search

reddit-considers-search-ads,-paywalled-content-for-the-future

Reddit considers search ads, paywalled content for the future

Q2 2024 earnings —

Current ad load is relatively “light,” COO says.

In this photo illustration the Reddit logo seen displayed on

Reddit executives discussed plans on Tuesday for making more money from the platform, including showing ads in more places and possibly putting some content behind a paywall.

On Tuesday, Reddit shared its Q2 2024 earnings report (PDF). The company lost $10.1 million during the period, down from Q2 2023’s $41.1 million loss. Reddit has never been profitable, and during its earnings call yesterday, company heads discussed potential and slated plans for monetization.

As expected, selling ads continues to be a priority. Part of the reason Reddit was OK with most third-party Reddit apps closing was that the change was expected to drive people to Reddit’s native website and apps, where the company sells ads. In Q2, Reddit’s ad revenue grew 41 percent year over year (YoY) to $253.1 million, or 90 percent of total revenue ($281.2 million).

When asked how the platform would grow ad revenue, Reddit COO Jen Wong said it’s important that advertisers “find the outcomes they want at the volumes and price they want.” She also pointed to driving more value per ad, or the cost that advertisers pay per average 1,000 impressions. To do that, Wong pointed to putting ads in places on Reddit where there aren’t ads currently:

There are still many places on Reddit without ads today. So we’re more focused on designing ads for spaces where users are spending more time versus increasing ad load in existing spaces. So for example, 50 percent of screen views, they’re now on conversation pages—that’s an opportunity.

Wong said that in places where Reddit does show ads currently, the ad load is “light” compared to about half of its rivals.

One of the places where Redditors may see more ads is within comments, which Wong noted that Reddit is currently testing. This ad capability is only “experimental,” Wong emphasized, but Reddit sees ads in comments as a way to stand out to advertisers.

There’s also an opportunity to sell ad space within Reddit search results, according to Reddit CEO Steve Huffman, who said yesterday that “over the long term, there’s significant advertising potential there as well.” More immediately, though, Reddit is looking to improve its search capabilities and this year will test “new search result pages powered by AI to summarize and recommend content, helping users dive deeper into products, shows, games, and discover new communities on Reddit,” Huffman revealed yesterday. He said Reddit is using first- and third-party AI models to improve search aspects like speed and relevance.

The move comes as Reddit is currently blocking all search engines besides Google, OpenAI, and approved education/research instances from showing recent Reddit content in their results. Yesterday, Huffman reiterated his statement that Reddit is working with “big and small” search engines to strike deals like it already has with Google and OpenAI. But looking ahead, Reddit is focused on charging for content scraping and seems to be trying to capitalize on people’s interest in using Reddit as a filter for search results.

Paywalled content possible

The possibility of paywalls came up during the earnings call when an analyst asked Huffman about maintaining Reddit’s culture as it looks to “earn money now for people and creators on the platform.” Reddit has already launched a Contributor Program, where popular posts can make Reddit users money. It has discussed monetizing its developer platform, which is in public beta with “a few hundred active developers,” Huffman said yesterday. In response to the analyst’s question, Huffman said that based on his experience, adding new ways of using Reddit “expands” the platform but doesn’t “cannibalize existing Reddit.”

He continued:

I think the existing altruistic, free version of Reddit will continue to exist and grow and thrive just the way it has. But now we will unlock the door for new use cases, new types of subreddits that can be built that may have exclusive content or private areas—things of that nature.

Huffman’s comments suggest that paywalls could be added to new subreddits rather than existing ones. At this stage, though, it’s unclear how users may be charged to use Reddit in the future if at all.

The idea of paywalling some content comes as various online entities are trying to diversify revenue beyond often volatile ad spending. Reddit has also tried elevating free aspects of the site, such as updates to Ask Me Anything (AMA), including new features like RSVPs, which were announced Tuesday.

Reddit has angered some long-time users with recent changes—including blocking search engines, forcing personalized ads, introducing an exclusionary fee for API access, and ousting some moderators during last year’s user protests—but Reddit saw its daily active unique user count increase by 51 percent YoY in Q2 to 91.2 million.

Advance Publications, which owns Ars Technica parent Condé Nast, is the largest shareholder in Reddit.

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google-antitrust-verdict-leaves-apple-with-“inconvenient-alternatives”

Google antitrust verdict leaves Apple with “inconvenient alternatives”

trustbusting —

A reliable source of billions of dollars in income is at risk for the iPhone maker.

A Google

Benj Edwards

The landmark antitrust ruling against Google on Monday is shaking up one of the longest-standing partnerships in tech.

At the heart of the case are billions of dollars’ worth of exclusive agreements Google has inked over the years to become the default search engine on browsers and devices across the world. No company benefited more than fellow Big Tech giant Apple—which US District Judge Amit Mehta called a “crucial partner” to Google.

During a weekslong trial, Apple executives showed up to explain and defend the partnership. Under a deal that first took shape in 2002, Google paid a cut of search advertising revenue to Apple to direct its users to Google Search as default, with payments reaching $20 billion for 2022, according to the court’s findings. In exchange, Google got access to Apple’s valuable user base—more than half of all search queries in the US currently flow through Apple devices.

Since Monday’s ruling, Apple has been quiet. But it is likely to be deeply involved in the next phase of the case, which will address the proposed fix to Google’s legal breaches. Remedies in the case could be targeted or wide-ranging. The Department of Justice, which brought the case, has not said what it will seek.

“The most profound impact of the judgment is liable to be felt by Apple,” said Eric Seufert, an independent analyst.

JPMorgan analysts wrote that the ruling left Apple with a range of “inconvenient alternatives,” including the possibility of a new revenue-sharing agreement with Google that does not grant it exclusive rights as the default search engine, thereby reducing its value.

Reaching revenue-sharing deals with alternative search engines like Microsoft’s Bing, they wrote, would “offer lower economic benefits for Apple, given Google’s superior advertising monetisation.”

Mehta noted in his ruling that the idea of replacing the Google agreement with one involving Microsoft and Bing had come up previously. Eddy Cue, Apple’s senior vice-president of services, “concluded that a Microsoft-Apple deal would only make sense if Apple ‘view[ed] Google as somebody [they] don’t want to be in business with and therefore are willing to jeopardize revenue to get out. Otherwise it [was a] no brainer to stay with Google as it is as close to a sure thing as can be,’” Mehta wrote.

Apple could build its own search engine. It has not yet done so, and the judge in the case stopped short of agreeing with the DoJ that the Google deal amounted to a “pay-off” to Apple to keep it out of the search engine market. An internal Apple study in 2018, cited in the judge’s opinion, found that even if it did so and maintained 80 percent of queries, it would still lose $12 billion in revenue in the first five years after separating from Google.

Mehta cited an email from John Giannandrea, a former Google executive who now works for Apple, saying, “There is considerable risk that [Apple] could end up with an unprofitable search engine that [is] also not better for users.”

Google has vowed to appeal against the ruling. Nicholas Rodelli, an analyst at CRFA Research, said it was a “long shot,” given the “meticulous” ruling.

Rodelli said he believed the judge “isn’t likely to issue a game-changing injunction,” such as a full ban on revenue-sharing with Apple. Depending on the remedy the judge decides for Google’s antitrust violations, Seufert said Apple could “either be forced to accept a much less lucrative arrangement with Microsoft [over Bing] or may be prevented from selling search defaults at all.”

“It’s certainly going to adjust the relationship between Google and Apple,” said Bill Kovacic, a former Federal Trade Commission chair and professor of competition law and policy at George Washington University Law School.

Mozilla’s funding may be at risk

Apple is not the only company potentially affected by Monday’s ruling. According to the court, Google’s 2021 payment to Mozilla for the default position on its browser was more than $400 million, about 80 percent of Mozilla’s operating budget. A spokesperson for Mozilla said it was “closely reviewing” the decision and “how we can positively influence the next steps.”

Meanwhile, the search market is undergoing a transformation, as companies such as Google and Microsoft explore how generative AI chatbots can transform traditional search features.

Apple’s partnership with OpenAI, announced in June, will allow users to direct their queries to its chatbot ChatGPT. A smarter Siri voice assistant powered by Apple’s own proprietary AI models will also create a new outlet for user queries that might otherwise go to Google. Apple’s models are trained using Applebot, a web crawler that, much like the technology behind a search engine, compiles public information from across the Internet.

Traditional search is showing no signs of slowing. Research from Emarketer finds that, in the US alone, spend on search advertising will grow at an average of about 10 percent each year, hitting $184 billion in 2028. Google, the dominant player by a long shot, captures about half of that spend. Apple’s current deal with Google would have allowed it to unilaterally extend the partnership into 2028.

The Cupertino, California-based iPhone maker has its own antitrust battle to wage. The DoJ’s antitrust division, led by Jonathan Kanter, filed a sweeping lawsuit against Apple in March, making it the latest Big Tech giant to be targeted by the Biden administration’s enforcers.

The legal troubles reflect an ongoing decline in Apple’s relationship with policymakers in Washington, despite an effort by chief executive Tim Cook to step up the company’s lobbying of the Biden White House, according to research by the Tech Transparency Project. TTP found that Apple spent $9.9 million on lobbying the federal government in 2023—its highest in 25 years, though still much lower than the likes of Google, Amazon, and Meta.

© 2024 The Financial Times Ltd. All rights reserved. Not to be redistributed, copied, or modified in any way.

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google’s-ai-overviews-misunderstand-why-people-use-google

Google’s AI Overviews misunderstand why people use Google

robot hand holding glue bottle over a pizza and tomatoes

Aurich Lawson | Getty Images

Last month, we looked into some of the most incorrect, dangerous, and downright weird answers generated by Google’s new AI Overviews feature. Since then, Google has offered a partial apology/explanation for generating those kinds of results and has reportedly rolled back the feature’s rollout for at least some types of queries.

But the more I’ve thought about that rollout, the more I’ve begun to question the wisdom of Google’s AI-powered search results in the first place. Even when the system doesn’t give obviously wrong results, condensing search results into a neat, compact, AI-generated summary seems like a fundamental misunderstanding of how people use Google in the first place.

Reliability and relevance

When people type a question into the Google search bar, they only sometimes want the kind of basic reference information that can be found on a Wikipedia page or corporate website (or even a Google information snippet). Often, they’re looking for subjective information where there is no one “right” answer: “What are the best Mexican restaurants in Santa Fe?” or “What should I do with my kids on a rainy day?” or “How can I prevent cheese from sliding off my pizza?”

The value of Google has always been in pointing you to the places it thinks are likely to have good answers to those questions. But it’s still up to you, as a user, to figure out which of those sources is the most reliable and relevant to what you need at that moment.

  • This wasn’t funny when the guys at Pep Boys said it, either. (via)

    Kyle Orland / Google

  • Weird Al recommends “running with scissors” as well! (via)

    Kyle Orland / Google

  • This list of steps actually comes from a forum thread response about doing something completely different. (via)

    Kyle Orland / Google

  • An island that’s part of the mainland? (via)

    Kyle Orland / Google

  • If everything’s cheaper now, why does everything seem so expensive?

    Kyle Orland / Google

  • Pretty sure this Truman was never president… (via)

    Kyle Orland / Google

For reliability, any savvy Internet user makes use of countless context clues when judging a random Internet search result. Do you recognize the outlet or the author? Is the information from someone with seeming expertise/professional experience or a random forum poster? Is the site well-designed? Has it been around for a while? Does it cite other sources that you trust, etc.?

But Google also doesn’t know ahead of time which specific result will fit the kind of information you’re looking for. When it comes to restaurants in Santa Fe, for instance, are you in the mood for an authoritative list from a respected newspaper critic or for more off-the-wall suggestions from random locals? Or maybe you scroll down a bit and stumble on a loosely related story about the history of Mexican culinary influences in the city.

One of the unseen strengths of Google’s search algorithm is that the user gets to decide which results are the best for them. As long as there’s something reliable and relevant in those first few pages of results, it doesn’t matter if the other links are “wrong” for that particular search or user.

Google’s AI Overviews misunderstand why people use Google Read More »

bing-outage-shows-just-how-little-competition-google-search-really-has

Bing outage shows just how little competition Google search really has

Searching for new search —

Opinion: Actively searching without Google or Bing is harder than it looks.

Google logo on a phone in front of a Bing logo in the background

Getty Images

Bing, Microsoft’s search engine platform, went down in the very early morning today. That meant that searches from Microsoft’s Edge browsers that had yet to change their default providers didn’t work. It also meant that services relying on Bing’s search API—Microsoft’s own Copilot, ChatGPT search, Yahoo, Ecosia, and DuckDuckGo—similarly failed.

Services were largely restored by the morning Eastern work hours, but the timing feels apt, concerning, or some combination of the two. Google, the consistently dominating search platform, just last week announced and debuted AI Overviews as a default addition to all searches. If you don’t want an AI response but still want to use Google, you can hunt down the new “Web” option in a menu, or you can, per Ernie Smith, tack “&udm=14” onto your search or use Smith’s own “Konami code” shortcut page.

If dismay about AI’s hallucinations, power draw, or pizza recipes concern you—along with perhaps broader Google issues involving privacy, tracking, news, SEO, or monopoly power—most of your other major options were brought down by a single API outage this morning. Moving past that kind of single point of vulnerability will take some work, both by the industry and by you, the person wondering if there’s a real alternative.

Search engine market share, as measured by StatCounter, April 2023–April 2024.

Search engine market share, as measured by StatCounter, April 2023–April 2024.

StatCounter

Upward of a billion dollars a year

The overwhelming majority of search tools offering an “alternative” to Google are using Google, Bing, or Yandex, the three major search engines that maintain massive global indexes. Yandex, being based in Russia, is a non-starter for many people around the world at the moment. Bing offers its services widely, most notably to DuckDuckGo, but its ad-based revenue model and privacy particulars have caused some friction there in the past. Before his company was able to block more of Microsoft’s own tracking scripts, DuckDuckGo CEO and founder Gabriel Weinberg explained in a Reddit reply why firms like his weren’t going the full DIY route:

… [W]e source most of our traditional links and images privately from Bing … Really only two companies (Google and Microsoft) have a high-quality global web link index (because I believe it costs upwards of a billion dollars a year to do), and so literally every other global search engine needs to bootstrap with one or both of them to provide a mainstream search product. The same is true for maps btw — only the biggest companies can similarly afford to put satellites up and send ground cars to take streetview pictures of every neighborhood.

Bing makes Microsoft money, if not quite profit yet. It’s in Microsoft’s interest to keep its search index stocked and API open, even if its focus is almost entirely on its own AI chatbot version of Bing. Yet if Microsoft decided to pull API access, or it became unreliable, Google’s default position gets even stronger. What would non-conformists have to choose from then?

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yelp:-it’s-gotten-worse-since-google-made-changes-to-comply-with-eu-rules

Yelp: It’s gotten worse since Google made changes to comply with EU rules

illustration of google and yelp logos

Anjali Nair; Getty Images

To comply with looming rules that ban tech giants from favoring their own services, Google has been testing new look search results for flights, trains, hotels, restaurants, and products in Europe. The EU’s Digital Markets Act is supposed to help smaller companies get more traffic from Google, but reviews service Yelp says that when it tested Google’s design tweaks with consumers it had the opposite effect—making people less likely to click through to Yelp or another Google competitor.

The results, which Yelp shared with European regulators in December and WIRED this month, put some numerical backing behind complaints from Google rivals in travel, shopping, and hospitality that its efforts to comply with the DMA are insufficient—and potentially more harmful than the status quo. Yelp and thousands of others have been demanding that the EU hold a firm line against the giant companies including Apple and Amazon that are subject to what’s widely considered the world’s strictest antitrust law, violations of which can draw fines of up to 10 percent of global annual sales.

“All the gatekeepers are trying to hold on as long as possible to the status quo and make the new world unattractive,” says Richard Stables, CEO of shopping comparison site Kelkoo, which is unhappy with how Google has tweaked shopping results to comply with the DMA. “That’s really the game plan.”

Google spokesperson Rory O’Donoghue says the more than 20 changes made to search in response to the DMA are providing more opportunities for services such as Yelp to show up in results. “To suggest otherwise is plain wrong,” he says. Overall, Google’s tests of various DMA-inspired designs show clicks to review and comparison websites are up, O’Donoghue says—at the cost of users losing shortcuts to Google tools and individual businesses like airlines and restaurants facing a drop in visits from Google search. “We’ve been seeking feedback from a range of stakeholders over many months as we try to balance the needs of different types of websites while complying with the law,” he says.

Google, which generates 30 percent of its sales from Europe, the Middle East, and Africa, views the DMA as disrespecting its expertise in what users want. Critics such as Yelp argue that Google sometimes siphons users away from the more reliable content they offer. Yelp competes with Google for advertisers but generated less than 1 percent of its record sales of $1.3 billion last year from outside the US. An increase in European traffic could significantly boost its business.

To study search changes, Yelp worked with user-research company Lyssna to watch how hundreds of consumers from around the world interacted with Google’s new EU search results page when asked to find a dinner spot in Paris. For searches like that or for other “local” businesses, as Google calls them, one new design features results from Google Maps data at the top of the page below the search bar but adds a new box widget lower down containing images from and links to reviews websites like Yelp.

The experiments found that about 73 percent of about 500 people using that new design clicked results that kept them inside Google’s ecosystem—an increase over the 55 percent who did so when the design Google is phasing out in Europe was tested with a smaller pool of roughly 250 people.

Yelp also tested a variation of the new design. In this version, which Google has shared with regulators, the new box featuring review websites is placed above the maps widget. It was more successful in drawing people to try alternatives to Google, with only about 44 percent of consumers in the experiment sticking with the search giant. Though the box and widget will be treated equally by Google’s search algorithms, the order the features appear in will vary based on those calculations. Yelp’s concern is that Google will win out too often.

Yelp proposed to EU regulators that to produce more fair outcomes, Google should instead amend the map widget on results pages to include business listings and ratings from numerous providers, placing data from Google’s directory right alongside Yelp and others.

Companies such as Yelp that are critical of the changes in testing have called on the European Commission to immediately open an investigation into Google on March 7, when enforcement of the DMA begins.

“Yelp urges regulators to compel Google to fully comply with both the letter and spirit of the DMA,” says Yelp’s vice president of public policy, David Segal. “Google will soon be in violation of both, because if you look at what Google has put forth, it’s pretty clear that its services still have the best real estate.”

Yelp: It’s gotten worse since Google made changes to comply with EU rules Read More »