Vizio

buying-a-tv-in-2025?-expect-lower-prices,-more-ads,-and-an-os-war.

Buying a TV in 2025? Expect lower prices, more ads, and an OS war.


“I do fear that the pressure to make better TVs will be lost…”

If you’re looking to buy a TV in 2025, you may be disappointed by the types of advancements TV brands will be prioritizing in the new year. While there’s an audience of enthusiasts interested in developments in tech like OLED, QDEL, and Micro LED, plus other features like transparency and improved audio, that doesn’t appear to be what the industry is focused on.

Today’s TV selection has a serious dependency on advertisements and user tracking. In 2025, we expect competition in the TV industry to center around TV operating systems (OSes) and TVs’ ability to deliver more relevant advertisements to viewers.

That yields a complicated question for shoppers: Are you willing to share your data with retail conglomerates and ad giants to save money on a TV?

Vizio is a Walmart brand now

One of the most impactful changes to the TV market next year will be Walmart owning Vizio. For Walmart, the deal, which closed on December 3 for approximately $2.3 billion, is about owning the data collection capabilities of Vizio’s SmartCast OS. For years, Vizio has been shifting its business from hardware sales to Platform+, “which consists largely of its advertising business” and “now accounts for all the company’s gross profit,” as Walmart noted when announcing the acquisition.

Walmart will use data collected from Vizio TVs to fuel its ad business, which sells ads on the OSes of its TVs (including Vizio and Onn brand TVs) and point-of-sale machines in Walmart stores. In a December 3 statement, Walmart confirmed its intentions with Vizio:

The acquisition… allows Walmart to serve its customers in new ways to enhance their shopping journeys. It will also bring to market new and differentiated ways for advertisers to meaningfully connect with customers at scale and boost product discovery, helping brands achieve greater impact from their advertising investments with Walmart Connect—the company’s retail media business in the US.

In 2025, buying a Vizio TV won’t just mean buying a TV from a company that’s essentially an ad business. It will mean fueling Walmart’s ad business. With Walmart also owning Onn and Amazon owning Fire TVs, that means there’s one less TV brand that isn’t a cog in a retail giant’s ever-expanding ad machine. With a history that includes complaints around working conditions and questionable products, including some that are straight scams, some people (including numerous Ars commenters) try to avoid commerce giants like Walmart and Amazon. In 2025, that will be harder for people looking for a new TV, especially an inexpensive one.

“Roku is at grave risk”

Further, Walmart has expressed a goal of becoming one of the 10 biggest ad companies, with the ad business notably having higher margins than groceries. It could use Vizio, via more plentiful and/or intrusive ads, to fuel those goals.

And Walmart’s TV market share is set to grow in the new year. Paul Gray, research director of consumer electronics and devices at Omdia, told Ars Technica he expects that “the new combined sales (Vizio plus Walmart’s white label) will be bigger than the current market leader Samsung.”

There are also potential implications related to how Walmart decides to distribute TVs post-acquisition. As Patrick Horner, practice leader of consumer electronics at Omdia, told Ars:

One of the possibilities is that Walmart could make use of the Vizio operating system a condition for placement in stores. This could change not only the Onn/Vizio TVs but may also include the Chinese brands. The [Korean] and Japanese brands may resist, as they have premium brand positioning, but the Chinese brands would be vulnerable. Roku is at grave risk.

Roku acquisition?

With Walmart set to challenge Roku, some analysts anticipate that Roku will be acquired in 2025. In December, Guggenheim analysts predicted that ad tech firm The Trade Desk, which is launching its own TV OS, will look to buy Roku to scale its OS business.

Needham & Company’s Laura Martin also thinks an acquisition—by The Trade Desk or possibly one of Walmart’s retail competitors—could be on the horizon.

‘’Walmart has told you by buying Vizio that these large retailers need a connected television advertising platform to tie purchases to,” Martin told Bloomberg. “That means Target and other large retailers have that reason to buy Roku to tie Roku’s connected television ad units to their sales in their retail stores. And by the way, Roku has much higher margins than any retailer.’”

She also pointed to Amazon as a potential buyer, noting that it might be able to use Roku’s user data to feed large language models.

Roku was already emboldened enough in 2024 to introduce home screen video ads to its TVs and streaming devices and has even explored technology for showing ads over anything plugged into a Roku set. Imagine how using Roku devices might further evolve if owned by a company like The Trade Desk or Amazon with deep interests in ads and tracking.

TV owners accustomed to being tracked

TV brands have become so dependent on ads that some are selling TVs at a loss to push ads. How did we get to the point where TV brands view their hardware as a way to track and sell to viewers? Part of the reason TV OSes are pushing the limits on ads is that many viewers seem willing to accept them, especially in the name of saving money.

Per the North American Q2 2024 TiVo Video Trends Report, 64.3 percent of subscription video-on-demand users subscribe to an ad-supported tier (compared to 48 percent in Q2 2023). And users are showing more tolerance to ads, with 77.8 percent saying they are “tolerant” or “in favor of” ads, up from 74 percent in Q2 2023. This is compared to 22.2 percent of respondents saying they’re “averse” to ads. TiVo surveyed 4,490 people in the US and Canada ages 18 and up for the report.

“Based on streaming services, many consumers see advertising as a small price to pay for lower cash costs,” Horner said.

The analyst added:

While some consumers will be sensitive to privacy issues or intrusive advertising, at the same time, most people have shown themselves entirely comfortable with being tracked by (for example) social media.

Alan Wolk, co-founder and lead analyst at the TVREV TV and streaming analyst group, agreed that platforms like Instagram have proven people’s willingness to accept ads and tracking, particularly if it leads to them seeing more relevant advertisements or giving shows or movies better ratings. According to the analyst, customers seem to think, “Google is tracking my finances, my porn habits, my everything. Why do I care if NBC knows that I watch football and The Tonight Show?”

While Ars readers may be more guarded about Google having an insider look at their data, many web users have a more accepting attitude. This has opened the door for TVs to test users’ max tolerance for ads and tracking to deliver more relevant ads.

That said, there’s a fine line.

“Companies have to be careful of… finding that line between taking in advertising, especially display ads on the home screen or whatnot, and it becoming overwhelming [for viewers],” Wolk said.

One of the fastest-growing ad vehicles for TVs currently and into 2025 is free, ad-supported streaming television (FAST) channels that come preloaded and make money from targeted ads. TCL is already experimenting with what viewers will accept here. It recently premiered movies made with generative AI that it hopes will fuel its FAST business while saving money. TCL believes that passive viewers will accept a lot of free content, even AI-generated movies and shows. But some viewers are extremely put off by such media, and there’s a risk of souring the reputation of some FAST services.

OS wars

We can expect more competition from TV OS operators in 2025, including from companies that traditionally have had no place in consumer hardware, like ad tech giant The Trade Desk. These firms face steep competition, though. Ultimately, the battle of TV OSes could end up driving improvements around usability, content recommendations, and, for better or worse, ad targeting.

Following heightened competition among TV OSes, Omdia’s Gray expects winners to start emerging, followed by consolidation.

“I expect that the final state will be a big winner, a couple of sizeable players, and some niche offerings,” he said.

Companies without backgrounds in consumer tech will have difficulty getting a foot into an already crowded market, which means we may not have to worry much about companies like The Trade Desk taking over our TVs.

“I have yet to meet a single person who hasn’t looked at me quizzically and said, ‘Wait, what are they thinking?’ Because the US market for the operating system is very tight,” Wolk said. “… So for American consumers, I don’t think we’ll see too many new entrants.”

You can also expect Comcast and Charter to push deeper into TV software as they deal with plummeting cable businesses. In November, they made a deal to put their joint venture’s TV OS, Xumo OS, in Hisense TVs that will be sold in Target. Xumo TVs are already available in almost 8,000 locations, Comcast and Charter said in November. The companies claimed that the retailers selling Xumo TVs “represent nearly 75 percent of all smart TV sales in the US.”

Meanwhile, Xperi Corp. said in November that it expected its TiVo OS to be in 2 million TVs by the end of 2024 and 7 million TVs by the end of 2025. At the heart of Tivo OS is TiVo One, which TiVo describes as a “cross-screen ad platform for new inventory combined with audience targeting and monetization” that is available in TVs and car displays. Announcing TiVo One in May, Xperi declared that the “advertising market is projected to reach [$36] billion” by 2026, meaning that “advertising on smart TVs has never been more imperative.”

But as competition intensifies and pushes the market into selecting a few “sizeable players,” as Gray put it, there’s more pressure for companies to make their OSes stand out to TV owners. This is due to advertising interests, but it also means more focus on making TVs easier to use and better able to help people find something to watch.

Not a lot of options

At the start of this article, we asked if you’d be willing to share your data with retail conglomerates and ad giants to save money on a TV. But the truth is there aren’t many alternative options beyond disconnecting your TV from the Internet or paying for an Apple TV streaming device in addition to your TV. Indeed, amid a war among OSes, many Ars readers will opt not to leverage ad-filled software at all. This shows a disconnect between TV makers and a core audience while suggesting limits in terms of new TV experiences next year.

Still, analysts agree that even among more expensive TV brands, there has been a shift toward building out ad businesses and OSes over improving hardware features like audio.

“This is a low-margin business, and even in the premium segment, the revenues from ads and data are significant. Also, the sort of consumer who buys a premium TV is likely to be especially interesting to advertisers,” Gray said.

Some worry about what this means for TV innovation. With software being at the center of TV businesses, there seems to be less incentive to drive hardware-related advancements. Gray echoed this sentiment while acknowledging that the current state of TVs is at least driving down TV prices.

“I do fear that the pressure to make better TVs will be lost and that matters such as… durability and performance risk being de-prioritized,” he said.

Vendors are largely leaving shoppers to drive improvements themselves, such as by buying additional gadgets like soundbars, Wolk noted.

In 2025, TVs will continue focusing innovation around software, which has immediate returns via ad sales compared to new hardware, which can take years to develop and catch on with shoppers. For some, this is creating a strong demand for dumb TVs, but unfortunately, there are no immediate signs of that becoming a trend.

As Horner put it, “This is an advertising/e-commerce-driven market, not a consumer-driven market. TV content is just the bait in the trap.”

Photo of Scharon Harding

Scharon is Ars Technica’s Senior Product Reviewer writing news, reviews, and analysis on consumer technology, including laptops, mechanical keyboards, and monitors. She’s based in Brooklyn.

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walmart-buying-tv-brand-vizio-for-its-ad-fueling-customer-data

Walmart buying TV-brand Vizio for its ad-fueling customer data

About software, not hardware —

Deal expected to close as soon as this summer.

Close-up of Vizio logo on a TV

Walmart announced an agreement to buy Vizio today. Irvine, California-based Vizio is best known for lower-priced TVs, but its real value to Walmart is its advertising business and access to user data.

Walmart said it’s buying Vizio for approximately $2.3 billion, pending regulatory clearance and additional closing conditions. Vizio can also terminate the transaction over the next 45 days if it accepts a better offer, per the announcement.

Walmart will keep selling non-Vizio TVs should the merger close, Seth Dallaire, Walmart US’s EVP and CRO who would manage Vizio post-acquisition, told The Wall Street Journal (WSJ).

Walmart expects the acquisition to be finalized as soon as this summer, it told WSJ.

Ad-pportunity

Walmart, including Sam’s Club, is typically Vizio’s biggest customer by sales, per a WSJ report last week on the potential merger. But Walmart’s acquisition isn’t about getting a bigger piece of the budget-TV market (Walmart notably already sells its own “onn.” budget TVs). Instead, Walmart is looking to boost its Walmart Connect advertising business.

Vizio makes money by selling ads, including those shown on the Vizio SmartCast OS and on free content available on its TVs with ads. Walmart said buying Vizio will give it new ways to appeal to advertisers and that those ad efforts would be further fueled by Walmart’s high-volume sales of TVs.

Walmart said today that Vizio’s Platform+ ad business has “over 500 direct advertiser relationships, including many of the Fortune 500” and that SmartCast users have grown 400 percent since 2018 to 18 million active accounts.

Walmart Connect (which was rebranded from Walmart Media Group in 2021) sells various types of ads, including adverts that appear on Walmart’s website and app. Walmart Connect also sells ads that display on in-store screens, including display TVs and point-of-sale machines, in over 4,700 locations (Walmart has over 10,500 stores).

Walmart makes most of its US revenue from low-profit groceries, WSJ noted last week, but ads are higher profit. Walmart has said that it wants Walmart Connect to be a top-10 advertising business. Alphabet, Amazon, and Meta are among the world’s biggest advertising companies today. In the fiscal year ending January 2023, Walmart said that its global ads business represented under 1 percent ($2.7 billion) of its total annual revenue. In its fiscal year 2024 Q4 earnings report released today [PDF], Walmart said its global ad business grew 33 percent, including 22 percent in the US, compared to Q4 2023.

Hungry for customer data

Owning Platform+ would give Walmart new information about TV users. Data gathered from Vizio TVs will be combined with data on shoppers that Walmart already gets. Walmart plans to use this customer data to sell targeted ad space, such as banners above Walmart.com search results, and to help advertisers track ad results.

With people only able to buy so many new TVs, vendors have been pushing for ways to make money off of already-purchased TVs. That means putting ads on TV OSes and TVs that gather customer data, including what users watch and which ads they click on, when possible. TV makers like Vizio, Amazon, and LG are increasingly focusing on ads as revenue streams.

Meanwhile, retailers like Walmart are also turning to ads for revenue. Through Vizio, Walmart is looking to add a business with the vast majority of gross profit coming from ads. Data acquired through SmartCast can shed light on ad effectiveness and improve ad targeting, Vizio tells advertisers.

In an interview with WSJ, Dallaire noted that smart TVs and streaming have turned the TV business into a software, not hardware, business. According to a spokesperson for Parks Associate that Ars Technica spoke with, Vizio has 12 percent of connected TV OS market share. WSJ reported last week that Roku OS has more market share at 25 percent; although, a graph that Parks Associates’ rep sent to me suggests the percentage is smaller (Parks Associates’ spokesperson wouldn’t confirm Roku OS’ market share or the accuracy of WSJ’s report to Ars). Roku OS is on Walmart’s “onn.” TVs, but Walmart doesn’t own Roku.

Vizio TVs could get worse

From the perspective of a company seeking to grow its ad business, buying Vizio seems reasonable. But from a user perspective, Vizio TVs risk becoming too centered on selling and measuring ads.

There was already a large financial incentive for Vizio to focus on growing Platform+ and the profitability of SmartCast (in its most recent earnings report, Vizio said its average revenue per SmartCast user increased 14 percent year over year to $31.55). For years, Vizio’s business has been more about selling ads than selling TVs. An acquisition focused on ads can potentially detract from a focus on improving Vizio hardware.

Stuffing more ads into TVs could also ruin the experience for people seeking a quality TV at a lower cost. While some people may be willing to sacrifice features and image quality to save money, others aren’t willing to deal with more ads and incessant interest in viewer tracking for that experience. With Vizio expected to become part of a conglomerate eager to grow its ad business, it’s possible that the ads experience on Vizio TVs could worsen.

Editor’s note: This article was edited to include information from Parks Associates. 

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vizio-settles-for-$3m-after-saying-60-hz-tvs-had-120-hz-“effective-refresh-rate”

Vizio settles for $3M after saying 60 Hz TVs had 120 Hz “effective refresh rate”

Class action —

Vizio claimed backlight scanning made refresh rates seem twice as high.

A marketing image for Vizio's P-series Q9 TV.

Enlarge / A marketing image for Vizio’s P-series Q9 TV.

Vizio has agreed to pay $3 million to settle a class-action lawsuit that alleged the company misled customers about the refresh rates of its TVs.

In 2018, a lawsuit [PDF], which was later certified as a class action, was filed against Vizio for advertising its 60 Hz and 120 Hz LCD TVs as having an “effective” refresh rate of 120 Hz and 240 Hz, respectively. Vizio was referring to the backlight scanning (or black frame insertion) ability, which it claimed made the TVs look like they were operating at a refresh rate that was twice as fast as they are capable of. Vizio’s claims failed to address the drawbacks that can come from backlight scanning, which include less brightness and the potential for noticeable flickering. The lawsuit complained about Vizio’s language in marketing materials and user manuals.

The lawsuit read:

Vizio knows, or at the very least should know, that its television with 60Hz display panels have a refresh rate of 60 images per second and that backlight manipulation methods cannot and do not increase the effective Hz (refresh rate) of a television.

The lawsuit, filed in the Superior Court of California, County of Los Angeles, accused Vizio of using misleading tactics to persuade retailers to sell and recommend Vizio TVs. It accused Vizio of trying “to sell its lesser-quality product at a higher price and allowed Vizio to realize sales it may not have otherwise made if it were truthful regarding the performance capabilities of its televisions.”

Under the settlement terms [PDF] spotted by The Verge, people who bought a Vizio TV in California after April 30, 2014, can file a claim. They’ll receive $17 or up to $50 if the fund allows it. The individual payout may also be under $17 if the claims exceed the $3 million fund. Vizio will also pay attorney fees. People have until March 30 to submit their claims. The final approval hearing is scheduled for June 20.

Vizio also agreed to stop advertising their TVs with 120 and 240 Hz “effective” refresh rates but “will not be obligated to recall or modify labeling for any Vizio-branded television model that has already been sold or distributed to a third party,” according to the agreement. Further, the California-headquartered company will also offer affected customers a “service and limited warranty package conservatively valued at $25” per person.

Vizio, per the settlement, denies any wrongdoing. The company declined to comment on the settlement to Ars.

The settlement comes as tactics for fighting motion blur, like backlight scanning and frame interpolation (known for causing the “soap opera effect“), have been maligned for often making the viewing experience worse. LG and TCL have also faced class-action lawsuits for boosting refresh rate claims by saying that their motion blur-fighting techniques make it seem like their TVs are running at a higher refresh rate than possible. While the case against LG was dismissed, TCL settled for $2,900,000 [PDF].

Despite the criticisms, backlight scanning and motion smoothing remain on default across countless TVs belonging to unsuspecting owners. Class-action cases like Vizio’s that end up having a negative cost for OEMs provide further incentive for them to at least stop using the ability as a way to superficially boost spec sheets.

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