chromebook support from eight years to 10 years. PIRG’s report doesn’t factor in software support timelines, but even if it did, Chromebooks’ repairability score wouldn’t increase notably since the move only brought them to “industry norms,” Lucas Gutterman, Designed to Last campaign director for the US PIRG Education Fund, told me.

The Chromebooks PIRG considered for its report.

Enlarge / The Chromebooks PIRG considered for its report.

He added, though, that the current “norm” should improve.

At the very least, if it’s no longer financially viable for manufacturers to maintain support, they should allow the community to continue to maintain the software or make it easy to install alternative operating systems so we can keep our laptops from getting junked.

Turning to its breakdown of non-ChromeOS laptops, PIRG ranked Apple laptops the lowest in terms of repairability with a score of D, putting it behind Asus, Acer, Dell, Microsoft, HP, and Lenovo. In this week’s report, Apple got the lowest average disassembly score out of the OEMs (4 out of 10 compared to the 7.3 average)

MacBooks, Chromebooks lead losers in laptop repairability analysis Read More »

youtube-tv-is-the-us’s-4th-biggest-cable-tv-provider,-with-8-million-subs

YouTube TV is the US’s 4th-biggest cable TV provider, with 8 million subs

Still not covering that $2 billion-a-year Sunday Ticket deal, though —

Google’s $73-a-month service is going toe-to-toe with the cable companies.

YouTube TV is the US’s 4th-biggest cable TV provider, with 8 million subs

YouTube is still slowly dripping out stats about its subscriber base. After the announcement last week that YouTube Premium had hit 100 million subscribers, the company now says YouTube TV, its cable subscription plan, has 8 million subscribers.

Eight million subscribers might sound paltry compared to the 100 million people on Premium, but Premium is only $12. YouTube TV is one of the most expensive streaming subscriptions at $73 a month. The cable-like prices are because this is a cable-like service: a huge bundle of 100-plus channels featuring cable TV stalwarts like CNN, ESPN, and your local NBC, CBS, and ABC channels. $73 is also the base price. Like cable TV, there are additional add-on packages for premium movie channels like HBO and Showtime, 4K packages, and other sports and language add-ons. Let’s also not forget NFL Sunday Ticket, which this year became a YouTube TV exclusive, as a $350-a-year add-on to the $73-a-month service (there’s also a $ 450-a-year standalone package).

The subscriber numbers come from a “Letter from the YouTube CEO” blog post for 2024 from YouTube CEO Neal Mohan. With YouTube basically unable to get any bigger as the Internet’s defacto video host, Mohan says the “next frontier” for YouTube is “the living room and subscriptions.” Mohan wants users “watching YouTube the way we used to sit down together for traditional TV shows—on the biggest screen in the home with friends and family,” and says that “viewers globally now watch more than 1 billion hours on average of YouTube content on their TVs every day.”

YouTube TV’s 8 million subscribers make it one of the biggest cable TV providers. Leichtman Research Group‘s subscriber numbers for “Major Pay-TV Providers” (that means cable companies and their competitors) in Q3 2023 had No. 1 Comcast and No. 2 Charter both in the 14 million user range, with DirectTV in third with 11.9 million, and Dish in fourth at 6.7 million customers. Leichtman had YouTube TV in fifth, with 6.5 million users. With No. 4 Dish losing customers every quarter, YouTube TV is in fourth place now. It might be No. 3 soon. Leichtman’s numbers had YouTube TV as the fastest grower of the bunch, adding 600,000 customers in Q3, while DirecTV was the biggest loser, with half a million customers dumping their satellite dishes. Q3 marked the start of NFL Sunday Ticket moving from DirecTV to YouTube TV.

Naturally, these are all US numbers, and being nationwide puts YouTube TV on the same playing field as satellite companies, a big advantage compared to regional cable TV providers. YouTube TV has bigger ambitions than just the US, though. During the January earnings call, Google said it was “looking closely at” expanding the service to more countries. YouTube TV would need to clear an expansion with every single channel partner on the service, though, so it has a lot of negotiations to work through.

YouTube TV is the US’s 4th-biggest cable TV provider, with 8 million subs Read More »

google-and-mozilla-don’t-like-apple’s-new-ios-browser-rules

Google and Mozilla don’t like Apple’s new iOS browser rules

Surely US regulators will help us… —

Google and Mozilla want iOS’s new EU browser rules to apply worldwide.

Extreme close-up photograph of finger above Chrome icon on smartphone.

Apple is being forced to make major changes to iOS in Europe, thanks to the European Union’s “Digital Markets Act.” The act cracks down on Big Tech “gatekeepers” with various interoperability, fairness, and privacy demands, and part of the changes demanded of Apple is to allow competing browser engines on iOS. The change, due in iOS 17.4, will mean rival browsers like Chrome and Firefox get to finally bring their own web rendering code to iPhones and iPads. Despite what sounds like a big improvement to the iOS browser situation, Google and Mozilla aren’t happy with Apple’s proposed changes.

Earlier, Mozilla spokesperson Damiano DeMonte gave a comment to The Verge on Apple’s policy changes and took issue with the decision to limit the browser changes to the EU. “We are still reviewing the technical details but are extremely disappointed with Apple’s proposed plan to restrict the newly-announced BrowserEngineKit to EU-specific apps,” DeMonte said. “The effect of this would be to force an independent browser like Firefox to build and maintain two separate browser implementations—a burden Apple themselves will not have to bear.” DeMonte added: “Apple’s proposals fail to give consumers viable choices by making it as painful as possible for others to provide competitive alternatives to Safari. This is another example of Apple creating barriers to prevent true browser competition on iOS.”

Apple’s framework that allows for alternative browser engines is called “BrowserEngineKit” and already has public documentation as part of the iOS 17.4 beta. Browser vendors will need to earn Apple’s approval to use the framework in a production app, and like all iOS apps, that approval will come with several requirements. None of the requirements jump out as egregious: Apple wants browser vendors to have a certain level of web standards support, pledge to fix security vulnerabilities quickly and protect the user’s privacy by showing the standard consent prompts for access to things like location. You’re not allowed to “sync cookies and state between the browser and any other apps, even other apps of the developer,” which seems aimed directly at Google and its preference to have all its iOS apps talk to each other. The big negative is that your BrowserEngineKit app is limited to the EU, because—surprise—the EU rules only apply to the EU.

Speaking of Google, Google’s VP of engineering for Chrome, Parisa Tabriz, commented on DeMonte’s statement on X, saying, “Strong agree with @mozilla. @Apple isn’t serious about supporting web browser or engine choice on iOS. Their strategy is overly restrictive, and won’t meaningfully lead to real choice for browser developers.”

Today, you can download what look like “alternative” browsers on iOS, like Chrome and Firefox, but these browsers are mostly just skins overtop of Apple’s Safari engine. iOS app developers aren’t actually allowed to include their own browser engines, so everything uses Safari’s WebKit engine, with a new UI and settings and sync features layered on top. That means all of WebKit’s bugs and feature support decisions apply to every browser.

Being stuck with Safari isn’t great for users. Over the years, Safari has earned a reputation as “the new IE” from some web developers, due to lagging behind the competition in its support for advanced web features. Safari has gotten notably better lately, though. For instance, in 2023, it finally shipped support for push notifications, allowing web apps to better compete with native apps downloaded from Apple’s cash-cow App Store. Apple’s support of push notifications came seven years after Google and Mozilla rolled out the feature.

More competition would be great for the iOS browser space, but the reality is that competition will mostly be from the other big “gatekeeper” in the room: Google. Chrome is the project with the resources and reach to better compete with Safari, and working its way into iOS will bring the web close to a Chrome monoculture. Google’s browser may have better support for certain web features, but it will also come with a built-in tracking system that spies on users and serves up their interests to advertisers. Safari has a much better privacy story.

Even though only EU users will get to choose from several actually different browsers, everyone still has to compete in the EU, and that includes Safari. For the rest of the world, even they don’t get a real browser choice; competing in the EU browser wars should make the only iOS browser better for everyone. The EU rules have a compliance deadline of March 2024, so iOS 17.4 needs to be out by then. Google and Mozilla have been working on full versions of their browsers for iOS for at least a year now. Maybe they’ll be ready for launch?

Google and Mozilla don’t like Apple’s new iOS browser rules Read More »

youtube-premium-announces-100-million-subscribers

YouTube Premium announces 100 million subscribers

Did someone really forget about this during the earnings call? —

Ad-free videos and YouTube Music access hits a major milestone.

YouTube Premium announces 100 million subscribers

Hot on the heels of Google’s “One” subscription plan obtaining 100 million users, YouTube is also hitting that big milestone, with 100 million people paying for Premium and YouTube Music. YouTube’s subscription data didn’t make it into the earnings call three days ago.

It’s hard to know what exactly is driving YouTube’s subscriptions. Premium gets you both ad-free YouTube videos and YouTube Music, and it’s easy to imagine people sticking to one or the other. Ad-free videos have been getting the most aggressive promotion lately, with Google cracking down on ad-block users by blocking video playback and displaying interstitial pop-ups. After warning users that ad blockers violate YouTube’s terms of service, the pop-ups show a big “try YouTube Premium” button. Premium also added an exclusive “enhanced bitrate” 1080p setting, although 2K, 4K, and 8K options have always been free.

There’s not much new on the music side of things. YouTube Music is free with ads and a more limited feature set, but subscribing gets you ad-free playback, background playback on phones, and access to YouTube Music streaming on Google’s various speakers. YouTube’s blog post highlights quotes from many big music industry CEOs celebrating the service.

Google’s announcement bundles together two different subscriptions. There’s the $13.99 per month YouTube Premium subscription, which gets you ad-free YouTube and YouTube Music, and a music-only “YouTube Music Premium” subscription, which is $10.99 per month (Google increased prices last year). If you’re a Spotify customer and don’t want Google’s music offering, the company doesn’t have a plan for you. From 2021 to 2023, Google had a music-free “YouTube Premium Lite” subscription plan available only in Europe, but the company killed the plan a few months ago.

YouTube Premium announces 100 million subscribers Read More »

google’s-pixel-storage-issue-fix-requires-developer-tools-and-a-terminal

Google’s Pixel storage issue fix requires developer tools and a terminal

Stagefright’s revenge —

Automatic updates broke your phone; the fix is a highly technical manual process.

Google’s Pixel storage issue fix requires developer tools and a terminal

Google has another fix for the second major storage bug Pixel phones have seen in the last four months. Last week, reports surfaced that some Pixel owners were being locked out of their phone’s local storage, creating a nearly useless phone with all sorts of issues. Many blamed the January 2024 Google Play system update for the issue, and yesterday, Google confirmed that hypothesis. Google posted an official solution to the issue on the Pixel Community Forums, but there’s no user-friendly solution here. Google’s automatic update system broke people’s devices, but the fix is completely manual, requiring users to download the developer tools, install drivers, change settings, plug in their phones, and delete certain files via a command-line interface.

The good news is that, if you’ve left your phone sitting around in a nearly useless state for the last week or two, following the directions means you won’t actually lose any data. Having a week or two of downtime is not acceptable to a lot of people, though, and several users replied to the thread saying they had already wiped their device to get their phone working again and had to deal with the resulting data loss (despite many attempts and promises, Android does not have a comprehensive backup system that works).

The bad news is that I don’t think many normal users will be able to follow Google’s directions. First, you’ll need to perform the secret action to enable Android’s Developer Options (you tap on the build number seven times). Then, you have to download Google’s “SDK Platform-Tools” zip file, which is meant for app developers. After that, plug in your phone, switch to the correct “File transfer” connection mode, open a terminal, navigate to the platform-tools folder, and run both “./adb uninstall com.google.android.media.swcodec” and “./adb uninstall com.google.android.media.” Then reboot the phone and hope that works.

I skipped a few steps (please read Google’s instructions if you’re trying this), but that’s the basic gist of it. The tool Google is having people use is “ADB,” or the “Android Debug Bridge.” This is meant to give developers command-line access to their phones, which allows them to quickly push new app builds to the device, get a readout of system logs, and turn on special developer flags for various testing.

Google’s instructions will only work if everything goes smoothly, and as someone with hundreds of hours in ADB from testing various Android versions, I will guess that it will probably not go smoothly. On Windows, the ADB drivers often don’t install automatically. Instead, you’ll get “unknown device” or some other incorrect device detection, and you won’t be able to run any commands. You usually have to use the “let me pick from drivers on my computer” option, browse through your file system, and manually “select” (more like “guess”) the driver you need while clicking through various warnings. You can already see at least one user with driver issues in the thread, with Windows telling them, “Your device has malfunctioned,” when really it just needs a driver.

Google’s Pixel storage issue fix requires developer tools and a terminal Read More »

google-earnings:-100-million-google-one-subscribers,-google-cloud-profits

Google earnings: 100 million Google One subscribers, Google Cloud profits

Do you have 6M Sunday Ticket subscribers yet? Probably not —

We highlight the interesting numbers from Google’s earnings call.

Alphabet’s earnings call was yesterday, and as usual, the company took in a lot of money ($86.31 billion), thanks mostly to ad click-through rates being at a certain level. More interesting, though, are the product numbers tucked away in the report.

For the good news, a big announcement was the success of one of Google’s biggest subscription plans, Google One, which CEO Sundar Pichai said is “just about to cross 100 million subscribers.” Google One is mostly a cloud-storage plan for Google accounts, allowing users to pay a monthly fee to get more than the 15GB of Drive and Gmail storage that comes free with a Google account. Pichai says the company’s whole subscription business—which is going to be Google One (storage), Google Workspace (business accounts), YouTube Premium (ad-free YouTube), and YouTube TV (a cable TV alternative)—are up to $5 billion in annual revenue. That’s up fivefold since 2019.

Speaking of subscriptions, one of Google’s most expensive, the $350-a-year NFL Sunday Ticket, didn’t have any hard numbers associated with it. Google SVP and CBO Philipp Schindler said the company was “pleased with the NFL Sunday Ticket signups in our first season.” Sunday Ticket was always a money-loser for DirecTV, and that was before the price shot up half a billion in the streaming era. Google is now reportedly on the hook to pay the NFL $2 billion a year for the next seven years. When asked about a return on investment for the project, Schindler only cited “solid” advertiser interest and that “NFL Sunday Ticket supports our long-term strategy and really helps solidify YouTube’s position as a must-have app on everyone’s TV set.”

The year 2023 was also the first time Google Cloud recorded a profit. Cloud is Google’s attempt to compete with Amazon Web Services as a platform for the cloud-based infrastructure needs of developers. After years of investment and growth, Cloud made $864 million in Q4 2023. It lost $186 million over the same period in 2022. According to a recent Canalys report, Google Cloud’s market share is in a distant third (10 percent) behind Microsoft Azure (25 percent) and the leader, AWS (31 percent).

For a while, Cloud’s third-place position could at least be offset by stronger growth than its competitors, but that Canalys report now has Microsoft with the highest growth rate, thanks to interest in its AI solutions. Microsoft is partnered with OpenAI, the creators of ChatGPT. Pichai spent a lot of time talking about Google Cloud’s competing AI work, but OpenAI has a level of hype and interest that can’t be matched by Google’s Bard/Gemini talk.

I don’t think we ever got a clear number for exactly how many people Google laid off in 2023. The company announced 12,000 layoffs in January, saying US employees had “already” been notified, while international employee layoffs would “take longer due to local laws and practices.” The company then laid off various employees across divisions throughout the year. Whatever the final cuts ended up being, the overall headcount only changed from 190,234 in December 2022 to 182,502 at the end of 2023, a net loss of about 8,000 people. Google was still hiring a lot during those layoffs.

One hundred eighty-two thousand employees is still a lot. Google’s headcount at the end of 2021 was 156,000 employees, and some Wall Street investors want to see the company return to that number. Pichai told employees to brace for more layoffs “throughout the year,” though the CEO says they wouldn’t be at the scale of 2023. Google’s downsizing cost a lot of money, with the company spending $2.1 billion on employee severance and $1.8 billion on office space exit charges for 2023.

Listing image by Getty Images | Alexander Koerner

Google earnings: 100 million Google One subscribers, Google Cloud profits Read More »

“time-to-move-on”:-fitbit-owners-fed-up-with-battery-problems,-google-response

“Time to move on”: Fitbit owners fed up with battery problems, Google response

Fitbit Charge 5

Enlarge / The Fitbit Charge 5 came out in September 2021.

Google

Fitbit owners are getting frustrated with Charge 5 fitness trackers quickly losing their charge and, in some cases, exhibiting additional problems. Google has denied that the problems are tied to firmware updates. But users remain skeptical, and some are fed up with Google’s limited response to a recurring problem.

Charge 5 battery complaints

On December 21, Fitbit announced Charge 5 firmware update 194.91 on its support forum. On paper, the update seemed typical, promising things like new clock faces, support for right-to-left text, and “bug fixes and improvements,” per the release notes.

But by early January, there were complaints on the forum from people who said they updated their Charge 5 and then saw their device’s battery suddenly drain much faster. Examples include one user claiming their battery life drains from 100 percent to 0 percent in 25 minutes and others saying their Charge 5 lasts about 12 hours. Most say their Charge 5 no longer lasts for a full day despite staying powered for days between charges before the update. The problems led a user going by Ge0ffh to call his device “completely unusable.”

A user named Disappointed01 said:

My Charge 5 (2yrs [sic] old) was working fine until I ran this update. Now I have to recharge it as least twice a day. Fully charged last night wore it for sleeping & flat when I awoke this morning. Have tried resetting … as per the advice on here. Has made no difference. Really disappointed as I love my Charge 5. I see a direct correlation between this battery issue and the update even though Fitbit reckon that’s not the case.

There are similar recollections and accusations against the firmware update on the support thread, which is 21 pages long as of this writing.

One user on the thread reported that they live in a household with three Charge 5s and that theirs is the only one with the latest firmware update and the only one experiencing problems.

Google denies firmware problem

The BBC was the first to report on concerns about the Charge 5’s latest firmware. Today, it reported that Google denied problems with the update.

“We’re still investigating this issue but can confirm it is not due to the recent firmware update,” a Google spokesperson told the BBC, which noted that Google’s rep “did not offer any alternative explanation.”

The Google spokesperson also advised users to keep updating their devices and to contact customer service if they have problems.

On the thread announcing the update, a Fitbit moderator has also advised users to contact Fitbit and conduct basic troubleshooting.

When I looked through the 21 pages of mostly complaints on the support thread, I saw a few people who reported that the firmware update did not result in Charge 5 problems.

But there are also numerous threads online (examples here, here, here, and here) demonstrating newfound frustration with the Charge 5.

“Time to move on”: Fitbit owners fed up with battery problems, Google response Read More »

the-year-of-windows-on-arm?-google-launches-official-chrome-builds.

The year of Windows on Arm? Google launches official Chrome builds.

Armed and ready —

Chrome for Windows-on-Arm should hit stable in time for Qualcomm’s big launch.

The Chrome nightly download page with an important section highlighted.

Enlarge / The Chrome nightly download page with an important section highlighted.

Ron Amadeo

Chrome is landing on a new platform: Windows on Arm. We don’t have an official announcement yet, but X user Pedro Justo was the first to spot that the Chrome Canary page now quietly hosts binaries for “Windows 11 Arm.”

Chrome has run on Windows for a long time, but that’s the x86 version. It also supports various Arm OSes, like Android, Chrome OS, and Mac OS. There’s also Chromium, the open source codebase on Chrome, which has run on Windows Arm for a while now, thanks mostly to Microsoft’s Edge browser being a Chromium derivative. The official “Google Chrome” has never been supported on Windows on Arm until now, though.

Windows may be a huge platform, but “Windows on Arm” is not. Apple’s switch to the Arm architecture has been a battery life revelation for laptops, and in the wake of that, interest in Windows on Arm has picked up. A big inflection point will be the release of laptops with the Qualcomm Snapdragon X Elite SoC in mid-2024. Assuming Qualcomm’s pre-launch hype pans out, this will be the first Arm on Windows chip to be in the same class as Apple Silicon. Previously, Windows on Arm could only run Chrome as an x86 app via a slow translation layer, so getting the world’s most popular browser to a native quality level in time for launch will be a big deal for Qualcomm.

The “Canary” channel is Chrome’s nightly builds channel, so fresh Arm builds should be arriving at a rapid pace. Usually, Canary features take about two months to hit the stable channels, which would be plenty of time for the new Snapdragon chip. It’s hard to know if Google will stick to that timeline, as this is a whole new architecture/OS combo. But again, most of the work has been ongoing for years now. The next steps would be rolling out Windows Arm dev and beta channels soon.

Listing image by Photo illustration by Aurich Lawson

The year of Windows on Arm? Google launches official Chrome builds. Read More »

the-pixel-8-pro-can-now-read-body-temps,-if-you-swipe-it-across-your-face

The Pixel 8 Pro can now read body temps, if you swipe it across your face

Google, you know they make smartwatches, right? —

The phone needs a four-second forehead scan to read your temperature.

  • Step 1: get the phone as close to your face as possible.

    Google

  • Step two: Over a period of four seconds, move the phone from the center of your forehead to your temple.

    Google

  • Do all that correctly and you’ll get a body temperature reading.

    Google

Most Pixel 8 Pro owners have probably forgotten that there’s an infrared temperature sensor on the back of the phone next to the LED camera flash. But it’s still there, and almost four months after launch, it’s getting a new feature: body temperature measurement. The four-month hold-up is because body temperature sensors are regulated as medical devices, so Google needed FDA approval to enable the feature. The company has a blog post detailing the feature, which says: “In clinical trials, our software algorithm was able to calculate body temperature in the range of 96.9°F–104°F (36.1°C–40°C) to within ±0.3°C when compared with an FDA-cleared temporal artery thermometer. In layman’s terms, this means the Pixel body temperature feature is about as accurate as other temporal artery thermometers.” The feature only works in the US.

Like everything about the Pixel 8 Pro’s temperature sensor, the basic feature idea sounds fine (if not several years late), but the execution leaves much to be desired. Google has a support page detailing how to use the body temperature sensor, and you’ll need to slowly swipe the phone across your entire face over four seconds to get a reading. The sensor needs to be extremely close to your face to work; Google says it wants the phone “as close as possible to the skin without touching.” If you wear glasses, you’ll need to take them off, because the phone needs to be so close to your face it will hit them. If you manage all that, you’ll get a body temperature reading that you can save to your Fitbit profile.

We found the temperature sensor to be the biggest negative mark in our Pixel 8 Pro review. I’m not entirely sure a well-executed temperature sensor would be a useful feature on a phone, but the Pixel 8’s temperature sensor is just such a hassle to use. Besides forehead measuring, it can also check the temperature of objects, but it only has a range of two inches. There’s also no camera feed or any targeting system to be sure of what you’re measuring—you get a blank screen with a “measure” button, you press it, and a number appears. Temperature sensing also stops the instant it reads any single temperature—it’s not continuous. All the user experience problems made the temperature sensor instantly forgettable. The body temperature addition isn’t helping and feels like a feature that would be better suited for a smartwatch.

The feature is rolling out as part of the January 2024 Pixel update (this isn’t the Google Play update that’s bricking phone storage. That’s a different update!). It also includes the “Circle to Search” feature that was announced during the Galaxy S24 launch, and AI-powered “Magic compose” for the Google Messages app. Google says the features will roll out “over the next few weeks.”

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google’s-latest-ai-video-generator-can-render-cute-animals-in-implausible-situations

Google’s latest AI video generator can render cute animals in implausible situations

An elephant with a party hat—underwater —

Lumiere generates five-second videos that “portray realistic, diverse and coherent motion.”

Still images of AI-generated video examples provided by Google for its Lumiere video synthesis model.

Enlarge / Still images of AI-generated video examples provided by Google for its Lumiere video synthesis model.

On Tuesday, Google announced Lumiere, an AI video generator that it calls “a space-time diffusion model for realistic video generation” in the accompanying preprint paper. But let’s not kid ourselves: It does a great job at creating videos of cute animals in ridiculous scenarios, such as using roller skates, driving a car, or playing a piano. Sure, it can do more, but it is perhaps the most advanced text-to-animal AI video generator yet demonstrated.

According to Google, Lumiere utilizes unique architecture to generate a video’s entire temporal duration in one go. Or, as the company put it, “We introduce a Space-Time U-Net architecture that generates the entire temporal duration of the video at once, through a single pass in the model. This is in contrast to existing video models which synthesize distant keyframes followed by temporal super-resolution—an approach that inherently makes global temporal consistency difficult to achieve.”

In layperson terms, Google’s tech is designed to handle both the space (where things are in the video) and time (how things move and change throughout the video) aspects simultaneously. So, instead of making a video by putting together many small parts or frames, it can create the entire video, from start to finish, in one smooth process.

The official promotional video accompanying the paper “Lumiere: A Space-Time Diffusion Model for Video Generation,” released by Google.

Lumiere can also do plenty of party tricks, which are laid out quite well with examples on Google’s demo page. For example, it can perform text-to-video generation (turning a written prompt into a video), convert still images into videos, generate videos in specific styles using a reference image, apply consistent video editing using text-based prompts, create cinemagraphs by animating specific regions of an image, and offer video inpainting capabilities (for example, it can change the type of dress a person is wearing).

In the Lumiere research paper, the Google researchers state that the AI model outputs five-second long 1024×1024 pixel videos, which they describe as “low-resolution.” Despite those limitations, the researchers performed a user study and claim that Lumiere’s outputs were preferred over existing AI video synthesis models.

As for training data, Google doesn’t say where it got the videos they fed into Lumiere, writing, “We train our T2V [text to video] model on a dataset containing 30M videos along with their text caption. [sic] The videos are 80 frames long at 16 fps (5 seconds). The base model is trained at 128×128.”

A block diagram showing components of the Lumiere AI model, provided by Google.

Enlarge / A block diagram showing components of the Lumiere AI model, provided by Google.

AI-generated video is still in a primitive state, but it’s been progressing in quality over the past two years. In October 2022, we covered Google’s first publicly unveiled image synthesis model, Imagen Video. It could generate short 1280×768 video clips from a written prompt at 24 frames per second, but the results weren’t always coherent. Before that, Meta debuted its AI video generator, Make-A-Video. In June of last year, Runway’s Gen2 video synthesis model enabled the creation of two-second video clips from text prompts, fueling the creation of surrealistic parody commercials. And in November, we covered Stable Video Diffusion, which can generate short clips from still images.

AI companies often demonstrate video generators with cute animals because generating coherent, non-deformed humans is currently difficult—especially since we, as humans (you are human, right?), are adept at noticing any flaws in human bodies or how they move. Just look at AI-generated Will Smith eating spaghetti.

Judging by Google’s examples (and not having used it ourselves), Lumiere appears to surpass these other AI video generation models. But since Google tends to keep its AI research models close to its chest, we’re not sure when, if ever, the public may have a chance to try it for themselves.

As always, whenever we see text-to-video synthesis models getting more capable, we can’t help but think of the future implications for our Internet-connected society, which is centered around sharing media artifacts—and the general presumption that “realistic” video typically represents real objects in real situations captured by a camera. Future video synthesis tools more capable than Lumiere will make deceptive deepfakes trivially easy to create.

To that end, in the “Societal Impact” section of the Lumiere paper, the researchers write, “Our primary goal in this work is to enable novice users to generate visual content in an creative and flexible way. [sic] However, there is a risk of misuse for creating fake or harmful content with our technology, and we believe that it is crucial to develop and apply tools for detecting biases and malicious use cases in order to ensure a safe and fair use.”

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