streaming services

amc-to-pay-$8m-for-allegedly-violating-1988-law-with-use-of-meta-pixel

AMC to pay $8M for allegedly violating 1988 law with use of Meta Pixel

Stream like no one is watching —

Proposed settlement impacts millions using AMC apps like Shudder and AMC+.

AMC to pay $8M for allegedly violating 1988 law with use of Meta Pixel

On Thursday, AMC notified subscribers of a proposed $8.3 million settlement that provides awards to an estimated 6 million subscribers of its six streaming services: AMC+, Shudder, Acorn TV, ALLBLK, SundanceNow, and HIDIVE.

The settlement comes in response to allegations that AMC illegally shared subscribers’ viewing history with tech companies like Google, Facebook, and X (aka Twitter) in violation of the Video Privacy Protection Act (VPPA).

Passed in 1988, the VPPA prohibits AMC and other video service providers from sharing “information which identifies a person as having requested or obtained specific video materials or services from a video tape service provider.” It was originally passed to protect individuals’ right to private viewing habits, after a journalist published the mostly unrevealing video rental history of a judge, Robert Bork, who had been nominated to the Supreme Court by Ronald Reagan.

The so-called “Bork Tapes” revealed little—other than that the judge frequently rented spy thrillers and British costume dramas—but lawmakers recognized that speech could be chilled by monitoring anyone’s viewing habits. While the law was born in the era of Blockbuster Video, subscribers suing AMC wrote in their amended complaint that “the importance of legislation like the VPPA in the modern era of datamining is more pronounced than ever before.”

According to subscribers suing, AMC allegedly installed tracking technologies—including the Meta Pixel, the X Tracking Pixel, and Google Tracking Technology—on its website, allowing their personally identifying information to be connected with their viewing history.

Some trackers, like the Meta Pixel, required AMC to choose what kind of activity can be tracked, and subscribers claimed that AMC had willingly opted into sharing video names and URLs with Meta, along with a Facebook ID. “Anyone” could use the Facebook ID, subscribers said, to identify the AMC subscribers “simply by entering https://www.facebook.com/[unencrypted FID]/” into a browser.

X’s ID could similarly be de-anonymized, subscribers alleged, by using tweeterid.com.

AMC “could easily program its AMC Services websites so that this information is not disclosed” to tech companies, subscribers alleged.

Denying wrongdoing, AMC has defended its use of tracking technologies but is proposing to settle with subscribers to avoid uncertain outcomes from litigation, the proposed settlement said.

A hearing to approve the proposed settlement has been scheduled for May 16.

If it’s approved, AMC has agreed to “suspend, remove, or modify operation of the Meta Pixel and other Third-Party Tracking Technologies so that use of such technologies on AMC Services will not result in AMC’s disclosure to the third-party technology companies of the specific video content requested or obtained by a specific individual.”

Google and X did not immediately respond to Ars’ request to comment. Meta declined to comment.

All registered users of AMC services who “requested or obtained video content on at least one of the six AMC services” between January 18, 2021, and January 10, 2024, are currently eligible to submit claims under the proposed settlement. The deadline to submit is April 9.

In addition to distributing the $8.3 million settlement fund among class members, subscribers will receive a free one-week digital subscription.

According to AMC’s notice to subscribers (full disclosure, I am one), AMC’s agreement to avoid sharing subscribers’ viewing histories may change if the VPPA is amended, repealed, or invalidated. If the law changes to permit sharing viewing data at the core of subscribers’ claim, AMC may resume sharing that information with tech companies.

That day could come soon if Patreon has its way. Recently, Patreon asked a federal judge to rule that the VPPA is unconstitutional.

Patreon’s lawsuit is similar in its use of the Meta Pixel, allegedly violating the VPPA by sharing video views on its platform with Meta.

Patreon has argued that the VPPA is unconstitutional because it chills speech. Patreon said that the law was enacted “for the express purpose of silencing disclosures about political figures and their video-watching, an issue of undisputed continuing public interest and concern.”

According to Patreon, the VPPA narrowly prohibits video service providers from sharing video titles, but not from sharing information that people may wish to keep private, such as “the genres, performers, directors, political views, sexual content, and every other detail of pre-recorded video that those consumers watch.”

Therefore, Patreon argued, the VPPA “restrains speech” while “doing little if anything to protect privacy” and never protecting privacy “by the least restrictive means.”

That lawsuit remains ongoing, but Patreon’s position is likely to be met with opposition from experts who typically also defend freedom of speech. Experts at the Electronic Privacy Information Center, like AMC subscribers suing, consider the VPPA one of America’s “strongest protections of consumer privacy against a specific form of data collection.” And the Electronic Frontier Foundation (EFF) has already moved to convince the court to reject Patreon’s claim, describing the VPPA in a blog as an “essential” privacy protection.

“EFF is second to none in fighting for everyone’s First Amendment rights in court,” EFF’s blog said. “But Patreon’s First Amendment argument is wrong and misguided. The company seeks to elevate its speech interests over those of Internet users who benefit from the VPPA’s protections.”

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plex,-where-people-typically-avoid-hollywood-fees,-now-offers-movie-rentals

Plex, where people typically avoid Hollywood fees, now offers movie rentals

Streaming is just cable again, Ch. 27 —

Users have one more place to turn when their usual options don’t pan out.

Movie rental offerings on Plex platform

Enlarge / Because sometimes your friend Tim, the one with all the legal media, is having server issues, but it’s movie night and the popcorn is already made.

Plex

Plex, the media center largely known as a hub for TV and movies that you and your friends obtained one way or another, now lets you pay for movie rentals. It’s both a convenient way to watch movies without having to hunt across multiple services, and yet another shift by Plex to be closer to the mainstream.

Plex’s first set of available films is more than 1,000 titles, with some notable recent-run offerings: Barbie, Aquaman and the Lost Kingdom, Mission: Impossible – Dead Reckoning, Wonka, PAW Patrol: The Mighty Movie, and so forth. As is typical of digital rentals, you have 30 days to start watching a movie and then 48 hours to finish it.

Prices at the moment range from $3.99 to $5.99. Conveniently, movies you rent on one platform can be played on any other. Even on Apple devices, or, as Plex puts it, “devices that don’t allow direct rentals on their platform.” Rentals are only available in the US, however.

Your mission, should you choose to accept it: Develop an audience of paying movie renters on a platform not exactly known for paid media.

Your mission, should you choose to accept it: Develop an audience of paying movie renters on a platform not exactly known for paid media.

Plex

Interestingly, Plex doesn’t offer movie purchases, and there is a reason why. Plex CEO Keith Valory told TechCrunch that a purchase option “creates some additional wrinkles—now you’ve got to keep this locker for people long-term and does that really make sense [for us]?” It’s true that platforms brokering purchases between users and media conglomerates can find themselves in awkward spots, like Sony almost having deleted all Discovery content bought by PlayStation users. That kind of scenario is also, of course, the kind of thing that initially made Plex appealing to people with their own content to store.

Plex had originally planned to offer media rentals as far back as 2020 but shifted priorities when the pandemic, and its seismic shift toward streaming, gave it new targets. As a company, Plex pivoted to becoming a kind of collector of streaming services so that when you wanted to watch something, you could head to Plex and head out from there. It has previously added free ad-supported streaming of TV and movies to its platform, along with support for over-the-air antenna TV.

In that view of Plex, movie rentals make total sense; you might see that Apple TV+ or Disney+ subscribers can see a certain movie for free, but rather than set up a new cancellation reminder on your calendar, you can just pay one time and watch it.

For lots of Plex users, however, movie rentals are likely to be something nice to have, if not essential. The service today serves as a refuge from app-switching, unreliable media availability, and rapidly escalating subscription prices. It can play your own legally rendered backups of media you rightfully own, or it can connect you to friends or superusers who have… a huge number of legally rendered backups of media they rightfully own.

Given a choice, however, Plex users might be glad to throw their fancy-coffee-plus-tip rental fees to Plex rather than any one streaming silo just to keep the service funded and updated.

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you’ll-be-paying-extra-for-ad-free-prime-video-come-january

You’ll be paying extra for ad-free Prime Video come January

might want to level up —

Subscribers will have to opt-in to a pricier ad-free plan.

screenshot of Prime Video homepage with logo to the left

Amazon Prime Video

Amazon confirmed today in an email to Prime members that it will begin showing ads alongside its streaming Prime Video content starting January 29, 2024. The price will remain the same, but subscribers who don’t wish to see any ads will have to pay an additional $2.99 per month on top of their monthly or yearly Amazon Prime subscription. The change was first reported back in September.

“Starting January 29, Prime Video movies and TV shows will include limited advertisements,” Amazon wrote in an email sent to Amazon Prime subscribers. “This will allow us to continue investing in compelling content and keep increasing that investment over a long period of time. We aim to have meaningfully fewer ads than linear TV and other streaming TV providers. No action is required from you, and there is no change to the current price of your Prime membership.”

Subscribers who want to avoid ads can sign up for the extra monthly fee at the Prime Video website.

Prime Video isn’t the only streaming platform looking to increase revenues via ad-supported tiers and price hikes in a challenging economic environment: both Disney+ and Netflix, among others, have hiked their prices in recent months. HBO Max, Peacock, and Paramount+ all introduced lower-priced ad-supported options, and Netflix launched an ad-supported tier last year for $6.99 per month.

Netflix did recently grant subscribers an ad-free episode for every three episodes watched, as well as downloadable content. However, this was apparently designed to help advertisers “[tap] into the viewing behavior of watching multiple episodes in a row,” per the November Netflix announcement.

Disney+ and the Disney-controlled Hulu increased prices starting in October. The ad-free tier of Disney+ rose from $11 to $14 a month, while ad-free Hulu increased from $14 to $18 a month. Both services are also offered together for $20 a month, and the ad-supported tiers maintained their current pricing; both strategies seem intended to drive viewers to either sign up for multiple services or drop down to an ad-supported tier. This is the second price hike for both services in the last calendar year.

Apple TV+ announced monthly price hikes for several online services in October, including its catchall Apple One subscription service in October. Apple TV+ jumped from $6.99 to $9.99 per month, while Apple Arcade went from $4.99 to $6.99 monthly. Apple News+ used to cost $9.99 per month, but now it’s $12.99. “Raising these prices helps Apple stay attractive to shareholders even amidst the tricky economic context—or at least it will if consumers agree to keep paying,” Ars Senior Editor Sam Axon wrote at the time. “Raising prices too much could drive customers away; Apple seems to be betting that that will not be the case this time.”

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