Amazon

report:-apple’s-smart-home-ambitions-include-“tabletop-robot,”-cameras,-and-more

Report: Apple’s smart home ambitions include “tabletop robot,” cameras, and more

Rumors about a touchscreen-equipped smart home device from Apple have been circulating for years, periodically bolstered by leaked references in Apple’s software updates. But a report from Bloomberg’s Mark Gurman indicates that Apple’s ambitions might extend beyond HomePods with screens attached.

Gurman claims that Apple is working on a “tabletop robot” that “resembles an iPad mounted on a movable limb that can swivel and reposition itself to follow users in a room.” The device will also turn toward people who are addressing it or toward people whose attention it’s trying to get. Prototypes have used a 7-inch display similar in size to an iPad mini, with a built-in camera for FaceTime calls.

Apple is reportedly targeting a 2027 launch for some version of this robot, although, as with any unannounced Apple product, it could come out earlier, later, or not at all. Gurman reported in January that a different smart home device—essentially a HomePod with a screen, without the moving robot parts—was being planned for 2025, but has said more recently that Apple has bumped it to 2026. The robot could be a follow-up to or a fancier, more expensive version of that device, and it sounds like both will run the same software.

Report: Apple’s smart home ambitions include “tabletop robot,” cameras, and more Read More »

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Amazon is considering shoving ads into Alexa+ conversations

Since 2023, Amazon has been framing Alexa+ as a monumental evolution of Amazon’s voice assistant that will make it more conversational, capable, and, for Amazon, lucrative. Amazon said in a press release on Thursday that it has given early access of the generative AI voice assistant to “millions” of people. The product isn’t publicly available yet, and some advertised features are still unavailable, but Amazon’s CEO is already considering loading the chatbot up with ads.

During an investors call yesterday, as reported by TechCrunch, Andy Jassy noted that Alexa+ started rolling out as early access to some customers in the US and that a broader rollout, including internationally, should happen later this year. An analyst on the call asked Amazon executives about Alexa+’s potential for “increasing engagement” long term.

Per a transcript of the call, Jassy responded by saying, in part:

I think over time, there will be opportunities, you know, as people are engaging in more multi-turn conversations to have advertising play a role to help people find discovery and also as a lever to drive revenue.

Like other voice assistants, Alexa has yet to monetize users. Amazon is hoping to finally make money off the service through Alexa+, which is eventually slated to play a bigger role in e-commerce, including by booking restaurant reservations, keeping track of and ordering groceries, and recommending streaming content based on stated interests. But with Alexa reportedly costing Amazon $25 billion across four years, Amazon is eyeing additional routes to profitability.

Echo Show devices already show ads, and Echo speaker users may hear ads when listening to music. Advertisers have shown interest in advertising with Alexa+, but the inclusion of ads in a new offering like Alexa+ could drive people away.

Amazon is considering shoving ads into Alexa+ conversations Read More »

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Trump suspends trade loophole for cheap online retailers globally

But even Amazon may struggle to shift its supply chain as the de minimis exemption is eliminated for all countries. In February, the e-commerce giant “projected lower-than-expected sales and operating income for its first quarter,” which it partly attributed to “unpredictability in the economy.” A DataWeave study concluded at the end of June that “US prices for China-made goods on Amazon” were rising “faster than inflation,” Reuters reported, likely due to “cost shocks” currently “rippling through the retail supply chain.” Other non-Chinese firms likely impacted by this week’s order include eBay, Etsy, TikTok Shop, and Walmart.

Amazon did not respond to Ars’ request to comment but told Reuters last month that “it has not seen the average prices of products change up or down appreciably outside of typical fluctuations.”

Trump plans to permanently close loophole in 2027

Trump has called the de minimis exemption a “big scam,” claiming that it’s a “catastrophic loophole” used to “evade tariffs and funnel deadly synthetic opioids as well as other unsafe or below-market products that harm American workers and businesses into the United States.”

To address what Trump has deemed “national emergencies” hurting American trade and public health, he has urgently moved to suspend the loophole now and plans to permanently end it worldwide by July 1, 2027.

American travelers will still be able to “bring back up to $200 in personal items” and receive “bona fide gifts valued at $100 or less” duty-free, but a fixed tariff rate of between $80 to $200 per item will be applied to many direct-to-consumer shipments until Trump finishes negotiating trade deals with the rest of America’s key trade partners. As each deal is theoretically closed, any shipments will be taxed according to tariff rates of their country of origin. (Those negotiations are supposed to conclude by tomorrow, but so far, Trump has only struck deals with the European Union, Japan, and South Korea.)

Trump suspends trade loophole for cheap online retailers globally Read More »

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Delta’s AI spying to “jack up” prices must be banned, lawmakers say

“There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized offers based on personal information or otherwise,” Delta said. “A variety of market forces drive the dynamic pricing model that’s been used in the global industry for decades, with new tech simply streamlining this process. Delta always complies with regulations around pricing and disclosures.”

Other companies “engaging in surveillance-based price setting” include giants like Amazon and Kroger, as well as a ride-sharing app that has been “charging a customer more when their phone battery is low.”

Public Citizen, a progressive consumer rights group that endorsed the bill, condemned the practice in the press release, urging Congress to pass the law and draw “a clear line in the sand: companies can offer discounts and fair wages—but not by spying on people.”

“Surveillance-based price gouging and wage setting are exploitative practices that deepen inequality and strip consumers and workers of dignity,” Public Citizen said.

AI pricing will cause “full-blown crisis”

In January, the Federal Trade Commission requested information from eight companies—including MasterCard, Revionics, Bloomreach, JPMorgan Chase, Task Software, PROS, Accenture, and McKinsey & Co—joining a “shadowy market” that provides AI pricing services. Those companies confirmed they’ve provided services to at least 250 companies “that sell goods or services ranging from grocery stores to apparel retailers,” lawmakers noted.

That inquiry led the FTC to conclude that “widespread adoption of this practice may fundamentally upend how consumers buy products and how companies compete.”

In the press release, the anti-monopoly watchdog, the American Economic Liberties Project, was counted among advocacy groups endorsing the Democrats’ bill. Their senior legal counsel, Lee Hepner, pointed out that “grocery prices have risen 26 percent since the pandemic-era explosion of online shopping,” and that’s “dovetailing with new technology designed to squeeze every last penny from consumers.”

Delta’s AI spying to “jack up” prices must be banned, lawmakers say Read More »

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Amazon Prime Video subscribers sit through up to 6 minutes of ads per hour

Amazon forced all Prime Video subscribers onto a new ad-based subscription tier in January 2024 unless users paid more for their subscription type. Now, the tech giant is reportedly showing twice as many ads to subscribers as it did when it started selling ad-based streaming subscriptions.

Currently, anyone who signs up for Amazon Prime (which is $15 per month or $139 per year) gets Prime Video with ads. If they don’t want to see commercials, they have to pay an extra $3 per month. One can also subscribe to Prime Video alone for $9 per month with ads or $12 per month without ads.

When Amazon originally announced the ad tier, it said it would deliver “meaningfully fewer ads than linear TV and other streaming TV providers.” Based on “six ad buyers and documents” ad trade publication AdWeek reported viewing, Amazon has determined the average is four to six minutes of advertisements per hour.

“Prime Video ad load has gradually increased to four to six minutes per hour,” an Amazon representative said via email to an ad buyer this month, AdWeek reported.

That would mean that Prime Video subscribers are spending significantly more time sitting through ads than they did at the launch of Prime Video with ads. According to a report from The Wall Street Journal (WSJ) at the time, which cited an Amazon presentation it said it reviewed, “the average ad load at launch was two to three-and-a-half minutes.” However, when reached for comment, an Amazon Ads representative told Ars Technica that the WSJ didn’t confirm that figure directly with Amazon.

Amazon’s Ads spokesperson, however, declined to specify to Ars how many ads Amazon typically shows to Prime Videos subscribers today or in the past.

Instead, they shared a statement saying:

We remain focused on prioritizing ad innovation over volume. While demand continues to grow, our commitment is to improving ad experiences rather than simply increasing the number of ads shown. Since the beginning of this year alone, we’ve announced multiple capabilities, including Brand+, Complete TV, and new ad formats—all designed to deliver industry-leading relevancy and enhanced customer experiences. We will continue to invest in this important work, creating meaningful innovations that benefit both customers and advertisers alike.

Kendra Tang, programmatic supervisor at ad firm Rain the Growth Agency, told AdWeek that Amazon “told us the ad load would be increasing” and that she’s seen more ad opportunities made available in Amazon’s ad system.

Amazon Prime Video subscribers sit through up to 6 minutes of ads per hour Read More »

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Amazon Fire Sticks enable “billions of dollars” worth of streaming piracy

Amazon Fire Sticks are enabling “billions of dollars” worth of streaming piracy, according to a report today from Enders Analysis, a media, entertainment, and telecommunications research firm. Technologies from other media conglomerates, Microsoft, Google, and Facebook, are also enabling what the report’s authors deem an “industrial scale of theft.”

The report, “Video piracy: Big tech is clearly unwilling to address the problem,” focuses on the European market but highlights the global growth of piracy of streaming services as they increasingly acquire rights to live programs, like sporting events.

Per the BBC, the report points to the availability of multiple, simultaneous illegal streams for big events that draw tens of thousands of pirate viewers.

Enders’ report places some blame on Facebook for showing advertisements for access to illegal streams, as well as Google and Microsoft for the alleged “continued depreciation” of their digital rights management (DRM) systems, Widevine and PlayReady, respectively. Ars Technica reached out to Facebook, Google, and Microsoft for comment but didn’t receive a response before publication.

The report echoes complaints shared throughout the industry, including by the world’s largest European soccer streamer, DAZN. Streaming piracy is “almost a crisis for the sports rights industry,” DAZN’s head of global rights, Tom Burrows, said at The Financial Times’ Business of Football Summit in February. At the same event, Nick Herm, COO of Comcast-owned European telecommunication firm Sky Group, estimated that piracy was costing his company “hundreds of millions of dollars” in revenue. At the time, Enders co-founder Claire Enders said that the pirating of sporting events accounts for “about 50 percent of most markets.”

Jailbroken Fire Sticks

Friday’s Enders report named Fire Sticks as a significant contributor to streaming piracy, calling the hardware a “piracy enabler.”

Enders’ report pointed to security risks that pirate viewers face, including providing credit card information and email addresses to unknown entities, which can make people vulnerable to phishing and malware. However, reports of phishing and malware stemming from streaming piracy, which occurs through various methods besides a Fire TV Stick, seem to be rather limited.

Amazon Fire Sticks enable “billions of dollars” worth of streaming piracy Read More »

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Amazon and Stellantis abandon project to create a digital “SmartCockpit”

Automaker Stellantis and retail and web services behemoth Amazon have decided to put an end to a collaboration on new in-car software. The partnership dates back to 2022, part of a wide-ranging agreement that also saw Stellantis pick Amazon Web Services as its cloud platform for new vehicles and Amazon sign on as the first customer for Ram’s fully electric ProMaster EV van.

A key aspect of the Amazon-Stellantis partnership was to be a software platform for new Stellantis vehicles called STLA SmartCockpit. Meant to debut last year, SmartCockpit was supposed to “seamlessly integrate with customers’ digital lives to create personalized, intuitive in-vehicle experiences,” using Alexa and other AI agents to provide better in-car entertainment but also navigation, vehicle maintenance, and in-car payments as well.

But 2024 came and went without the launch of SmartCockpit, and now the joint work has wound down, according to Reuters, although not for any particular reason the news organization could discern. Rather, the companies said in a statement that they “will allow each team to focus on solutions that provide value to our shared customers and better align with our evolving strategies.”

Amazon and Stellantis abandon project to create a digital “SmartCockpit” Read More »

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Matter update may finally take the tedium out of setting up your smart home

There is no product category that better embodies the XKCD take on standards than smart home. With an ocean of connectivity options and incompatible standards, taming this mess has been challenging, but Matter could finally have a shot at making things a little less frustrating. The latest version of the standard has launched, offering multiple ways to streamline the usually aggravating setup process.

The first public release of Matter was in late 2022, but compatible systems didn’t get support until the following year. Now, there are Matter-certified devices like smart bulbs and sensors that will talk to Apple, Google, Amazon, and other smart home platforms. Matter 1.4.1 includes support for multi-device QR codes, NFC connection, and integrated terms and conditions—all of these have the potential to eliminate some very real smart home headaches.

It’s common for retailers to offer multi-packs of devices like light bulbs or smart plugs. That can save you some money, but setting up all those devices is tedious. With Matter 1.4.1, it might be much easier thanks to multi-device QR codes. Manufacturers can now include a QR code in the package that will pair all the included devices with your smart home system when scanned.

QR codes will still appear on individual devices for pairing, but it might not always be a QR code going forward. The new Matter also gives manufacturers the option of embedding NFC tags inside smart home gadgets. So all you have to do to add them to your system is tap your phone. That will be nice if you need to pair a device after it has been installed somewhere that obscures the visible code.

Matter update may finally take the tedium out of setting up your smart home Read More »

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Apps like Kindle are already taking advantage of court-mandated iOS App Store changes

As of an update released today, the iOS app still doesn’t allow books to be purchased directly in the app, but you can search Amazon’s virtual bookstore inside the app and tap a new “Get Book” button that automatically pops you over to Amazon.com in your phone or tablet’s default browser. This is not as convenient for users as allowing them to purchase digital goods or services directly in the app, but it does make things a lot more friendly for users of apps whose developers don’t want to pay Apple a cut.

For the first time ever, the Kindle app on iOS can automatically direct book buyers to Amazon’s site to complete a purchase. Credit: Andrew Cunningham

Apple’s position on its App Store commissions has generally been, to write a high-level summary, that these third-party app developers benefit from the size and reach of Apple’s platform, the work Apple does to maintain the App Store and to make apps discoverable, and Apple’s payment processing services, among other benefits.

Even when it complied with a court order to allow third-party developers to use alternate payment processors in their apps, Apple still insisted on a 12 to 27 percent cut (rather than the usual 15 to 30 percent) to cover these other less-tangible benefits of offering apps and services on Apple’s devices. (Apple’s method of complying with that ruling, including onerous filing requirements for developers who used third-party payment services, was one of many things Judge Gonzalez criticized Apple for in last week’s ruling.)

A new headache for Apple

Apple is appealing last week’s ruling, and it may well succeed in the end, giving the company the ability to roll back these rule changes and once again force developers to either use Apple’s in-app payments or force users to buy goods and services externally. But even if this change is only temporary, it still creates new potential PR headaches for Apple.

Apps like Kindle are already taking advantage of court-mandated iOS App Store changes Read More »

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We finally know a little more about Amazon’s super-secret satellites

“Elon thinks we can do the job with cheaper and simpler satellites, sooner,” a source told Reuters at the time of Badyal’s dismissal. Earlier in 2018, SpaceX launched a pair of prototype cube-shaped Internet satellites for demonstrations in orbit. Then, less than a year after firing Badyal, Musk’s company launched the first full stack of Starlink satellites, debuting the now-standard flat-panel design.

In a post Friday on LinkedIn, Badyal wrote the Kuiper satellites have had “an entirely nominal start” to their mission. “We’re just over 72 hours into our first full-scale Kuiper mission, and the adrenaline is still high.”

The Starlink and Kuiper constellations use laser inter-satellite links to relay Internet signals from node-to-node across their networks. Starlink broadcasts consumer broadband in Ku-band frequencies, while Kuiper will use Ka-band.

Ultimately, SpaceX’s simplified Starlink deployment architecture has fewer parts and eliminates the need for a carrier structure. This allows SpaceX to devote a higher share of the rocket’s mass and volume capacity to the Starlink satellites themselves, replacing dead weight with revenue-earning capability. The dispenser architecture used by Amazon is a more conventional design, and gives satellite engineers more flexibility in designing their spacecraft. It also allows satellites to spread out faster in orbit.

Others involved in the broadband megaconstellation rush have copied SpaceX’s architecture.

China’s Qianfan, or Thousand Sails, satellites have a “standardized and modular” flat-panel design that “meets the needs of stacking multiple satellites with one rocket,” according to the company managing the constellation. While Chinese officials haven’t released any photos of the satellites, which could eventually number more than 14,000, this sounds a lot like the design of SpaceX’s Starlink satellites.

Another piece of information released by United Launch Alliance helps us arrive at an estimate of the mass of each Kuiper satellite. The collection of 27 satellites that launched earlier this week added up to be the heaviest payload ever flown on ULA’s Atlas V rocket. ULA said the total payload the Atlas V delivered to orbit was about 34,000 pounds, equivalent to roughly 15.4 metric tons.

It wasn’t clear whether this number accounted for the satellite dispenser, which likely weighed somewhere in the range of 1,000 to 2,000 pounds at launch. This would put the mass of each Kuiper satellite somewhere between 1,185 and 1,259 pounds (537 and 571 kilograms).

This is not far off the estimated mass of SpaceX’s most recent iteration of Starlink satellites, a version known as V2 Mini Optimized. SpaceX’s Falcon 9 rocket has launched up to 28 of these flat-packed satellites on a single launch.

We finally know a little more about Amazon’s super-secret satellites Read More »

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Trump admin lashes out as Amazon considers displaying tariff costs on its sites

This morning, Punchbowl News reported that Amazon was considering listing the cost of tariffs as a separate line item on its site, citing “a person familiar with the plan.” Amazon later acknowledged that there had been internal discussions to that effect but only for its import-focused Amazon Haul sub-store and that the company didn’t plan to actually list tariff prices for any items.

“This was never approved and is not going to happen,” reads Amazon’s two-sentence statement.

Amazon issued such a specific and forceful on-the-record denial in part because it had drawn the ire of the Trump administration. In a press briefing early this morning, White House Press Secretary Karoline Leavitt was asked a question about the report, which the administration responded to as though Amazon had made a formal announcement about the policy.

“This is a hostile and political act by Amazon,” Leavitt said, before blaming the Biden administration for high inflation and claiming that Amazon had “partnered with a Chinese propaganda arm.”

The Washington Post also reported that Trump had called Amazon founder Jeff Bezos to complain about the report.

Amazon’s internal discussions reflect the current confusion around the severe and rapidly changing import tariffs imposed by the Trump administration, particularly tariffs of 145 percent on goods imported from China. Other retailers, particularly sites like Temu, AliExpress, and Shein, have all taken their own steps, either adding labels to listings when import taxes have already been included in the price, or adding import taxes as a separate line item in users’ carts at checkout as Amazon had discussed doing.

A Temu cart showing the price of an item’s import tax as a separate line item. Amazon reportedly considered and discarded a similar idea for its Amazon Haul sub-site.

Small purchases are seeing big hits

Most of these items are currently excluded from tariffs because of something called the de minimis exemption, which applies to any shipment valued under $800. The administration currently plans to end the de minimis exemption for packages coming from China or Hong Kong beginning on May 2, though the administration’s plans could change (as they frequently have before).

Trump admin lashes out as Amazon considers displaying tariff costs on its sites Read More »

trump’s-tariffs-trigger-price-hikes-at-large-online-retailers

Trump’s tariffs trigger price hikes at large online retailers

Popular online shopping meccas Temu and Shein have finally broken their silence, warning of potential price hikes starting next week due to Donald Trump’s tariffs.

Temu is a China-based e-commerce platform that has grown as popular as Amazon for global shoppers making cross-border purchases, according to 2024 Statista data. Its tagline, “Shop like a billionaire,” is inextricably linked to the affordability of items on its platform. And although Shein—which vows to make global fashion “accessible to all” by selling inexpensive stylish clothing—moved its headquarters from China to Singapore in 2022, most of its products are still controversially manufactured in China, the BBC reported.

For weeks, the US-China trade war has seen both sides spiking tariffs. In the US, the White House last night crunched the numbers and confirmed that China now faces tariffs of up to 245 percent, The Wall Street Journal reported. That figure includes new tariffs Trump has imposed, taxing all Chinese goods by 145 percent, as well as prior 100 percent tariffs lobbed by the Biden administration that are still in effect on EVs and Chinese syringes.

Last week, China announced that it would stop retaliations, CNBC reported. But that came after China rolled out 125 percent tariffs on US goods. While China has since accused Trump of weaponizing tariffs to “an irrational level,” other retaliations have included increasingly cutting off US access to critical minerals used in tech manufacturing and launching antitrust probes into US companies.

For global retailers, the tit-for-tat tariffs have immediately scrambled business plans. Particularly for Temu and Shein, Trump’s decision to end the “de minimis” exemption on May 2—which allowed shipments valued under $800 to be imported duty-free—will soon hit hard, exposing them to 90 percent tariffs that inevitably led to next week’s price shifts. According to The Guardian, starting on June 1, retailers will have to pay $150 tariffs on each individual package.

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