fair use

OpenAI blamed NYT for tech problem erasing evidence of copyright abuse

It’s not “lost,” just “inadvertently removed”

OpenAI denies deleting evidence, asks why NYT didn’t back up data.

OpenAI keeps deleting data that could allegedly prove the AI company violated copyright laws by training ChatGPT on authors’ works. Apparently largely unintentional, the sloppy practice is seemingly dragging out early court battles that could determine whether AI training is fair use.

Most recently, The New York Times accused OpenAI of unintentionally erasing programs and search results that the newspaper believed could be used as evidence of copyright abuse.

The NYT apparently spent more than 150 hours extracting training data, while following a model inspection protocol that OpenAI set up precisely to avoid conducting potentially damning searches of its own database. This process began in October, but by mid-November, the NYT discovered that some of the data gathered had been erased due to what OpenAI called a “glitch.”

Looking to update the court about potential delays in discovery, the NYT asked OpenAI to collaborate on a joint filing admitting the deletion occurred. But OpenAI declined, instead filing a separate response calling the newspaper’s accusation that evidence was deleted “exaggerated” and blaming the NYT for the technical problem that triggered the data deleting.

OpenAI denied deleting “any evidence,” instead admitting only that file-system information was “inadvertently removed” after the NYT requested a change that resulted in “self-inflicted wounds.” According to OpenAI, the tech problem emerged because NYT was hoping to speed up its searches and requested a change to the model inspection set-up that OpenAI warned “would yield no speed improvements and might even hinder performance.”

The AI company accused the NYT of negligence during discovery, “repeatedly running flawed code” while conducting searches of URLs and phrases from various newspaper articles and failing to back up their data. Allegedly the change that NYT requested “resulted in removing the folder structure and some file names on one hard drive,” which “was supposed to be used as a temporary cache for storing OpenAI data, but evidently was also used by Plaintiffs to save some of their search results (apparently without any backups).”

Once OpenAI figured out what happened, data was restored, OpenAI said. But the NYT alleged that the only data that OpenAI could recover did “not include the original folder structure and original file names” and therefore “is unreliable and cannot be used to determine where the News Plaintiffs’ copied articles were used to build Defendants’ models.”

In response, OpenAI suggested that the NYT could simply take a few days and re-run the searches, insisting, “contrary to Plaintiffs’ insinuations, there is no reason to think that the contents of any files were lost.” But the NYT does not seem happy about having to retread any part of model inspection, continually frustrated by OpenAI’s expectation that plaintiffs must come up with search terms when OpenAI understands its models best.

OpenAI claimed that it has consulted on search terms and been “forced to pour enormous resources” into supporting the NYT’s model inspection efforts while continuing to avoid saying how much it’s costing. Previously, the NYT accused OpenAI of seeking to profit off these searches, attempting to charge retail prices instead of being transparent about actual costs.

Now, OpenAI appears to be more willing to conduct searches on behalf of NYT that it previously sought to avoid. In its filing, OpenAI asked the court to order news plaintiffs to “collaborate with OpenAI to develop a plan for reasonable, targeted searches to be executed either by Plaintiffs or OpenAI.”

How that might proceed will be discussed at a hearing on December 3. OpenAI said it was committed to preventing future technical issues and was “committed to resolving these issues efficiently and equitably.”

It’s not the first time OpenAI deleted data

This isn’t the only time that OpenAI has been called out for deleting data in a copyright case.

In May, book authors, including Sarah Silverman and Paul Tremblay, told a US district court in California that OpenAI admitted to deleting the controversial AI training data sets at issue in that litigation. Additionally, OpenAI admitted that “witnesses knowledgeable about the creation of these datasets have apparently left the company,” authors’ court filing said. Unlike the NYT, book authors seem to suggest that OpenAI’s deleting appeared potentially suspicious.

“OpenAI’s delay campaign continues,” the authors’ filing said, alleging that “evidence of what was contained in these datasets, how they were used, the circumstances of their deletion and the reasons for” the deletion “are all highly relevant.”

The judge in that case, Robert Illman, wrote that OpenAI’s dispute with authors has so far required too much judicial intervention, noting that both sides “are not exactly proceeding through the discovery process with the degree of collegiality and cooperation that might be optimal.” Wired noted similarly the NYT case is “not exactly a lovefest.”

As these cases proceed, plaintiffs in both cases are struggling to decide on search terms that will surface the evidence they seek. While the NYT case is bogged down by OpenAI seemingly refusing to conduct any searches yet on behalf of publishers, the book author case is differently being dragged out by authors failing to provide search terms. Only four of the 15 authors suing have sent search terms, as their deadline for discovery approaches on January 27, 2025.

NYT judge rejects key part of fair use defense

OpenAI’s defense primarily hinges on courts agreeing that copying authors’ works to train AI is a transformative fair use that benefits the public, but the judge in the NYT case, Ona Wang, rejected a key part of that fair use defense late last week.

To win their fair use argument, OpenAI was trying to modify a fair use factor regarding “the effect of the use upon the potential market for or value of the copyrighted work” by invoking a common argument that the factor should be modified to include the “public benefits the copying will likely produce.”

Part of this defense tactic sought to prove that the NYT’s journalism benefits from generative AI technologies like ChatGPT, with OpenAI hoping to topple NYT’s claim that ChatGPT posed an existential threat to its business. To that end, OpenAI sought documents showing that the NYT uses AI tools, creates its own AI tools, and generally supports the use of AI in journalism outside the court battle.

On Friday, however, Wang denied OpenAI’s motion to compel this kind of evidence. Wang deemed it irrelevant to the case despite OpenAI’s claims that if AI tools “benefit” the NYT’s journalism, that “benefit” would be relevant to OpenAI’s fair use defense.

“But the Supreme Court specifically states that a discussion of ‘public benefits’ must relate to the benefits from the copying,” Wang wrote in a footnote, not “whether the copyright holder has admitted that other uses of its copyrights may or may not constitute fair use, or whether the copyright holder has entered into business relationships with other entities in the defendant’s industry.”

This likely stunts OpenAI’s fair use defense by cutting off an area of discovery that OpenAI previously fought hard to pursue. It essentially leaves OpenAI to argue that its copying of NYT content specifically serves a public good, not the act of AI training generally.

In February, Ars forecasted that the NYT might have the upper hand in this case because the NYT already showed that sometimes ChatGPT would reproduce word-for-word snippets of articles. That will likely make it harder to convince the court that training ChatGPT by copying NYT articles is a transformative fair use, as Google Books famously did when copying books to create a searchable database.

For OpenAI, the strategy seems to be to erect as strong a fair use case as possible to defend its most popular release. And if the court sides with OpenAI on that question, it won’t really matter how much evidence the NYT surfaces during model inspection. But if the use is not seen as transformative and then the NYT can prove the copying harms its business—without benefiting the public—OpenAI could risk losing this important case when the verdict comes in 2025. And that could have implications for book authors’ suit as well as other litigation, expected to drag into 2026.

Ashley is a senior policy reporter for Ars Technica, dedicated to tracking social impacts of emerging policies and new technologies. She is a Chicago-based journalist with 20 years of experience.

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Man tricks OpenAI’s voice bot into duet of The Beatles’ “Eleanor Rigby”

Advanced Voice Mode, AI, AI copyright, AI fair use, AI prompt injection, AJ Smith, audio synthesis, Biz & IT, copyright, Eleanor Rigby, fair use, large language models, machine learning, music synthesis, openai, Paul McCartney, prompt injection, The Beatles, voice synthesis / Mike M. / September 28, 2024

A screen capture of AJ Smith doing his Eleanor Rigby duet with OpenAI's Advanced Voice Mode through the ChatGPT app. — Enlarge / A screen capture of AJ Smith doing his Eleanor Rigby duet with OpenAI’s Advanced Voice Mode through the ChatGPT app.

OpenAI’s new Advanced Voice Mode (AVM) of its ChatGPT AI assistant rolled out to subscribers on Tuesday, and people are already finding novel ways to use it, even against OpenAI’s wishes. On Thursday, a software architect named AJ Smith tweeted a video of himself playing a duet of The Beatles’ 1966 song “Eleanor Rigby” with AVM. In the video, Smith plays the guitar and sings, with the AI voice interjecting and singing along sporadically, praising his rendition.

“Honestly, it was mind-blowing. The first time I did it, I wasn’t recording and literally got chills,” Smith told Ars Technica via text message. “I wasn’t even asking it to sing along.”

Smith is no stranger to AI topics. In his day job, he works as associate director of AI Engineering at S&P Global. “I use [AI] all the time and lead a team that uses AI day to day,” he told us.

In the video, AVM’s voice is a little quavery and not pitch-perfect, but it appears to know something about “Eleanor Rigby’s” melody when it first sings, “Ah, look at all the lonely people.” After that, it seems to be guessing at the melody and rhythm as it recites song lyrics. We have also convinced Advanced Voice Mode to sing, and it did a perfect melodic rendition of “Happy Birthday” after some coaxing.

AJ Smith’s video of singing a duet with OpenAI’s Advanced Voice Mode.

Normally, when you ask AVM to sing, it will reply something like, “My guidelines won’t let me talk about that.” That’s because in the chatbot’s initial instructions (called a “system prompt“), OpenAI instructs the voice assistant not to sing or make sound effects (“Do not sing or hum,” according to one system prompt leak).

OpenAI possibly added this restriction because AVM may otherwise reproduce copyrighted content, such as songs that were found in the training data used to create the AI model itself. That’s what is happening here to a limited extent, so in a sense, Smith has discovered a form of what researchers call a “prompt injection,” which is a way of convincing an AI model to produce outputs that go against its system instructions.

How did Smith do it? He figured out a game that reveals AVM knows more about music than it may let on in conversation. “I just said we’d play a game. I’d play the four pop chords and it would shout out songs for me to sing along with those chords,” Smith told us. “Which did work pretty well! But after a couple songs it started to sing along. Already it was such a unique experience, but that really took it to the next level.”

This is not the first time humans have played musical duets with computers. That type of research stretches back to the 1970s, although it was typically limited to reproducing musical notes or instrumental sounds. But this is the first time we’ve seen anyone duet with an audio-synthesizing voice chatbot in real time.

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Internet Archive’s e-book lending is not fair use, appeals court rules

The Internet Archive has lost its appeal after book publishers successfully sued to block the Open Libraries Project from lending digital scans of books for free online.

Judges for the Second Circuit Court of Appeals on Wednesday rejected the Internet Archive (IA) argument that its controlled digital lending—which allows only one person to borrow each scanned e-book at a time—was a transformative fair use that worked like a traditional library and did not violate copyright law.

As Judge Beth Robinson wrote in the decision, because the IA’s digital copies of books did not “provide criticism, commentary, or information about the originals” or alter the original books to add “something new,” the court concluded that the IA’s use of publishers’ books was not transformative, hobbling the organization’s fair use defense.

“IA’s digital books serve the same exact purpose as the originals: making authors’ works available to read,” Robinson said, emphasizing that although in copyright law, “[n]ot every instance will be clear cut,” “this one is.”

The appeals court ruling affirmed the lower court’s ruling, which permanently barred the IA from distributing not just the works in the suit, but all books “available for electronic licensing,” Robinson said.

“To construe IA’s use of the Works as transformative would significantly narrow―if not entirely eviscerate―copyright owners’ exclusive right to prepare (or not prepare) derivative works,” Robinson wrote.

Maria Pallante, president and CEO of the Association of American Publishers, the trade organization behind the lawsuit, celebrated the ruling. She said the court upheld “the rights of authors and publishers to license and be compensated for their books and other creative works and reminds us in no uncertain terms that infringement is both costly and antithetical to the public interest.”

“If there was any doubt, the Court makes clear that under fair use jurisprudence there is nothing transformative about converting entire works into new formats without permission or appropriating the value of derivative works that are a key part of the author’s copyright bundle,” Pallante said.

The Internet Archive’s director of library services, Chris Freeland, issued a statement on the loss, which comes after four years of fighting to maintain its Open Libraries Project.

“We are disappointed in today’s opinion about the Internet Archive’s digital lending of books that are available electronically elsewhere,” Freeland said. “We are reviewing the court’s opinion and will continue to defend the rights of libraries to own, lend, and preserve books.”

IA’s lending harmed publishers, judge says

The court’s fair use analysis didn’t solely hinge on whether IA’s digital lending of e-books was “transformative.” Judges also had to consider book publishers’ claims that IA was profiting off e-book lending, in addition to factoring in whether each work was original, what amount of each work was being copied, and whether the IA’s e-books substituted original works, depriving authors of revenue in relevant markets.

Ultimately, for each factor, judges ruled in favor of publishers, which argued that granting IA was threatening to “‘destroy the value of [their] exclusive right to prepare derivative works,’ including the right to publish their authors’ works as e-books.”

While the IA tried to argue that book publishers’ surging profits suggested that its digital lending caused no market harms, Robinson disagreed with the IA’s experts’ “ill-supported” market analysis and took issue with IA advertising “its digital books as a free alternative to Publishers’ print and e-books.”

“IA offers effectively the same product as Publishers―full copies of the Works―but at no cost to consumers or libraries,” Robinson wrote. “At least in this context, it is difficult to compete with free.”

Robinson wrote that despite book publishers showing no proof of market harms, that lack of evidence did not support IA’s case, ruling that IA did not satisfy its burden to prove it had not harmed publishers. She further wrote that it’s common sense to agree with publishers’ characterization of harms because “IA’s digital books compete directly with Publishers’ e-books” and would deprive authors of revenue if left unchecked.

“We agree with Publishers’ assessment of market harm” and “are likewise convinced” that “unrestricted and widespread conduct of the sort engaged in by [IA] would result in a substantially adverse impact on the potential market” for publishers’ e-books, Robinson wrote. “Though Publishers have not provided empirical data to support this observation, we routinely rely on such logical inferences where appropriate” when determining fair use.

Judges did, however, side with IA on the matter of whether the nonprofit was profiting off loaning e-books for free, contradicting the lower court. The appeals court disagreed with book publishers’ claims that IA profited off e-books by soliciting donations or earning a small percentage from used books sold through referral links on its site.

“Of course, IA must solicit some funds to keep the lights on,” Robinson wrote. But “IA does not profit directly from its Free Digital Library,” and it would be “misleading” to characterize it that way.

“To hold otherwise would greatly restrain the ability of nonprofits to seek donations while making fair use of copyrighted works,” Robinson wrote.

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Parody site ClownStrike refused to bow to CrowdStrike’s bogus DMCA takedown

Crowdstrike, digital millenium copyright act, DMCA, fair use, parody, parody site, Policy, trademark infringement / Mike M. / August 6, 2024

Doesn’t CrowdStrike have more important things to do right now than try to take down a parody site?

That’s what IT consultant David Senk wondered when CrowdStrike sent a Digital Millennium Copyright Act (DMCA) takedown notice targeting his parody site ClownStrike.

Senk created ClownStrike in the aftermath of the largest IT outage the world has ever seen—which CrowdStrike blamed on a buggy security update that shut down systems and incited prolonged chaos in airports, hospitals, and businesses worldwide.

Although Senk wasn’t personally impacted by the outage, he told Ars he is “a proponent of decentralization.” He seized the opportunity to mock “CrowdStrike’s ability to cause literal billions of dollars of damage” because he viewed this as “collateral from the incredible amount of ‘centralization’ in the tech industry.”

Setting up the parody site at clownstrike.lol on July 24, Senk’s site design is simple. It shows the CrowdStrike logo fading into a cartoon clown, with circus music blasting throughout the transition. For the first 48 hours of its existence, the site used an unaltered version of CrowdStrike’s Falcon logo, which is used for its cybersecurity platform, but Senk later added a rainbow propeller hat to the falcon’s head.

“I put the site up initially just to be silly,” Senk told Ars, noting that he’s a bit “old-school” and has “always loved parody sites” (like this one).

It was all fun and games, but on July 31, Senk received a DMCA notice from Cloudflare’s trust and safety team, which was then hosting the parody site. The notice informed Senk that CSC Digital Brand Services’ global anti-fraud team, on behalf of CrowdStrike, was requesting the immediate removal of the CrowdStrike logo from the parody site, or else Senk risked Cloudflare taking down the whole site.

Senk immediately felt the takedown was bogus. His site was obviously parody, which he felt should have made his use of the CrowdStrike logos—altered or not—fair use. He immediately responded to Cloudflare to contest the notice, but Cloudflare did not respond to or even acknowledge receipt of his counter notice. Instead, Cloudflare sent a second email warning Senk of the alleged infringement, but once again, Cloudflare failed to respond to his counter notice.

This left Senk little choice but to relocate his parody site to “somewhere less-susceptible to DMCA takedown requests,” Senk told Ars, which ended up being a Hetzner server in Finland.

Currently on the ClownStrike site, when you click a CSC logo altered with a clown wig, you can find Senk venting about “corporate cyberbullies” taking down “content that they disagree with” and calling Cloudflare’s counter notice system “hilariously ineffective.”

“The DMCA requires service providers to ‘act expeditiously to remove or disable access to the infringing material,’ yet it gives those same ‘service providers’ 14 days to restore access in the event of a counternotice!” Senk complained. “The DMCA, like much American legislation, is heavily biased towards corporations instead of the actual living, breathing citizens of the country.”

Reached for comment, CrowdStrike declined to comment on ClownStrike’s takedown directly. But it seems like the takedown notice probably never should have been sent to Senk. His parody site likely got swept up in CrowdStrike’s anti-fraud efforts to stop bad actors attempting to take advantage of the global IT outage by deceptively using CrowdStrike’s logo on malicious sites.

“As part of our proactive fraud management activities, CrowdStrike’s anti-fraud partners have issued more than 500 takedown notices in the last two weeks to help prevent bad actors from exploiting current events,” CrowdStrike’s statement said. “These actions are taken to help protect customers and the industry from phishing sites and malicious activity. While parody sites are not the intended target of these efforts, it’s possible for such sites to be inadvertently impacted. We will review the process and, where appropriate, evolve ongoing anti-fraud activities.”

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Appeals court seems lost on how Internet Archive harms publishers

copyright law, ebook licensing, ebooks, fair use, Internet Archive, libraries, Open Library, Policy / Kris Guyer / June 29, 2024

Deciding “the future of books” —

Appeals court decision potentially reversing publishers’ suit may come this fall.

Ashley Belanger – Jun 28, 2024 8: 25 pm UTC

The Internet Archive (IA) went before a three-judge panel Friday to defend its open library’s controlled digital lending (CDL) practices after book publishers last year won a lawsuit claiming that the archive’s lending violated copyright law.

In the weeks ahead of IA’s efforts to appeal that ruling, IA was forced to remove 500,000 books from its collection, shocking users. In an open letter to publishers, more than 30,000 readers, researchers, and authors begged for access to the books to be restored in the open library, claiming the takedowns dealt “a serious blow to lower-income families, people with disabilities, rural communities, and LGBTQ+ people, among many others,” who may not have access to a local library or feel “safe accessing the information they need in public.”

During a press briefing following arguments in court Friday, IA founder Brewster Kahle said that “those voices weren’t being heard.” Judges appeared primarily focused on understanding how IA’s digital lending potentially hurts publishers’ profits in the ebook licensing market, rather than on how publishers’ costly ebook licensing potentially harms readers.

However, lawyers representing IA—Joseph C. Gratz, from the law firm Morrison Foerster, and Corynne McSherry, from the nonprofit Electronic Frontier Foundation—confirmed that judges were highly engaged by IA’s defense. Arguments that were initially scheduled to last only 20 minutes stretched on instead for an hour and a half. Ultimately, judges decided not to rule from the bench, with a decision expected in the coming months or potentially next year. McSherry said the judges’ engagement showed that the judges “get it” and won’t make the decision without careful consideration of both sides.

“They understand this is an important decision,” McSherry said. “They understand that there are real consequences here for real people. And they are taking their job very, very seriously. And I think that’s the best that we can hope for, really.”

On the other side, the Association of American Publishers (AAP), the trade organization behind the lawsuit, provided little insight into how the day went. When reached for comment, AAP simply said, “We thought it was a strong day in court, and we look forward to the opinion.”

Decision could come early fall

According to Gratz, most of the questions for IA focused on “how to think about the situation where a particular book is available” from the open library and also available as an ebook that a library can license. Judges said they did not know how to think about “a situation where the publishers just haven’t come forward with any data showing that this has an impact,” Gratz said.

One audience member at the press briefing noted that instead judges were floating hypotheticals, like “if every single person in the world made a copy of a hypothetical thing, could hypothetically this affect the publishers’ revenue.”

McSherry said this was a common tactic when judges must weigh the facts while knowing that their decision will set an important precedent. However, IA has shown evidence, Gratz said, that even if IA provided limitless loans of digitized physical copies, “CDL doesn’t cause any economic harm to publishers, or authors,” and “there was absolutely no evidence of any harm of that kind that the publishers were able to bring forward.”

McSherry said that IA pushed back on claims that IA behaves like “pirates” when digitally lending books, with critics sometimes comparing the open library to illegal file-sharing networks. Instead, McSherry said that CDL provides a path to “meet readers where they are,” allowing IA to loan books that it owns to one user at a time no matter where in the world they are located.

“It’s not unlawful for a library to lend a book it owns to one patron at a time,” Gratz said IA told the court. “And the advent of digital technology doesn’t change that result. That’s lawful. And that’s what librarians do.”

In the open letter, IA fans pointed out that many IA readers were “in underserved communities where access is limited” to quality library resources. Being suddenly cut off from accessing nearly half a million books has “far-reaching implications,” they argued, removing access to otherwise inaccessible “research materials and literature that support their learning and academic growth.”

IA has argued that because copyright law is intended to provide equal access to knowledge, copyright law is better served by allowing IA’s lending than by preventing it. They’re hoping the judges will decide that CDL is fair use, reversing the lower court’s decision and restoring access to books recently removed from the open library. But Gratz said there’s no telling yet when that decision will come.

“There is no deadline for them to make a decision,” Gratz said, but it “probably won’t happen until early fall” at the earliest. After that, whichever side loses will have an opportunity to appeal the case, which has already stretched on for four years, to the Supreme Court. Since neither side seems prepared to back down, the Supreme Court eventually weighing in seems inevitable.

McSherry seemed optimistic that the judges at least understood the stakes for IA readers, noting that fair use is “designed to ensure that copyright actually serves the public interest,” not publishers’. Should the court decide otherwise, McSherry warned, the court risks allowing “a few powerful publishers” to “hijack the future of books.”

When IA first appealed, Kahle put out a statement saying IA couldn’t walk away from “a fight to keep library books available for those seeking truth in the digital age.”

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Internet Archive forced to remove 500,000 books after publishers’ court win

controlled digital lending, copyright law, fair use, Features, internat archive, Open Library, Policy, Uncategorized / Kris Guyer / June 22, 2024

As a result of book publishers successfully suing the Internet Archive (IA) last year, the free online library that strives to keep growing online access to books recently shrank by about 500,000 titles.

IA reported in a blog post this month that publishers abruptly forcing these takedowns triggered a “devastating loss” for readers who depend on IA to access books that are otherwise impossible or difficult to access.

To restore access, IA is now appealing, hoping to reverse the prior court’s decision by convincing the US Court of Appeals in the Second Circuit that IA’s controlled digital lending of its physical books should be considered fair use under copyright law. An April court filing shows that IA intends to argue that the publishers have no evidence that the e-book market has been harmed by the open library’s lending, and copyright law is better served by allowing IA’s lending than by preventing it.

“We use industry-standard technology to prevent our books from being downloaded and redistributed—the same technology used by corporate publishers,” Chris Freeland, IA’s director of library services, wrote in the blog. “But the publishers suing our library say we shouldn’t be allowed to lend the books we own. They have forced us to remove more than half a million books from our library, and that’s why we are appealing.”

IA will have an opportunity to defend its practices when oral arguments start in its appeal on June 28.

“Our position is straightforward; we just want to let our library patrons borrow and read the books we own, like any other library,” Freeland wrote, while arguing that the “potential repercussions of this lawsuit extend far beyond the Internet Archive” and publishers should just “let readers read.”

“This is a fight for the preservation of all libraries and the fundamental right to access information, a cornerstone of any democratic society,” Freeland wrote. “We believe in the right of authors to benefit from their work; and we believe that libraries must be permitted to fulfill their mission of providing access to knowledge, regardless of whether it takes physical or digital form. Doing so upholds the principle that knowledge should be equally and equitably accessible to everyone, regardless of where they live or where they learn.”

Internet Archive fans beg publishers to end takedowns

After publishers won an injunction stopping IA’s digital lending, which “limits what we can do with our digitized books,” IA’s help page said, the open library started shrinking. While “removed books are still available to patrons with print disabilities,” everyone else has been cut off, causing many books in IA’s collection to show up as “Borrow Unavailable.”

Ever since, IA has been “inundated” with inquiries from readers all over the world searching for the removed books, Freeland said. And “we get tagged in social media every day where people are like, ‘why are there so many books gone from our library’?” Freeland told Ars.

In an open letter to publishers signed by nearly 19,000 supporters, IA fans begged publishers to reconsider forcing takedowns and quickly restore access to the lost books.

Among the “far-reaching implications” of the takedowns, IA fans counted the negative educational impact of academics, students, and educators—”particularly in underserved communities where access is limited—who were suddenly cut off from “research materials and literature that support their learning and academic growth.”

They also argued that the takedowns dealt “a serious blow to lower-income families, people with disabilities, rural communities, and LGBTQ+ people, among many others,” who may not have access to a local library or feel “safe accessing the information they need in public.”

“Your removal of these books impedes academic progress and innovation, as well as imperiling the preservation of our cultural and historical knowledge,” the letter said.

“This isn’t happening in the abstract,” Freeland told Ars. “This is real. People no longer have access to a half a million books.”

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